Save-On-Foods is a popular grocery store chain known for its wide selection, clean and tidy aisles, and efficient cashiers. Customers appreciate the convenience of free shopping carts, the option to purchase 25-cent paper bags, and the store's helpful staff who assist with packing groceries. The stores offer a variety of products, including international and ready-to-eat food options, as well as a pharmacy, florist, and dining area with seating and electrical outlets for customers to use their laptops and enjoy coffee. Many customers enjoy the store's proximity and shop there regularly, though some have encountered issues with price matching policies that have left them dissatisfied. While the majority of customers have positive experiences, one customer had a concerning incident where an expired product caused an allergic reaction, and the initial response from the store was perceived as lacking in customer service and empathy. However, the store later addressed the complaint appropriately and offered an apology. Overall, Save-On-Foods is a well-liked grocery store that provides a wide range of products and services, with most customers appreciating the clean, well-stocked environments and helpful staff, though the store could benefit from a more consistent approach to customer service and addressing any issues that arise.
I appreciate getting a free cart, being able to buy a 25 cent paper bag and have them pack my groceries into it for me. I am also enjoying their new 15 minute dinner entrees in the meat department. Bring back the green Thai curry shrimp Save On!
August 2024
Always solid, great service and nice big stores.
Lots of selection.
Aisles almost always clean and tidy.
Fast cashiers. No one’s slacking here.
But Safeway still takes the cake.
July 2024
SAGAR ?per cent the Corn ? Bin was empty but even though he had another job in veges, he stopped and went and brought a fresh bin of nice looking corn from storage. Give this man a rise. Thank You Sagar? from Mark ?.