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April 2024 by Aly Benes
Great store, but the hours are only during business hours :(
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December 2023 by tiara sharma
I love this store and the customer service is top notch. I accidentally ordered the wrong size and the ladies in store were so kind and accommodating. No questions asked and they were a joy to chat with. The quality of the clothing is excellent and I can’t recommend them enough!
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January 2023 by Jill Sasso
This company is a scam, they have taken orders from the TodayShow on NBC, and not fulfilled them. There are multiple complaints being filed and I get the feeling they will find the owner in Brazil. Do not order anything from them!
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January 2023 by Samantha P
A wonderful company with high quality items. I made an online order and reached with a few comments. The team was incredibly helpful and went above and beyond to settle my concerns.100% recommend for both products and customer service!
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January 2022 by Mohani Event Design
Great quality! Had our items delivered. Definitely a repeat customer!
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January 2021 by Melissa Fiorillo
Awesome experience! I'm in Ontario and had placed an online order for 2 items. There was an issue with my order but they were able to handle it right away. 100/10. Would shop again. I mean it, they are fantastic.The only thing I would recommend is adding a sizing chart to their site.
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January 2021 by Ashley M
Their customer service is amazing. I had 2 great experiences with Zydeco.1. When I placed my first online order I forget to add the discount code, and he immediately responded to my e-mail, applied the code to my order, and shipped my item right away.2. There was a small error with the order I received, when I e-mailed customer service the following day, Zydeco immediately gave me a call to personally apologize for the inconvenience and immediately rectified the order by sending me the item by express post.I could not have asked for better customer service and follow up.10/10
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January 2021 by COREY STANG
Great quality, amazing staff!
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January 2020 by Sean Bone
5 star customer service and always great quality. Erica made Christmas manic happen tonight! I called at 5:09 and she said "Come on down!" Three stores in the mall denied me paying the business they work $$$.$$. Not ERICA @ PRIVILEGE! her customer service was on point! She said "Come on down I'll keep my till open for you!' unreal. Nice work.
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January 2020 by Dylan Su
Would rate half or no stars if I could... ordered a moose knuckles parka on the 31st, and waited an entire 4 days of “order processing” only for them to tell me that the item had been out of stock. Am now without a thick jacket, not knowing what else to do... have never experienced something like this before.
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January 2020 by Sarah Henderson
I love Privilege, their PJ's are to die for, literally the MOST comfortable pj set I have ever owned. Can't wait to add more to my collection!
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January 2020 by Jean Mackay
Zero customer service. Been in twice in the last month and wasn’t acknowledged either time. Went across to Aritzia who are always awesome and spent $500.
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January 2020 by Darian Kovacs
Great shop.
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January 2019 by Bryan Wang
It sells some Canada goose.
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January 2017 by Lauren Marinelli
Ordered a dress from here and it was the most poorly made dress i have ever seen. It looked like a 6 year old had sewn it together. Strings coming out on all ends, uneven hemlines, etc. The dress was only about $50 so i wasn't expecting anything spectacular but nonetheless I wanted to return it. The cost of shipping it back to canada was going to be $22! I contacted customer service to see if there was anything they could do for me and they were not at ALL helpful nor sympathetic despite me sending photos of the horrible dress i received. WORST customer service ever. I would never recommend this company to anyone. All they had to do was credit me back a portion of the shipping cost to even use as privilege credit to appease me, but they didn't. Very disappointing.
