8:30AM - 5:30PM
17967 56 Ave, Surrey“This is a great place to pick up bird food, and they have a good selection of cat and dog supplies, as well as supplies for farm animals and rabbits. Their prices are great and it's a friendly, family run business. Highly recommended.”
9AM - 9PM
6466 176 St #400, Surrey“Hands down the easiest, and most stress-free shopping experience of my life!! Riley is so knowledgeable, and has outstanding customer service. I 100% recommend coming here especially for new pet owners, finding the right nutrition for pets can be daunting but I was given amazing insight on what to try”
“The telephone order is very convenient with local home delivery....we order 6 bags of feed at a time....Parking can be challenging....The store offers a great selection of bird products....long time customer”
9:30AM - 5:30PM
1625 128th St, Surrey“Lovely pet store with great staff and owner. Very personable and does his best to keep my rabbits favourite treats in stock ?. Some prices are a fantastic deal and other prices are very comparable to larger company pet stores, so why not support a small business full of wonderful people instead of those big corporations!?”
“They are friendly, attentive and well-priced! We love supporting smaller businesses because we're not stupid and don't want to facilitate any monopolies!
Their flea medication they offer is absolutely useless, though! It is still worth our business, though.”
“The staff are very pleasant and helpful in this store. I was looking for a specific N and D quinoa based bougie digestion food for dogs. They carry it in large bags, which is a big saving. Nice store. They also have a loyalty program, which I like.”
11AM - 7PM
9516 120 St, Surrey“The staff I talked to was amazingly sweet and kind and we had a great conversation, she recommended things for my elderly dog which she has found worked for her animals, which I truly appreciate. They have a very nice selection of animal foods, either raw or dry, and toppers that you can’t find at many other stores in the area. They also do delivery which is really cool! Hope everything goes well for the owners in the future. Highly recommend this business for cat and dog food/treats.”
“My favourite pet supplies place in south surrey. Small store, but the owners are great and super knowledgeable. They’re very friendly and always happy to help. Also, they didn’t have a specific bag of dog food that I wanted today, so they ordered it for me without any extra charges.”
9:30AM - 7:30PM
15585 A 104 Ave, Surrey“Everyone who works here is amazing! They are all compassionate and caring and they take the time to explain things to you, which sure helps ease your stress level when your pet is feeling unwell Dr. Smith knows his stuff and I can't thank him enough!! I highly recommend this place!!! Thank you!!! ?”
10AM - 6PM
6820 188 St, Surrey“The store deserves a well overdue 5 stars but my last 3 visits, very lean stocks and got the feeling the place was not doing well. Very sad looking inside. The guy working doesn't seem to really care :S”
“Kit the groomer is gone ? She works at Dharma Dog though if anyone wants to go there for her. She's an awesome person and it's too bad she left! She was the only one I trusted with my dog and I can't go to the new place. Other than that, clean place, friendly and knowledgeable staff!”
“This is my favourite pet store. Employees are always friendly and helpful. If they don’t have what I need in stock they either find a substitute or they order in the product for me.”
“Rogers Aquatic was not near my home but I kept hearing OTHER pet stores refer me to them when they didn't have even the basics for reptile care.
It was worth the drive. I was immediately attended to, and the staff didn't leave my side until I had everything I needed and had went through the checkout. They even offered to take everything to my car.
As a new hobbyist in reptile and fish pet care, the Internet had led me astray, with inconsistent misinformation, sellers overcharging, scammers under delivering, and being left frustrated and not able to get the care that my living breathing animal needed from me.
I was so relieved to finally see all the items in front of me that pertained to my large desert dwelling lizards needs, when I couldn't even get a terrarium for his size anywhere else. I was finally getting the assistance I needed from a well coordinated effort from the team at Rogers who each brought an elevated level of experience to my situational needs.
I definitely plan on returning soon to share pictures of the set up I was able to make with their help, and bring my business to them in the future, despite the drive. Now I understand why their competitors even recommend them.”
“Love these products! My 85 lb Lab is a very strong chewers and the big yak chews keep him happy for ages! He also loves the big braided chews. Thanks Bully Bunches, for the great, healthy chews!”
9:30AM - 6PM
Dell Shopping Mall, 10602 King George Blvd, Surrey“Bought some items for my cat and Glen was very helpful. He gave me good suggestions for the type of food to get for our kitten. He spent a fair bit of time with us; will definitely go back !!”
8AM - 4PM
8333 130 St, Surrey“Let me just say that Thomas underneath me is a dumbass who has no idea how businesses work, as there are thousands and thousands of distribution businesses not open to the public, and that is no reason to boycott them or any garbage like that.
Now, for my own review - as far as I'm aware this company only breeds for Mr. Pets and Petsmart. They company itself is regulated by canadian law and isn't one of those disgusting pet mills that you hear about, nor do they distribute overseas (Pet Habitat buys from a company in South Korea). So for myself, I highly recommend going to a pet store that is supplied by them.”
9AM - 8PM
15285 101 Ave C6, Surrey“Helpful staff. Has the items I need. The only complaint is that they're in a busy complex, and it can be hard to find a parking spot or navigate around the small and tight parking lot.”
9AM - 9PM
12101 72 Ave #150, Surrey“Every time I come here, Katrina has aleays been very helpful. She is knowledgeable and always keen to assist. I am also in retail and I know it is difficult to find the good ones. I hope someone does read this and give her the recognition she deserves. She is one of the main reasons I come to the location.”
“The store manager Berry, one of the best and most knowledgeable humans I have met. She is super friendly, we come here often and she now knows us for sure. She educated us and guided us about our kitten & adult cat and made us feel calm after our interaction. 100/100 if you have any questions about your pets, especially cats, talk to her! Thank you for always being so kind and welcoming to us Berry!”
9AM - 8PM
10 - 2215 160 St, Surrey“Got the best service this morning (November 9th, 2024) from the most helpful, courteous, friendly, sales associate at this location. Wish I would have gotten her name. She had longer hair and was definitely loving her job. She helped me with aquarium plants and set up a new account for myself because I couldn't remember my old phone number. Hadn't been at this location since moving to Langley but will frequent more often. Plus the birds and small mammals are kept in the best enclosures with the best enrichment environments I have seen. Way to go Petland. Definitely an A+ store to frequent to spoil my small zoo at home.”
“My dog loves her raw food. Been buying from this company for 8 years now from their Burnaby and Cloverdale location. She loves her chicken bone and veg choice! Super healthy and she never gets tired of the same thing. Highly recommended!”