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June 2024 by Les Kowalski
Outstanding service department. Very knowledgeable staff on all areas of service. Special thank you to John, Amanda and Claire.
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March 2024 by Akil Vengal
Great service from John!
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March 2024 by Ronald Morales
I had an annual maintenance service done here last March for my GLC 300. The service was quite impressive, I got the vehicle as promised. My service advisor is Amanda Krysko and she was very helpful in every way. I would rate both service and Amanda a 5 star.Keep it up!!!!
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March 2024 by Nadeem K
I worked with Hari on getting my new car. He was patient, knowledgeable, and just a fun guy to be around. He didn't pressure the sale, but was very honest and straightforward about the demand, which can be extremely high for certain models and trims. I'd highly recommend reaching out specifically to Hari if you are looking for a car that Mercedes Benz Surrey has.
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March 2024 by Bachviet Nguyen
Excellent service and communication from John Poernomo when I took my vehicle in for routine servicing.
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March 2024 by Aurelio Ortega
Very professional and knowledgeable about the services needed in the vehicle, just a few day had my car for a factory recall and I had the most wonderful help from Amanda Krysko , I will give five stars for all the help, thank you so much “Aurelio Ortega”
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March 2024 by PC A
Very appreciate John, service advisor, having my Sprinter repaired efficiently with good quality. I can have the vehicle back to work on time. Also, the car washing & cleaning department performed really experienced job, interior, exterior, and wheels.
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March 2024 by Victor edgardo Rodriguez
I have been bringing my car here for preventive maintenance and needed repairs for several years now and every time is a great experience. In my recent visit it was just about preventive maintenance service, nothing was broken. One added request I made that day, was exterior detailing of the car which I learned they do not provide. But John Poernomo to the rescue. He made it happen. Hooked the car with the guy who details previously owned cars in the sales department. At the end of the day, I'm a happy man.
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March 2024 by Seil Han
I recently visited here for regular maintenance, and I couldn't be more pleased with the service from John Poernomo. From the moment I walked in, John was incredibly friendly and attentive. He took the time to explain everything that needed to be done and provided transparent pricing upfront, which I appreciated. I highly recommend him for anyone in need of reliable car maintenance services.
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March 2024 by Will Law
Stuff are passionate, I am appreciate John' s customer service. My commend is about Brand，not about person. but maintenance and repairs price is super expensive. replace intercooler seals cost $950 + tax 12%. It suppose easy and cheaper. Replace motor mounts cost $2550 + tax 12%. It suppose less than $500. It is much expensive than my expectation. I plan to trade in new Benz. Now I never think about Mercedes Benz. So many issues. Even small issues cost you over thousands. Such luxury brand doesn't match it's quality.
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March 2024 by S H
I had an exceptional experience working with Hari Nav at Mercedes Benz. From the moment I walked into the dealership, Hari greeted me warmly and listened attentively to my needs. He guided me through the entire car-buying process with expertise and professionalism, answering all my questions thoroughly and ensuring I found the perfect vehicle for me. His knowledge of Mercedes Benz cars and their features was impressive, and he made sure I felt confident and informed about my purchase. I highly recommend Hari to anyone looking for a top-notch car-buying experience
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March 2024 by 켄쿤
Since 2015 up to my recent visit to Mercedes’ Benz surrey, I had pleasant wonderful services. Especially John from the Service Department gave me a truly kind explanation all the time. Hopefully it keeps me on the same track for the service
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March 2024 by BANKIM SOHAL
During my recent visit to Mercedes-Benz Surrey, I had the privilege of interacting with John, who went above and beyond to ensure my experience was exceptional. John demonstrated remarkable expertise in the products and services offered, attentively addressing all my inquiries and concerns with thorough and insightful responses. His commitment to meeting my needs and delivering exceptional customer service left a profound impact on me. I wish to extend my sincere appreciation to John for his outstanding assistance, and I wholeheartedly recommend his services to anyone in need of vehicle service at this location. Thank you, John, for your exemplary dedication.
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March 2024 by Kat Sukkau
The staff in the service department is super friendly and helpful. John is great to work with.
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March 2024 by thomas yang
from my experience of Benz Brand. only one word in summary. keep away from it or crying on it. that is it. you try and you regret.
