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September 2024 by Jaskaran Singh
Br careful ! they mnipulate you with good talks but you know what they charge me for the services that they didnt even mention to me
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August 2024 by Karen Kristianson
I made an appointment with Roger's at Southpoint Centre to upgrade my business i-Phone which I lease from Rogers. Nyatoang was the Roger's rep; she was prompt, professional, thorough, and patient, and offered explanations as we moved through the process of upgrading and transferring information from my previous i-Phone to the newer i-Phone. She expressly took the time to work the 'bubbles' out of my i-Phone protector which I found to be going the extra mile and for which I was profoundly appreciative. Last year we upgraded a different business i-Phone and worked with Reg, who was also present at this appointment. When I returned an hour or so later needing some unexpected assistance or clarity, Nyatoang was not available, and Reg easily answered my question and resolved my concern. Wonderful service, wonderful staff!
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July 2024 by wang Jason
I got the new iPhones and plans there. The store staffs were absolutely wonderful. They are kind and helpful, always ready to answer the questions and find the best solution. Highly recommended.
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June 2024 by Alison Riva
Reg was wonderful in helping my daughter and I getting a new phone and plan. He was very knowledgeable and friendly. I highly recommend him. Thanks Reg!!
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May 2024 by john kristianson
Having decided to update my 'ancient' iPhone, I made an appointment with the Rogers outlet in Southpoint Mall, South Surrey.
Upon arrival, I was promptly greeted and shepherded through the upgrade procedure with courtesy and efficiency by Representative 'Reg' and am now enjoying the benefits of current technology.
If you are considering and upgrade, I highly recommend this outlet.
JEKristianson, Retired Architect AIBC
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May 2024 by Tom Munro
excellent service Reg spent a lot of time with me and showed me how to save $70 a month by having the right mobile plan
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May 2024 by Emmmanuel Maloba
Got good service from Nyatoang. Very clear and concise with the information she gave. I was able to easily sign up on Rogers and get a new plan within minutes. Highly recommend
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April 2024 by Sean Eberle
The store manager Mandeep was awesome!! He helped resolve issues with my plan that were caused by another location and patiently assisted for almost 3 hours. He was knowledgeable, patient, and happy to help explain my absurd situation to the service rep on the phone. My girlfriend and I are looking forward to purchasing from this location moving forward!
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April 2024 by Chelsey Hughes
Nyatoang helped my dad and I get him set up on my Roger’s account and she was extremely personable and professional! She answered all of our questions and we were so grateful for her assistance. Will definitely go back to see her for any future inquiries
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April 2024 by Clare Walker
I went into this store to order Samsung Galaxy S 24 ultra and change my plan about a week after the phone was released. The store had to ordered the phone as they did not have the color I wanted, to be delivered at their branch. After about 2 weeks of no word, I called the store. I was told someone would call me back tomorrow. They didn't Another 2-3 weeks later I called again, I was told the manager would call me the next day. They did not call me at all. I went into the store on March 20th to check it out. Turns out they sold my phone to someone else, but never told me. Fine, mistakes happen. The worst thing about the whole experience was the younger male staff member I had to deal with that day. He was really rude and condescending. I'm just trying to replace my broken phone. I do not need the hassle of dealing with someone's awful attitude. If the manager would like to contact me for more information on my experience, please feel free.
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March 2024 by Stephen Smith
Very knowledgeable staff, Reg and Mandeep really go above and beyond most other places. Highly recommended. The best cell phone store around, each customer is treated with the same importance and respect.
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February 2024 by IJ
I simply had to leave a Google review after experiencing Nyatoang's exceptional service at Roger's. Her excellent service left me with no choice but to share my experience. Nyatoang went above and beyond to help me secure a much better-priced phone plan compared to my previous provider, Virgin, whom I'd been a loyal customer of for years. Despite my loyalty, Virgin's plans lacked data benefits. Nyatoang swiftly found me a significantly cheaper plan with far more perks.
Initially seeking a better phone plan, I was pleasantly surprised to leave with a brand new Samsung Flip 5, all thanks to Nyatoang's expertise. She even assisted me in obtaining a trade-in credit for my paid-off Samsung S21. Remarkably, even with the new phone, my expenses are now lower than what I was paying at Virgin.
I wholeheartedly recommend anyone in search of top-notch service to visit Nyatoang. You'll undoubtedly leave as a highly satisfied customer, and like me, you'll never consider shopping for a phone plan elsewhere. Cheers to Nyatoang and Roger's for their outstanding service! #Rogers customer for life!
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February 2024 by Beverly Wilkie
I don't often go into the store and usually do everything on the phone or via Rogers chat but I went into the store several times this week to sort out an issue and had great service from the staff here. Shoutout to Mandeep for helping me through my account issues both times! He is super helpful, friendly and professional. Greatly appreciate the time and effort and I'll be back when I need to make changes vs doing it online.
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February 2024 by Mehar
MANDEEP was a legend! He helped me secure 3 new lines and get a new phone at a killer deal. I disagree with all the 1 stars, this branch is great! Great deal, and everyone was very nice.
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February 2024 by Mustafa Alich
If you need help with anything Rogers related or want to switch cell phone providers please go in and see Mandeep.
Mandeep was super helpful today and I was in and out of the store within 5 mins.
He is super professional and polite and will listen to your concerns and offer solutions.
If I could give 10 starts I would have.
Thank you so much for everything today!
You are amazing!!
