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January 2024 by Monster Alive
A Long-Awaited Joy at Bath and Body Works, Guildford Town Centre!⭐️⭐️⭐️⭐️⭐️Today marked a truly special visit to Bath and Body Works at Guildford Town Centre! After what felt like an eternity, I finally found my all-time favorite Dark Kiss range in Canada. The joy is beyond words – it's like a reunion with an old friend.I've been a loyal customer of Bath and Body Works since 2004, exploring their ranges in the Middle East. No one can quite capture the essence like BBW. Dark Kiss, in particular, is a gem that holds a special place in my heart. Last year, I was told it was discontinued, leaving me disappointed. But 2024 brought it back with a bang!A massive shoutout to the associates who assisted me. You made a loyal customer ecstatic today. Dark Kiss is not just a product; it's a fragrance journey that I've missed dearly.To the Bath and Body Works team – thank you for making this possible. In my quest, I discovered that Dark Kiss is not even available in the entire UK. Truly, BBW stands unmatched.Happy and loyal since 2004,AB#BBWLove #DarkKissMagic #LoyalCustomer
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December 2023 by Melissa Moretti
Drove all the way here for the bath and body sale and it was closed. Very disappointed
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November 2023 by BARBARA BANSALE
Love their products.Store is open to browse without pressure.Transaction was fast and smooth.
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October 2023 by Deo Patel
Staff are very polite. Valeria helped me today. Very calm and helpful. Appreciated fast and smooth service. Got a whole years supply of hand soap.
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June 2023 by Kanwar Sandhu
Millions of choices for bath and body products. Very friendly staff. Will visit again for sure.
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June 2023 by selena d
Always a fun place to shop, great scents and products. Staff is generally friendly and available to help. Today, not one person greeted/offered assistance. 6 staff members on the floor, and not one approached me. The cashiers were super friendly and helpful though.
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June 2023 by Maegan Toth
The woman who helped me was very good. She showed me a few lotions that had floral scents. Though I didnt find what I had pictured in my head for a scent there, the staff was very good. I do love their candles
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June 2023 by jasman kaur
I bought a body scrub and was told that it can be returned if used less than 10% within 3 months. I purchased it for 21.50 and had the receipt but since they use customer’s phone no while the purchasing, it’s obvious they store the customer purchase history. The other part of the story.. I went today to the store to return the scrub as it wasn’t useful at all. Firstly the girl in the front counter said she cannot take it back as it is used more than 80%. But upon i mentioned it’s just used twice, she called her manager and the manager explained it to her that it was eligible for return. The next part of the story comes when they try to fool people/ it’s the strategy of the business, I mentioned that i don’t have the receipt at the moment as they my customer profile. They mentioned that they don’t have any purchasing records. Okay, I agree. Next the manager told me that she can give me a gift card instead if I don’t have the receipt for $16. She very well knew that it was way more than $16 but she tried to take advantage of the fact that I was not carrying the receipt. However I remembered that the amount was over $20. So I refused to take the gift card and agreed to bring the receipt as I was sure that the product was more than $16. So being such a reputed brand, first of all they only collect customer’s phone no for marketing purposes. Nothing else. They don’t have any point system neither they store any purchase history. Secondly I was so shocked to see the behaviour from the manager of such a reputed store. Please keep your eyes and ears open next time when you purchase anything from this store. 0/5
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May 2023 by asma parveen
It was very nice. Great deals. Prices are good. Loved the products.
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April 2023 by Shruti Kiko
Sales person running behind to sell. Did not give me chance to look prop. They are not leaving me for one sec after telling them. Not great experience.
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March 2023 by Lee K
Great location. Good smelling products. Excellent Sale now on!!Customer service is too notch at the Guilford location as they don't force you to buy, rush you in store, help choose good fragrances for you and assist you in any way possible . I really love shopping here and always do regular top up . I am a good spender too so I should find out if there is a point are reward system in place next time.
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February 2023 by Sherry Noravong
I am a lifelong fan of the 3 wicks, however within the past year or so I have noticed all of the different scents have become way to light.I know that I am not the only one who notices this!
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February 2023 by Peter Kebede
I noticed how open and welcoming the associate Gabby was while greeting guests that entered the store, her presence provides the most welcoming atmosphere obtainable. Would highly recommend she be promoted soon.
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February 2023 by P Can**l**!a (PbTC)
I love sale! Bath and body mist new scent is just incredibly addictive. Love wearing them everyday.
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January 2023 by Torrie Penney
Always has good service. Love the mist sprays and body washes! There are so many scents...easy to access and try on. There are deals every couple weeks..check it out!