“I have iPhone. My screen was cracked very bedly. I went cellrox discuss with Mohammad he looks my phone and repair it within 5 minutes. Amazing service. I’ll recommend Mohammad. He will give you his best. Thanks”
“Great job done by Assistant Store ManagerAmol, and Sam did the great job by fixing the phone in less than 1 hr. I would definitely recommend to come to fix any problems with your device. Top notch customer service.”
“Get service and best deals ..we went to 2 other cell phone stores and the deals weren't as good and service was shady..
Khalid the manager was great with getting the best deals on 2 new phones”
“Had a great experience with the Telus representative at Open Connection on Lonsdale. She was very knowledgeable, worked very quickly and gave us recommendations. I will definitely go back for my next iPhone purchase and accessories. Thank you!”
“We got here and had difficulty trying to secure a plan but they were friendly and patient throughout our whole time with them. A wonderful team of people to communicate with.”
“I was having a hard time trying to find deals to upgrade my three phones for the family. Abdallah was patient and extremely helpful. He explained to me so clearly how much the phones and plans would cost. He even wrote it down on the contract for me which is so much easier to understand. I'm so happy the hunt for new phones is over. Thank you T Booth staff for your excellent service especially Abdallah for your hard work and going above and beyond for me and my family!!!”
“In an era where customer service oftenfeels rushed or impersonal, it's refreshing to encounter someone who truly valuescustomer satisfaction and embodies thequalities of an outstanding sales associate. I wholeheartedly recommend “GURPREET SINGH” to anyone looking to make informed decisions about their mobile services. Their professionalism, knowledge, and exceptional customer service skills have earned them my utmost respect and gratitude. Their recommendations were tailored to my usage patterns, highlighting the benefits without pressuring me into unnecessary extras. The process of selecting a plan and activating my new SIM card was seamless, thanks to their meticulous attention to detail and proficiency. Beyond the technical aspects, the sales associate's empathy and willingness to go the extra mile made the entire experience enjoyable. I left the store not only satisfied with my purchase but also with the level of care and respect I received.”
“Went there because of the 5star reviews and can only confirm this outstanding rating.
Adel is amazing, he is very professional and offers excellent service for a reasonable price (for me it was over 50% less than what Apple would have charged for a back screen repair).
This was for the highest quality item in his product range (Apple grade quality). There are even lower price options available that he thoroughly and diligently explains and offers. The choice is up to the customer but Adel gives you all the information to pick what works best for your and your budget.
He is very accommodating and sticks to his timeline.
I can't recommend Adel's business enough. He is the go to person for any phone issue in our family and has been for years.
Thank you very much Adel!”
“Coming to this store from last 3 years and one of the biggest reason for that is Gagandeep. Always welcoming and accomodate us whenever we need.Highly recommended.”
“I went in to Costco to buy a mat and happened to walk pass their kiosk and I just happened to meet Rahul and I just casually asked him a question about was there any special deal for Fido customers as I had received a text recently about a promo for an IPhone 14plus.Rahul took the time to ask pertinent questions and we struck up a friendly conversation. I have dealt with people from all walks of life over the last 30years or so being in the banking industry and I will say Rahul is one of those few people who has an extra ‘spark’ of genuineness and compassion and kindness! I felt absolutely no pressure as he gave me the various options and educated me about my choices etc and I did not feel a single moment pressured in any way.I walked away from the Store with a new IPhone 15 Plus and kept my existing plan and a fair price for the iPhone; especially because I don’t have to return the phone after 2 years ie buy out.My hope is that he is considered as a valued employee and acknowledge that he provides excellent customer service & professionalism; by being genuine and sincere which I am sure wins people’s trust and leads to reviews such as this!If I had my own wireless store - I would definitely appoint Rahul as a manager; because I would know all my customers are in great hands and they will pay it forward by referring other people to the store to see Rahul!Please do not hesitate to ask for him. The world could use a lot more people like Rahul right now.SincerelyStephen”
12 - 6PM
8843 120 St, Delta“In love with the atmosphere and the attitude of the owner mr vik and the technician prince ( if I am not wrong) saved my all the important data from my broken phone.”
“Amazing experience today at Mobile Klinik. I was in a tough pickle and they really helped save my day by repairing my phone. Truly grateful and will be coming back soon to purchase a new phone as it is time!”
“Great And Prompt Service.
Manohar helped me out and explained me stuff, so it was easy for me to understand.
Try their service, you wont be disappointed.”
“We had a great customer service experience with Cathy in laugheed mall . she was very helpful and awesome. We bought plans for our phones and home internet. Cathy is really knowlagble and helped us to choose the best fit for our needs.”
11AM - 5:30PM
7380 King George Blvd SUITE 108, Surrey“Dhurv is the best he’s honest and makes sure you get the best plan that’s right for you. A lot of other sales people try to rip you off and aren’t honest with what you will be expecting on your phone bill!”
10:30AM - 7:30PM
6409 120 St, Delta“I had a fantastic experience at the Cellular Point Rogers location in Surrey. The staff specifically Manpreet was incredibly knowledgeable and went above and beyond to assist me with my mobile phone needs. They helped me find the perfect plan and device to suit my requirements. The customer service was exceptional, and the entire process was smooth and efficient. I highly recommend Cellular Point for all your Rogers service needs!"”
8AM - 5PM
2370 Ottawa St, Port Coquitlam“Excellent service with Maahi at Costco Port Coquitlam. Explanation & full assistance in all areas of choosing a new phone & plan. Thx Maahi.JayesonI have returned to PoCo Costco wireless service as everytime my contract ends, or problems with my phone, whoever is behind the desk has been great to work with.Today, May 17, 2024, Rony was very helpful in assisting me in a new plan & phone. The phone he suggested was not in the PoCo store. He called around where other stock was located & found me one. It'll be shipped to PoCo & I'll complete the purchase early next week. I really appreciated his extra effort in setting me up with a phone & meeting my needs. Thank you Rony & Costco Wireless. Great job. C U in 2 years for another cell using PoCo Costco.”
“Clay is the man. Was in and out in five minutes. He got me what I needed at a great price and installed it. Also quoted very fair prices and options to fix my old phone. As a bonus he was a super nice guy. Highly recommend this place!”
10AM - 7PM
8388 128 St Unit 1, Surrey“I want to express my gratitude to the Fido team, especially the lady who assisted me in purchasing a SIM card. Her professionalism and helpful demeanor made the process seamless. She patiently answered my questions, ensuring I had all the information I needed. The excellent customer service provided by her , and I appreciate her commitment to ensuring a positive experience for customers. Thank you for the outstanding service!”
11AM - 7PM
10355 152 St Unit 1155, Surrey“⭐⭐⭐⭐⭐ Outstanding Service!
I recently visited the store just before closing, and Jasleen provided exceptional service. Despite the late hour, she was incredibly patient and helped me get a great deal on a new phone and plan.
Highly recommend Jasleen for her outstanding service!”
“We deal with this location every time we need update our phones. They are very knowledgeable and helpful every time we go in. They are fast and efficient. When I leave there i always thank them for their help and let them know how good they are at their job!!! Thank you and we will always come back to your location. ???”
11AM - 5PM
7121 120 St, Delta“Wanted a new pair of AirPod Pros. Saw the source had a sale for Black Friday & saw it’s available in store. Went inside, was helped by Gurpreet, and walked out. No issues, fast service.”
“They have every mobile accessories and problems solutions under one roof. Very expert and reasonable mobile repair service they provide. Especially the main thing is quality and they do serve you with that.”
“I hike a lot and I drop my phone a lot. I use screen protector from this place. They have wide selection of phone cases too. People are nice, and service is very fast, not too expensive, highly recommended! I will return soon :)”
“I hurriedly went to add a new phone and second line to my existing account, not anticipating such exceptional service.Nakul, you were incredibly knowledgeable, fast, and accommodating. You suggested efficient plans and options that saved me a lot of money, and you did it so quickly that it made my day! Thank you.”
“I had a great experience with them!The agent was attentive and helpful. He went above and beyond to resolve a billing error for me, and his gentle and friendly attitude made the process so much easier. I highly recommend this place to anyone in need of reliable customer service??”
11AM - 7PM
10355 152 St, Surrey“Great service from Lam!! Informative, smart, and knows how to make you feel special. I signed 3 phone lines and had billing inquiry the following day. Since the store was busy i was in line.. i saw Lam assisting other customers.. i was queued to another agent, but my question was so quick that i don’t think Lam noticed i was assisted already. In his mind, i left due to the volume of people. Well, just before I left the mall, i received a call from Lam asking if he can assist me since he noticed i left the store. I was really impressed with the attentiveness! Thank you Lam. Wish you all the best!!”
“I made an appointment with Roger's at Southpoint Centre to upgrade my business i-Phone which I lease from Rogers. Nyatoang was the Roger's rep; she was prompt, professional, thorough, and patient, and offered explanations as we moved through the process of upgrading and transferring information from my previous i-Phone to the newer i-Phone. She expressly took the time to work the 'bubbles' out of my i-Phone protector which I found to be going the extra mile and for which I was profoundly appreciative. Last year we upgraded a different business i-Phone and worked with Reg, who was also present at this appointment. When I returned an hour or so later needing some unexpected assistance or clarity, Nyatoang was not available, and Reg easily answered my question and resolved my concern. Wonderful service, wonderful staff!”