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February 2024 by Jill Remus
…although I’ve never had the pleasure of actually stepping into Lilaberry, my experience has been wonderfully fun! …I’ve ordered numerous pieces on the phone, to be delivered to me…Chris is always a joy to speak to, and, it’s never an issue for her to pop my purchases into the mail…I only wish I lived closer to get the real feel of her amazing choices she fills her sweet little boutique with…??
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February 2024 by Martha McCracken
A great place to find that special something for your home. Or a gift for someone else….a most discerning selection of curated and delightful items. I have become a decorative pillow connoisseur (hoarder) as a result of the fabulous choices with which the owner Chris tempts me….
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August 2022 by Lydia Amaral
I have been into this store a few times since moving to Sidney. The displays, the beautifully curated items, and the cute doggies always bring me in. What makes this shop stand apart for me though is the owner. When I shared the story behind why I was purchasing a particular mug that has special meaning for me after losing a close family member, she was incredibly compassionate. Her genuine thoughtfulness, consideration, and kindness has left a huge impact on me. Thank you so much. I will cherish the mug - and I will certainly shop here again!
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April 2022 by chris somerset
My wife and I visited this lovely store while exploring Sidney. The owner is an absolutely wonderful, friendly lady. We really enjoyed the friendly atmosphere. There is a great array of home decor that is reasonably priced and great quality. If you are in the area definitely stop by and see this wonderful persons cool store.
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April 2022 by Jenn Starr
If I could post zero stars I would. Please do yourself a favour and skip this store. The owner is unbelievably rude, insulting and probably the worst energy from a human being I've encountered in a long time. As soon as we walked through the door the lady gave us a death glare and told us to put our coffees down (We are grown-ups carrying coffees with lids on..not disrespectful teenagers)..that felt bad but we complied. Then she demanded we use the hand sanitizer at the front door. My husband has chemical sensitivity. He does not want that on his hands. He said he wasn't comfortable with that- then she told us we needed to get out of her store immediately. I was dumbfounded by this women's aggressive energy. She went on to say she doesn't want his dirty hands touching everything. Since when do retail store owners talk to complete strangers like this ??? I honestly felt like throwing up as we walked out and she threw out a few more snarky remarks. Never in my life have a had an experience like this. If she had been kind and gentle it would have gone quite differently but that was far from what happened. I see many other bad reviews and I am not surprised at all. yuck.
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April 2022 by Shelley
We had the pleasure of visiting this gem on our walk through beautiful Sidney. Right away we felt so welcomed into the space and the decor had us hooked! The owner was extremely friendly and welcoming and we quickly found ourselves settling in for a wonderful visit! There were so many beautiful items added to our wish list for our home and we learned some valuable tips on home decor! All in all I would highly recommend checking out Lilaberry…you will fall in love with the decor and leave feeling warm and fuzzy!
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April 2022 by barbra phipps
four of my lovely friends came to Sidney for lunch and shopping Tuesday and a visit to this store really marred a perfect day. The owner was unpleasantly in our face from the moment we walked in the store. We weren't allowed to touch things, smell things etc etc. Not a welcoming experience at all. I will not go back nor will my friends
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March 2022 by Alex Morgan
Great little store in Sidney BC. Lots of things to decorate the inside of your boat, or make you feel like you are shopping in France. Typical french boutique.
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March 2022 by John
Wow!!!! I feel like I entered someone’s personal home with out an invite!! Service was absolutely rude and uncalled for. Never will I or anyone associated with me shop here. Brutal to the point where it was funny. Wish I could give a zero.This company did reply to me on this review and have confused me with another customer they must have been rude to regarding a Covid issue. No that was not me or my partner I came in with that you are referring to. Good job.
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January 2022 by Barbara OHearn
I recently joined Face Book and have discovered this wonderful "Gift Shop" in Sidney on Vancouver Island... it is called "Lilaberry Home Decor." As I scolled through the website I saw a tin chicken I just had to buy! I contacted the owner Chris, asking her if i could purchase this and if she could send me the amazing chicken through Canada Post as I live in the West Kootenays.Chris phoned me to get all my information to send him to me. Chris was absolutely delightful! I so enjoyed talking with her..she is so sweet and kind..I will definitely be shopping lots on her website!I am so looking forward to the Post Man delivering my Chicken!Thank you so much Chris! I really enjoyed talking with you!A very happy customer here?❤Barbara o'Hearn ?❤❤
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November 2021 by Jenna M
"The spirit in which your protocols were intended!" I am fully vaxxed, was wearing a mask and sanitized my hands. Your staff member yelled at me and my companion twice. My "grubby little fingers" touched nothing in your store. I'm also not a whiny anti vaxxer who should stick to shopping in Walmart. (see one of the 5 star reviews below). Despite all that, I purchased three items because they were perfect for someone I love. You know what would have been the gracious approach. "Thank you for shopping in my store. I apologize that my staff yelled at you. I appreciate that you are supporting my small business. I do hope you will come back."?
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November 2021 by Donna Phillips
Owner Chris is a delight! She takes care with Covid protocols for the health of herself and her patrons. Great job! And the shop has so many wonderful and whimsical items displayed with such care. Do yourself a big favor and come see this magical shop.
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November 2021 by Robert Walsh
What a lovely shop. I decided to pop in with my partner since we’re new to the area, and the bad review left on here had me so curious. Was it really a shop of horrors? Not even close. I’ve been working my way through the local shops and this place is so beautifully decorated. The owner has amazing taste and you can tell she is passionate about what she does because it’s all so well thought out. If you’re visiting Sidney or a local I’d definitely recommend popping in because this is definitely one of the nicest places in town and the owner is lovely. Got a lovely Xmas gift for my mother in law and would definitely return.
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October 2021 by Lucia White
Amazing shop with wonderful staff! Great variety of merchandise beautifully displayed ?lots of care and attention to detail ! Customer service is 100 per cent! The Owner Chris always makes you feel welcome with the one on one service , love shopping there and happy that Lilaberry is part of our community .
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October 2021 by Nina Oppermann
On looking through several reviews of this fabulous store, it seems to me that the smart and savy owner, Chris is more inerested in the health and well being of her customers by shielding them from a bunch of whining anti-vaxxers who really should stick to shopping at Walmart or similar type stores. My husband and I have been shoppping at Lilaberry for years. We have always found superb quality and uniqueness in the items that Chris imports. We have found Chris to be extremely helpful and personable, always ready with a smile and a warm welcome. Sure, she is very firm about masks, use of the sanitizer provided and... why do people have to pick up and touch everything when a simple question to the owner would do? Personally, I don't want somebody elses grubby fingers all over something I am buying! Also, if you can't afford it, shop somewhere else! Chris, we think you have a wonderful store and keep up the good work, maybe you are saving your good customers from Covid-19 by being so firm!
