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“Dropped by the shop last week to look at items for upcoming fixture replacements and a shower renovation in my home. I was assisted by Graeme who was very knowledgeable, friendly and answered all the questions I had. The experience was very comfortable; no sales pressure or steering me toward fixtures that were high end and/or unnecessarily "gadgety." Good selection of bathroom and kitchen products, too! In the end, I found several items that suit my needs and offer sound quality and good features for a reasonable cost. Thanks Graeme!”
“Great shout out to Rona, Salmon Arm! My wife was in Salmon Arm searching for a product for me. She went to numerous different establishments looking for a can of Flex-seal spray paint. Most stores either didn't carry it, where sold out, or their employees were indifferent. When she visited the Rona store, all the staff welcomed her, asked if she needed help in locating anything. She showed them what she wanted, they had the product, at the low price of the "sale" price at another place. Great customer service!”
“Was waiting for delivery from another company when they phoned and said they did not have the product. Builders were coming the next day. Called Home Hardware and they went out of their way to have the wood delivered within 2 hours. The customer service was above and beyond better than any other store. We will recommend them to everyone and continue to use them for any projects.”
Hardware Stores
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Hardware Stores
“I was a little wary a bigger company took over; however, I have to say Cody and crew took care of me and went over and above in customer service. I will be back!”