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March 2024 by ESD D
I bought a car from Justin and the process was very smooth and easy. He was very honest and he even went out of his way to make things right after the sale in order to ensure I was happy. I highly recommend him to anyone looking to buy a car in the Richmond area.
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March 2024 by JUNFEI HUANG
The service provided by the Yoyo Auto team is nothing short of excellent. From the moment I walked in, their commitment to ensuring a positive experience was evident. The staff's knowledge, friendliness, and willingness to go the extra mile stood out, making my interaction with Yoyo Auto truly enjoyable. Whether it was answering my questions, assisting with the selection process, or addressing any concerns, their professionalism shone through. I appreciate the high level of service and recommend Yoyo Auto for anyone seeking a dealership with a customer-centric approach.
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March 2024 by Big Wave Dave
They did an excellent job helping me get the Lexus I wanted. Car was not as clean as I hoped it would be when I picked it up.
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March 2024 by Zarko Jokic
Worst possible experience that someone can have buying a vehicle.Came there vehicle was not ready for a test drive. Empty gas.When I told them that I wouldn’t take the vehicle like that on a test drive they went and put maybe 10$It’s just a beginning, I was honest with them with my plan how to buy the 40k vehicleAsked about total price about 10 timesStill they managed to hide $1500 from me.Even tho I gave them signature on total price discussed.I offer them to make things right because I wasn’t happy with paying more money that we originally confirmed, they don’t care about that, they wouldn’t even answer.Finance manager didn’t even ask the term that I want to purchase the vehicle, he just decided for me that is going to be 70Months If I didn’t ask he would never show me or change itSame with hidden fees they just want your signature and to see you leaving.I HAVE TO SAY WORST POSSIBLE SERVICE EVER, IF YOU CAN AVOID THIS PLACE PLEASE DO.Also found out that they are operating without VSA license which is completely illegal !Definitely reporting this shady dealership !Buying a vehicle should be happy processNot disturbing and stressful process like with this guys!
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March 2024 by Zahid Malik
Amazing service, We appreciate Krista services during the whole process, and the way of professionalism and overall experience I have had to buy My SUV, they are so kind and knowledgeable in their field, I highly recommend other people to buy their dream car for future, Thank you Krista?
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March 2024 by August wittig
I bought my second car from yoyo auto with the great help from Edward and couldn’t be happier. Glad he helped me get the car at the price I wanted. I highly recommend the dealership if you’re looking for a car
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March 2024 by Tyler Friesen
Edward was great to deal with. Straightforward & transparent. Quick responses to my questions.
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March 2024 by Mabel Wang
I bought a Mini Coopers here. Justin offered very good service and caring to the customer. Also very fair price. I would recommend my friends here agin for purchasing and renting.
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March 2024 by yuli fang
I bought a Land Rover here and it was a great experience. They were very professional and knew a lot about the vehicle and allowed me to take the vehicle for a safety check. The boss is very humorous. Great shopping experience
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March 2024 by Fayez Hashem
Bought my 2011 Mercedes C300 from Yoyo auto center. Loved Edward the salesmen he was so kind to us and addressed all of our concerns. *Edit* Edward is still a good salesmen but 1 week of owning the car led to the discovery of 2 oil leaks and transmission leak which I got quoted for 3k to repair....not the most happiest of people right now.
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January 2024 by bo wang
A very enjoyable car shopping experience with your be loved car thank you YOUO auto
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January 2024 by Mary Liu
Sold my leased car to them, they payed off the car in a week, and I even got some down payment back! Very professional, decent price
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January 2024 by Echo Liu
I purchased a Lexus from Edward, and I must commend his exceptional patience throughout the process. Edward took the time to understand my preferences and ensured that every aspect of the purchase met my satisfaction. His extensive knowledge of the Lexus lineup was evident, and he provided valuable insights to help me make an informed decision. Edward's commitment to customer service and his willingness to address all my queries contributed significantly to a smooth and enjoyable buying experience. I appreciate his professionalism and recommend Edward at Yoyo Auto for anyone seeking a patient and knowledgeable consultant.
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January 2024 by CQ
Yoyo Auto exceeded my expectations with their stellar service. The team's attention to detail, coupled with their friendly and knowledgeable approach, made my car-buying experience exceptional. They took the time to understand my needs, patiently answered all my questions, and guided me through the entire process seamlessly. The transparency and integrity exhibited by the Yoyo Auto team instilled confidence in my decision. I wholeheartedly recommend Yoyo Auto for their outstanding service and commitment to customer satisfaction.
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January 2024 by Wendy Cheng
My recent purchase experience was truly satisfying. The team at Yoyo Auto, especially Krista, went above and beyond to ensure a seamless process. Their expertise and customer-centric approach made buying a car a pleasure. I highly recommend Yoyo Auto for a top-notch purchasing experience.
