-
May 2024 by Scott Berg
It's a mini version in the school. Not what I was hoping for.
-
May 2024 by Julie Webber
Food good and service as well. However, place was dirty and several people were taking naps through out. I asked for a table to be cleaned and was handed two napkins to do so.
-
May 2024 by Rafael Romero
Is this Tims open for the general public?
-
April 2024 by Angrily Bhatia
I ordered Strawberry watermelon quencher. But the taste is not the same I used to have. It does not have any taste. It is tasteless. It does not have perfect amount of sweetness. Worst quencher I have ever tried. Wasted my
-
March 2024 by Bri C
Very incompetent staffs. This is the second time. I figure I have to leave a comment.I asked to redeem my points for a muffin. The girl scanned my app but she said instead of redeeming, it charged on my credit card. I said as want to redeem not purchase. She said her job is just to scan my QR code on the app, everything else is not her responsibility. I asked for the supervisor. She came and said the same thing. They are both blaming me for turning on the scan-to-pay function, so it's all my fault and not theirs.As a customer, I wouldn't know turning on the function would interfere with the redeem. Beside, it was turned on by default, I didn't turn it on.Instead of blaming the customer, they should just ask to see if the customer want a refund instead! Stop blaming your customers when you are incompetent!
-
February 2024 by Jparm Jgingh
I am student at Kwantlen Polytechnic University. So, basically it is a convenient place for me to get something. But I am really upset with the service here. Some girls are too rude. They have zero customer service. If you go to any other location they seem polite but this location is worst in the sense. They are always rude even in simple order. They make faces when you order like seriously.
-
February 2024 by Gat Dyords
Parking: Parking is free on the T&T side.
-
December 2023 by Kevin Yang
This Tim Hortons is so slow, If it is a drive through I be running out of gas.
-
November 2023 by Joban Preet
I ordered my coffee and birthday cake timbits on 26 October at 12:50pm and there was a rude girl that asked me very loudly in front of other customers if i see any birthday cake timbits here. I politely asked for chocolate instead rather than having any argument. If you don’t have a product, remove it from your idiot app or talk politely with customers. That girl should either be terminated or should be trained on how to deal with customers. Shameful behaviour.
-
October 2023 by yyy yyy
good food good service
-
September 2023 by sunil wadhwa
Bad service and food is always sold
-
September 2023 by Kamalpreet Kaur
Hi, staff is polite and patient with everyone.Their service is good.The previous comment i just read, at that time i was present there and i am also punjabi . I am very sure that girls were talking with each other. They didnot say mad to any customer ,They served the girl very happily and also explained to her that it was not for her.Everytime i go there,i always see happy faces.
-
September 2023 by Harpreet Sidhu
Today my best friend, visited this Tim Hortons. A girl there said that she is mad, if we are expecting this kind of service from the most successful coffee brand, how is this gonna work? One more thing she understands punjabi better than any white individual. So dont think that if you saying bad words in front of other race, they are not going to get that. They dont know our language but they are not stupid. So please next time if someone from other community gives you respect then we should always welcome them. This is our culture. So embrace it. Dont be mean.Thanks
-
September 2023 by Carolyne Ferland-Sirois
These punjabi girls think they are superior to everyone lol she said pretty loud "eh pagal hai" which means she is mad/crazy, she thought I would not know punjabi language but she said "she is crazy" when I asked "sorry is this my wrap??"Y'all don't even deserve to be working in canada at this point, if you say PAGAL in front of a customer when you work, it's already not a good customer service because in Canada if you say these kind of words at work, the boss will tell you to be polite because customers hear you. Also if you don't want to work then leave, if you cannot have a good attitude when you serve people then you can give your job to those many better people who are desesperatedly looking for a job everywhere in BC ? There's literally only 1-2 nice girls working in this tim horton
-
August 2023 by divjot singh
So mostly i order through mobile app, and everytime i order something, they never have that item, this is just a place which doesn’t have hashbrowns and everything bagel, and customer service is so bad, this girl working over there just came and said we would refund the money, and its not about money, its about the food, if i wanted to refund, why would i pay for it at first place and this being only place to eat food. The girl working over there is super annoying and super rude, doesn’t know how to behave with customers. She told me I am showing attitude even though they are refunding the money. Like giving my money back, is like bigger hand for them. Whether customer is showing attitude, she can’t just say that to customer
