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“Excellent service! I made an online purchase, and it shipped very quickly. I did have a small issue with my purchase once I received it. I contacted customer service, and they were very quick to reply and resolve the issue. Very satisfied with my experience!”
“An order I had placed with RJ was undelivered due to the courier’s error. RJ followed up with the courier in a timely manner, kept me updated during the process and sent out a replacement for the order. They have shown above average customer service.
Even though I live on the opposite end of the country, I do travel through Vancouver often and plan to stop by to say hello when possible next.
I will continue to provide my business to RJ.”
“I had very positive experience in Gladstone. Polly provided very good customer service and educated me about diamond and jewelry. And I found the nice Gucci style necklace chain. I really like it.”
10AM - 9PM
6551 No. 3 Rd Unit#1564, Richmond
Jewelry Stores
“If you’re looking for an unforgettable luxury shopping experience for timepieces, then Montecristo Jewellers Richmond might just be the place for you. I had the pleasure of dealing with Dennis who went above and beyond to make my visit a truly memorable one.
I went in with the intention of trying on a certain configuration for one of the Rolex models and Dennis made it possible for me to try on several different models. He was also very knowledgeable and was able to explain in detail the beauty and function of each timepiece shown.
With his expertise, I was able to make a decision as to what my next timepiece will be and I left the store feeling happy and satisfied. All in all, I had a wonderful time at Montecristo Jewellers Richmond and would highly recommend them to anyone who is or will be looking for some fantastic luxury timepieces or jewellery.”
“Very good selection of holistic items, some prices are high. Worth it to stop in and just have a look around, others are reasonable, staff is very helpful. You can get card readings for $50
*Updated, staff have reached out to myself and resolved my question, I just wanted to say thank you very much for your integrity & honesty.”
“I have been using Juvelisto for years as my “go-to” Gold Smith. Though I am a Metal Vlay artist and Silversmith, I don't know everything. This is where the amazing people at Juvelisto come in! It only makes sense to know your own strengths and weaknesses, and where to turn for advice and service. I highly recommend these amazing Gold Smiths as well as their school.”
“Mark and Marble are fantastic to work with. I have had 3 old rings made into new custom designs via their 3D design software and couldn't be happier with how they turned out. Highly recommend!”
11AM - 5:30PM
8191 Westminster Hwy #125, Richmond
Jewelry Stores
“A pleasant transaction at Richmond Gold Buyer, greeted by friendly staff, clear and detailed of process. Highly recommended to turn valuable into value! Fair trade!”
“I have never been disappointed with any of the pendants or bracelets I have ordered from Sarah Designs. They arrive in a timely manner, are wrapped to perfection and have all been of the finest quality. All pieces have matched the detailed description and have been even more exquisite than their photograph.I receive so many complements on my jewelry from Sarah Designs no matter whether I am in the grocery store or the symphony! I try not to leave home without wearing one of her creations. Sarah Designs has also become my go to store when I am looking for a unique gift, great quality and excellent pricing!”
“Omgoodness Joyce was just amazing. I came in needing my favorite necklace fixed. And she did it. In no time at all. What a beautiful human. I recommend her to all. She's just beautiful”
“I was shopping alone and accidentally came in to take a look. A girl received me very warmly. After looking around, she introduced me patiently. It’s Chinese New Year anyway, so I’ll buy a ring?. She also helped me re-string the bracelet. Thank you. Ha, thank you for this Vivi girl?”
“Nothing but first class service from the staff, Manager and assistant manager. Made a purchase/order for a custom ring and the end product and service was fantastic!”
“Ifrah is so sweet! She was so kind and helpful when it came to helping me get two pairs of hoop earrings. I really appreciated how informative and understanding she was and how much she really listened to what i was looking for. When she called me to inform me my product was there she even told me my earrings were extra strong because she remembered I don’t take my jewelry off! Thank you so much Ifrah, I’m looking forward to my next visit!”
“I had the pleasure of purchasing a beautiful Tissot watch here this past week, and had a really nice experience while dealing with this shop. Came in first just to check out the selection of Tissot and other watches, and was very excited about the new Tissot PRX Powermatic 80. The lovely lady (name starts with M, maybe Mariel?) was great, allowed me to see and try on multiples, but didn't pressure me on the spot to make a decision.
I left, and came back about a week later. She was in again, recognized me, and immediately offered to show me the same watches I was considering on my previous visit. She honored a discount that she offered me on the first visit, which sealed the deal. My watch was fitted on the spot, and I left wearing what's now my absolute favorite watch in my collection. I appreciate the low pressure, as I tend to like to think things over rather than decide on the spot. Great experience overall, would 100% shop here again, and most likely will down the road.”
“Tom and Cassandra were very helpful and efficient, especially considering that I came in during the last half hour of the day on a weekend. They appraised and bought a watch from me for a generous price, so I could not be happier with them. I highly recommend Richmond Luxury and Loan to anyone who needs to sell some jewelry!”
“The store manager Ali provided exceptional service to me multiple times. I am very satisfied with the purchases and the lifetime warranty is a great price. Definitely worth coming in more than once”
“My husband gave me a pendant as a souvenir of our trip. The staff who helped me with my purchase was very kind and I was able to have a pleasant shopping experience.”
“Read the reviews and came here. Walked off with purchases wondering what these 1 star crybabies reviewers yapping about.The service was fantastic and Ken have deep knowledge about gemstones and how to select something that punch above the pricing weight.I purchased a ring, get my older ring polished, remade rings to new jewelry, replaced battery and never had any issues.After sales support is always there if you want to give your jewelry that brand new shine always.Point is, if you want a 89 cent battery, buy it on Amazon for a dollar and install it yourself. And if your Swiss watch needs a spacer to hold the dial and has tolerance of a Swiss cheese, these geriatric coffin dodgers up in Switzerland would pay you money to say it’s Italian made.Otherwise, I’ll recommend this place hands down.”
“Their products are absolutely adorable and every time I pass there, I can't stop buying them. I didn't have any issues with any of my purchases (6+ earrings so far). Good design, good size, good price, and I'll buy more again!”
“Harleen Purewal (Richmond Center) initially helped me with an exchange. She was courteous and helpful. After the exchange, I ended up buying a few more items. Then I came back a few days later for another charm. Of course I dealt with her. She's great.”
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“I am very delighted by my new custom made Trinity Engagement Ring . Kristina gave me great service, was so friendly and helpful. Her communication was great, and she seemed as excited about my new ring as I am . I never felt pushed , and I was able to look at various diamond colours in person , which helped me make my choice. Thanks Kristina!”