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9:30AM - 6PM
3200 Sweden Way, Richmond
Home Decor
“My parents bought two recliners from Jordan’s Furniture in Richmond and had a great experience. Geetha was friendly, knowledgeable, and genuinely no-pressure. She patiently answered all our questions, helped us compare options, and find the right fit for comfort and budget. Everything promised has been delivered so far. Delivery was on time, the team was professional, setup was quick, and everything arrived in perfect condition. Recliners are solid after a week of use. Highly recommend Jordan’s and ask for Geetha.”
“Wow, a very interesting mix of little gifts for everyone. From slippers, dishes, aprons, and foods, you find many different items in the store. Looked at scarves and nick knacks, on display set up to catch the eye. Had to get a few gifts from there. Located in the heart of Steveston Village.”
“We absolutely love our DreamCast fireplace and have been enjoying it for almost 2 years. It's held up to our Colorado weather, hot sunny days in the summer and cold and snow in the winter.
Dealing direct we saved a bit of money and still had great costumer service.”
“The Best and Convenient Furniture Shop. No compromise in Quality but Budget Friendly. Sam is the owner - He is great and offers good customer service. Highly Recomended”
10:30AM - 5PM
3251 Sweden Way, Richmond
Home Decor
“Super helpful friendly honest non pushy service. Some pretty good pricing due to the construction they have. Large selection of lighting fixtures to choose from”
“Tastefully designed furniture.
Probably more catered to ppl with bigger home (houses and townhouses) as the pieces are on the grand & luxe side.
Moving to south Granville & Broadway neighborhood after Apr”
“The line for food was extremely long. When you’re hungry and have to wait 30–40 minutes, it gets very frustrating. The service was just okay: staff smiled only occasionally, and it was clear they were tired of dealing with customers. That’s disappointing, because after such a long wait you expect at least a bit more friendliness — but for the staff it’s just another shift.
Maybe I came at the wrong time (it was Saturday, very crowded), but the huge lines and the indifference from the employees didn’t help the experience. The food itself was tasty — no complaints there. And yes, I understand it’s a furniture store, not a full-service restaurant. Still, in other similar stores the service and speed are noticeably better.
In my opinion, improving queue management and customer service would make a big difference, because the potential is definitely there.”
“I had such a wonderful experience at HomeSense today, and it was all thanks to Bell at the cash. From the moment I checked out, she went above and beyond what you’d ever expect from a sales associate.
Not only was Bell incredibly kind and efficient while cashing me out, she genuinely took the time to validate my shopping finds, sharing in my excitement and making the whole experience feel personal and positive. What truly stood out, though, was that she didn’t stop there — Bell went out of her way to carefully help me pack all of my HomeSense treasures, thoughtfully organizing everything to make sure it would all fit perfectly into my carry bag.
Her attention, patience, and genuine care turned a simple checkout into an exceptional customer experience. Bell is the kind of employee who makes customers feel seen, appreciated, and happy to return. She absolutely deserves to be recognized and rewarded for her outstanding service — she’s a true asset to HomeSense!!”
“Great IKEA location with plenty of parking, clean layout, and helpful staff. Huge selection, easy to navigate showrooms, and smooth checkout. Food court is solid too. Always a reliable shopping experience.”
“Just bought the new condo, need some New stuff for new place, one stop for all we need and awesome customer service, both store in Richmond and Metrotown Location!”
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“Allison was amazing from start to end, from the initial email to in person. Probably one of the best furniture rep I met during the whole process of visiting other stores across lower mainland.
Good showroom.
Delivery was friendly and efficient.
Product is as promised.
Overall experience was positive.”