“This place has quickly become our go to for all baby products. Super friendly and knowledgeable staff, and they stock lots of Asian brands that aren’t available at other big name stores. They also offer package pricing for many big ticket items that aren’t offered elsewhere.”
“I took my girls shopping at Old Navy recently. We were looking for a particular size of pants for one of my daughters and couldn't find them. Summer surprised me by coming over to offer her help to us check her stock before I even had a chance to ask for help! She even told me there are colours to choose from, which I was not aware of. When Summer found that there was not any stock at the store, she suggested that I take the pants to the till and ask the staff to help us order the right size on-line. She told me that the pants will be shipped to our home and shipping would be free. I was delighted at how easy it would be and purchased two pairs that day. I really want to highlight Summer's exceptional customer service because usually, when I go to a store, it would be hard to look for someone to help me. and even when I got hold of someone, sometimes they are not very helpful. They either don't want to help or don't try very hard. But Summer is different. She overheard my conversation with my family and took initiatives to help. She wore a smile on her face the whole time. Thank you, Summer! And what a nice name you have got = )”
“Excellent selection of traditional Chinese clothing for girls and boys in children's sizes at very reasonable prices. Perfect for a Chinese New Year's Celebration or a Chinese style wedding.”
“Best places for kids and they have variety of stock for boys too. Employees are also very helpful especially (Madhav) he helped me in finding the right size of my jacket and suggested me some other new stuff.”
“Lots of cute clothing with great selections. Patricia was super helpful and friendly. She truly enhanced the shopping experience. Look for her if you need help :)”
“I had an amazing experience to shop there. An associate named Vanshika was so polite and efficient in helping me throughout my shopping, from the fitting rooms to finding correct size. I would definitely shop there again!!!!”
“This review is provided on 1/24/2026 based on interactions observed with the team at Uniqlo CF Richmond Centre.
I visited the store before 6PM to return a purchase. While waiting in line, I had the displeasure of having to listen to a belligerent customer belittle the staff (and I think the manager on shift). From what I could hear, her grievance laid with how Uniqlo policy prohibited her returning something for which she was unable to produce a receipt for. She repeated multiple times that she or her mother had bought the item at a different location and wanted to return it, all while mentioning that the receipt was lost. When the manager calmly presented the store's policy, she escalated, raised her voice, and spoke in a condescending manner. While I grew more frustrated with the interactions unfolding, I thought it best to only step in if it got truly out of hand and the Uniqlo team calmly and professionally handled her.
I can't believe people like this exist, asserting their own version of store policies to the very people who work at the store itself. The icing on the cake was when I learned that all this bickering was over ordering a DOUBLE XL piece of clothing.
Again, bravo to the team for tolerating her and handling her tirade so well. If it were me in their shoes, I certainly wouldn't have been able to!
(PS she was wearing what looked to be at least a XXL green jacket. She reminded me of Tahm Kench.)”
“I bought a hydro flask from them online and they were super sweet! They called me confirming all the pickup details and had great customer service. It took me a few weeks to pickup the order in which they were very understanding about it because I live quite far away. When I picked it up I was greeted by a friendly man (whom I think is the same person I talked to on my phone) and this energy was amazing! I would visit steveston again just to stop by this shop??highly recommend :)”