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“I finally found the Bricks that moved to its new home... and was very thankful to have an attentive salesperson Christine who helped me and explained plus negotiating with her manager on the Loveseat that I was considering. Because we live in Vancouver, she was also able to find a mover to deliver it for us. The manager was very helpful and considerate and accommodated me. This younger manager in Richmond is a better businessman than the one in the Brick Vancouver Renfrew store... who didn't care about customers... only held his ground without understanding his client's needs. So I bought the Loveseat at a good price with a free side table. Thank you, Christine and your manager. Appreciated all your help. ?❤️”
“The tracking system was great & the workers did an excellent job bringing up the furniture and assembling the legs. They left no mess behind ?. A big Thank you to Leon’s team ?.”
“They have the best price in GTA and excellent customer service. Beth Ramajo was the sales rep who helped me and she was extremely helpful and kind. Best experience ever. Nice to have welcoming people like that in customer service.”
“Great service! I went to look for a smaller rice cooker today and the staff person listened to my needs and recommended accordingly, no attempt to steer me towards a higher ticket item. He was courteous, helpful, and knowledgable about the selection of products.”
“Kevin Chang was our kitchen appliance specialist for a major renovation at our Whistler home and he is top notch. You will be hard pressed to find such a thorough considerate human being helping you with your household needs. We will be back for all our appliance needs. Thank you Kevin! ??”
“I live close by and have always loved shopping at London Drugs stores in general but just wanted to leave a review here because I was served by a someone named Prince S. on Black Friday. I didn’t get a super good look at their name tag so, I’m not 100% sure if I have their name right, but they were so delightful! There was always a smile on their face but they never came off as disingenuous. They seemed like a genuinely kind person doing a great job at work while also wanting to provide excellent customer service. Shout out to Prince!!”
“A surprisingly pleasant experience. The item I wanted was only available as a demo at this store and wasn't available online but they arranged for one from another store in short time (it also arrived when they said it would). It seemed a team effort, I dealt with 4 different people but I was never 'dumped' on someone else, they just brought in help/expertise as needed and there were no big delays waiting for responses. Surprising nowadays.”
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“This review is for Nathan Cheng. Nathan was very easy to deal with and he was able to recommend a solution. We had a broken fridge, after the power outage, which needed and immediate replacement. We were fortunate to be able to conclude the transaction without having to go to the store. We discussed the relevant requirements on our side. He recommended an in stock solution which was derived in a timely manner.”