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November 2024 by Pero P.
Have used this store to ship important docs to a variety of locations globally and the quality of service has consistently been great and reliable.
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October 2024 by Marina Opre
So impressed with this UPS store. The customer service was fantastic , they definitely went the extra mile. We had an issue after the package left the store. No fault of theirs. I spent hours on the phone dealing with the 1800 line . No luck there , so decided to call this store to see if they could help. They were excellent, they fixed the problem and I was so grateful. The manager even emailed me back to make sure that my package arrived. So impressed. Thank you again for all your help ?
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September 2024 by Blaine Hodge
Tacked on a $6 charge to my DHL package that was dropped off for me to pickup
Reply to owner: then you need to contact DHL then about your business relationship as your store comes up as a dropoff option on their website and it makes no mention of extra charges, you should have yourself removed from the DHL database to avoid future issues with customers
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September 2024 by Sumit Dutta
Have used them multiple times for shipping and printing services since 2022; and highly recommend them. I like their courteous and helpful attitude, and attention to detail. They made me aware of important info (eg, correction in delivery method or address) and cheaper options when available.
They also provide passport photos, which I would like to try when I need them next.
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September 2024 by Ishwath Singhal
Masoud and the UPS Store were incredibly helpful! I needed to ship my stored items from Vancouver to Minneapolis. Both Masoud and Storage Hotel had excellent communication with me and worked seamlessly together to ship my items on time and at a good price. Masoud always responded quickly and provided a convenient payment process as well.
Thank you for your help!
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September 2024 by Ishan Singhal
great service and prompt responses. Really very helpful in guiding us in the process remotely
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September 2024 by Bob Pederson
Masoud at the UPS store #248 was so great to work with. We needed to ship some belongings that were stored at Storage Hotel in Vancouver to Champaign, IL. Masoud worked seamlessly with Storage Hotel to receive the boxes and get they shipped ON TIME for us. He was a great resource in helping us fill out the customs paperwork as we had never dealt with this situation before. He always answered questions very quickly and was super friendly! We greatly appreciated his help and the great service the UPS Store provided!
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August 2024 by Mahanna Costa
Amazing service. The staff was very friendly and professional when we had to take our newborn for passport photos. The first set of photos was not accepted by service Canada but the UPS store team was very accommodating to retake them and ensure they were within all required guidelines. Great service and great staff.
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August 2024 by A.J. Canadian
My neighborhood UPS store in Port Moody's Newport Village. A convenient store with helpful staff.
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August 2024 by Jake Brannagan
I came in with an Amazon return. I misunderstood the return label instructions. The clerk kindly offered to reprint the label for me to save me a trip, or so I thought. After he printed the label on placed in on the package he proceeded to try and charge me for the printing. In the future it would be beneficial if the clerks were transparent about extra charges for such things.
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June 2024 by Grace Hung
Can't believe to pick up my parcel have to wait more than 35mins!
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April 2024 by Krist Ce.
Great service and very professional staff, came here to print my business cards and the UPS team was very helpful, they also gave me a great deal, definitely recommend their services ?
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March 2024 by Yo Hru
lots of services and the guy that was there was v friendly
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February 2024 by Roya Ahmadi
The best customer service I've ever experienced at the UPS Store was here. They were very patient and meticulously edited my documents. I'm confident they provide all their services with the same precision and patience.
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January 2024 by andrew sotnikov
This place is good considering the fact that the wait time is 5 - 17 minutes on average so i would go here if i needed to there are closer locations to my house which i would rather go to, but if its in range then go for it im sure you can ill like it.