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“I’ve bought many pairs of boots here. Some Canada West pairs, and most recently Blundstones. Lisa has been very helpful with my purchases. This is a great place to shop for high quality footwear.”
“I had excellent service at this store. The employee working with me was knowledgeable, helpful and accommodating. The owner provided excellent service. I felt well looked after, and I’m very happy with my shoes. I will buy here from now on”
“Thomas was excellent yesterday. He was very knowledgeable and extremely professional. He took his time to explain each shoe and went into great detail of which ones would be best suited for me. Will definitely be back. Thank you Thomas”
10AM - 7PM
9855 Austin Ave Unit 242, Burnaby
Shoe Stores
“It is my third year buying these shoes for my kids from here. Pretty straightforward, no issues. I buy shoes online, and so far I did not have to return anything.”
“Recently visited Skechers and had an exceptional shopping experience, thanks to Harman's expertise and friendliness. She was incredibly knowledgeable about the products and took the time to understand my needs, ultimately helping me find the perfect pair of shoes. The customer service was top-notch, and I left the store extremely satisfied with my purchase. Highly recommend this store and the attentive staff, especially Harman, for anyone in need of great shoes and service."”
“Great store to find a pair of shoes for an affordable price. Usually sales are going on which helps. Lots of selection. The staff is amazing and helpful. I need all the help I can get especially after my gambling sessions. I keep repeating daddy needs a new pair of shoes. Sometimes the gambling forces hear me , sometimes no. At least there is less chicanery at the casino than dealing with the government.”
“Miss Jiya was so patient and super helpful for me and my friend when the store was super busy on a weekend and Victoria weekend sale. Thank you for the wonderful customer service ”
“I have problem feet and they always hurt. SAS work shoes are really the only thing I can wear all day long.
Been shopping this brand for many years.
Today I really wanted to give a shout out to Zora for the excellent customer service they gave me today. I really appreciated it Zora!”
“Mattiee is the best!! I bought new crocs for my daughter and he helped us change the jibbitz over and it was a journey! Thank you so much Mattiee ❤️❤️❤️❤️ He also made sure the size and fit was perfect for her. Great shop”
“My family has been shopping at this wonderful store for years now. Formally for my mom she's bought many shoes here and even comes down from Cranbrook. I recently came in to purchase some lovely Mary Jane style shoes as my feet have been swelling and I needed more support and they are cute and comfortable. They have an excellent selection of various Styles and their staff are helpful and lovely”
“Fair pricing for shoes, if you could find your ideal shoes there, you shouldn't miss it. (Me not too trust online shopping without a physical shops, especially for refund and exchnage, you know what i mean). ?”
“Good deals here but they were very short staffed. Only one employee in the entire store and she said she couldn't leave the front desk for that reason so we had nobody to help us find shoes”
“Got sandals and shoes for my mom here - she has a challenging size and foot pain but the finn comfort sandals are great and the shoes were a good fit and good deal. Lots of sizing options for someone in the wmns 10.5-11 range which is hard to find”
“Elena and the other associates helped me find a shoe that fit me well. They are super busy but at least they are nice to customers. I appreciate all the hard working employees who work at this location.”
“On March 23rd at 1:45 PM, I called the shoe company to inquire about the availability of shoes in a wide size. The staff member who answered the phone was extremely helpful. She went to the hall area to check the shoes in detail and even offered to hold them for me until tomorrow. I had previously called other locations, but this one and the staff member who assisted me stood out as the most helpful and genuine.”
10AM - 9PM
4820 Kingsway, Burnaby
Shoe Stores
“I had an outstanding experience at the Steve Madden store in Metrotown, thanks to Gabe. He was incredibly helpful and made everything so easy. I ended up leaving with five different pairs of shoes and even came back twice in the same day! Gabe's customer service is top-notch, and I highly recommend visiting this store for a great shopping experience. Thank you, Gabe!”
9AM - 9PM
10191 152 St, Surrey
Shoe Stores
“I visited the store at the time of store closing and the cashier Neha was so helpful and sweet!! She guided with me the rewards card that was I not aware of at all. She informed me about the benefits. Had a great visit at the store will visit again for sure”
10AM - 7PM
10355 152 St, Surrey
Shoe Stores
“Sorry I didn’t get their names, but Friday the 15th, December 2023, the dude with the long hair, and the younger guy with the curly hair were super helpful! I had an issue with a pair of shoes I purchased the week before and they went out of their way to make it right for me. Definitely coming back for more gear!”
“My shopping experience at Suzy Shier was absolutely fantastic. Sana, one of the staff members, was incredibly kind and patient. She helped me with my purchase and gave me great advice on choosing the right clothes. I really appreciate her assistance, and I'm so grateful to Suzy Shier for having such wonderful employees!”
“This comment is directed at one of your shoppers in the review section who assumed the lack of customer service at the check out had something to do with her skin colour. If you had read all of the reviews you would have noted that most shoppers complained about the customer service and did not mention their skin colour. I also read some other reviews of yours at various locations where this seems to be a theme of yours. Not only do you assume people are singling you out for your skin colour but you yourself make racial slurs constantly about people with white skin. I also noted you called a person you were complaining about a "ginger.". Are you aware that many redheaded people do not appreciate the term? You need to stop spreading your racism in this country by singling out white people or "gingers" as you put it with assumptions that they are singling you out. This is how racism and hatred begins and Canadians do not need this. Grow up.”
“The store has more verities than its website showed, so check it out in person. You might find a surprise. My husband found coupons on RFD (readflagdeal), which always worked and helped us save a couple of dollars.”
“Erin gave us great service! She was super knowledgeable and friendly, which made us feel really comfortable shopping at Dancebox for the first time. I found the perfect ballet shoes and practice outfit for a beginner, and Erin was so patient, helping me try different sizes until we found the right fit. I’m sure I’ll be coming back again!”
“I’ve been in here and been happy with the customer service before, but last evening the sales team went above and beyond to make my shopping experience better. Not only did they pull items they thought I would like, they helped me entertain my wild toddler, and were incredibly helpful and kind. Dynamite is the first place I look to shop when I’m looking for decent quality and priced items, and great service. Thanks again team!”
10AM - 7PM
10355 152 St, Surrey
Shoe Stores
“DON’T COME HERE TO RETURN YOUR ONLINE BOUGHT CROCS ORDER I REPEAT, DON’T COME FOR THAT (Apparently they’re not accepting the returns here and crocs should really not mention this place in their website).. Otherwise a decent family business with good shoes
collection.”
“What I really like about this outlet is the outstanding customer service. This 5-star review is specifically for Asia and Whitney for their exceptional attention to detail and professionalism. They went above and beyond to ensure my experience was smooth and enjoyable. From the moment I walked in, I felt welcomed and valued as a customer. Both Asia and Whitney were not only friendly but also incredibly knowledgeable, answering all my questions with patience. Their commitment to customer satisfaction truly sets this place apart. Highly recommend!””
“A very interesting store and expensive but because it was black Friday there was some really great deals that one of my international students enjoyed shopping there.”
10AM - 9PM
4700 Kingsway, Burnaby
Shoe Stores
“A worker was kind to come up to us and offer to help, he was really efficient.When we were like, it was nice of a different worker to tell us the line is taking long since one of the computers are down.The lady worker at the cashier seemed uninterested in helping us and seemed like she didn’t want to be there.”
10AM - 9PM
4700 Kingsway, Burnaby
Shoe Stores
“Didn’t buy here because they didn’t have my size, but Valerie or Mallory (not sure of her name), was the most helpful customer associate I’ve encountered in a long time. I encourage anyone stopping by to ask for her assistance.”
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“Mo did a review and scan of my feet after a plantar fasciitis diagnosis. Was extremely helpful and set me up with a combination of comfortable walking shoes and at home recovery sliders.”