“I absolutely love the guys at veller's auto. They're always efficient, respectful and willing to help if they can. Definitely recommend them for your automotive needs.”
“These Gems are amazing to deal with!! I must have gotten a poor batch of tire, two seperate occassions two of the tires were defective. Sitting here now having the second swapped out, all smiles!! Showed up and they parked me and jumped right on it!!! Can get on with my own busy day now, worry free!! Thank you so much KalTire!! 6 Star Customer Service Rating!!”
“I took my car (2008 Honda Fit) after taking it somewhere else (I know, right?) and was blown away by the customer service.
First, it was my first time there, parked in a weird area and than just kinda wandered the bays until I made eye contact with someone and got help. Not awkward at all.
Second, cause I was just s drop in they weren't gonna hoist my car up and let me look with them (I already had a rough idea what needed done anyway).
They gave me a ride home AND picked me up.
I was given a quote by (sorry I forgot your name) who was friendly, gave me a quote on paper, a break down of it, and why. AND than, AND than, this poor man answered every question I could think of (I like my car).
When I brought my car back to be worked on, I asked more questions (all were answered) and I was given a ride back home. I got a phone call roughly when they said I would and picked me up. I know it isn't typical, but my quote was a couple bucks than the bill was.
I am a happy camper all around and will be a return customer.”
“These guys are the go to people if you are having a problem!! So quick to respond and very helpful.
Very understanding of urgency. Highly recommend. Will be calling them if I have any issues while in Port Alberni!”
8AM - 5:30PM
2611 Port Alberni Hwy, Port Alberni“Great Staff . Thanks to Dan , Chelsea and Nikki for your amazing service . Just bought my third car from here and couldn’t be happier . Fast friendly service made the process easy and enjoyable!!”
“I've dealt with Kyle over a few years with several vehicles both mobile and at his shop. He and his staff do a great job. Quality work at an honest price.”
“They provided great service in a timely manner with excellent results. Earning the five star review.
I called them in the morning and they were able to not only finish the service and repairs in the same day after arriving midday, but also able to source and provide the parts needed.
Definitely would recommend and there’s a great taco shop around the corner that is dog friendly on their patio while you’re getting your car fixed.”
“I booked an appointment for my Mercedes SUV. They got it in when it was scheduled, found the issues were quick on the quote and got the repair done before expected. They were very thorough and great at keeping me updated. They have all the latest scan tools and are awesome at figuring out electrical issues. Thank goodness I no longer have to take it to MB dealer in Nanaimo anymore.”
“This guy is the absolute MAN!
I called him on a Saturday morning when no one else was available. Had my whole family out on vacation when my radiator blew up. The part took a few hours to come in, and he ended up working quite late into the evening to ensure we got our car back asap and could continue our trip. Called me at 8pm the same day and said we could come pick it up.
Great service
Fair price
Friendly
Fast and efficient
Would highly recommend using this company.”
“This place came recommended.
I called in for a quote, they gave me the quote and told me to expect a phone call.
The next day I receive a phone call, my tires on in. When I come in, this is what you can expect.
I go in, give them my name (I was slightly confused due to some different signage) and explain my situation.
They give me an estimated wait time and sent my on my way.
Almost to the minute of their estimate they called as I was walking in the door.
The quote was on par with what they told me. I was also informed that my 9 year old tires that had never been taken care of were in bad shape, and fit for recycling.
So, they took my old tires with a smile and a wave.
So far a great experience.”
“Rick absolutely saved me! My only vacation this year on the island and my car breaks down in Port Alberni. I noticed some weird feeling driving it and when I opened the hood I also saw that my radiator was leaking. I thought this was the end of my trip and I'd be limping back to Squamish if even to wait for weeks to get it fixed.
I got recommended to check with Rick's shop and I still think it's (he's) a miracle that he was open to have a look right away (never experienced that before), figured out that I need new spark plugs and connections, plus a new radiator, and THEN chased down the only fitting radiator for my car that was left in Port Alberni AND THEN fixed it ALL within a couple hrs or so. While I was out for a coffee. I mean. Best person on this planet?!?! And even though I didn't really care too much about the cost anymore being so lucky getting it fixed right away, he charged me a super fair price, probably way cheaper than anyone in Squamish would have with weeks of waiting. I said that I know that this is generally totally not how things go, but he just said "no problem, you would have been pretty stuck here..." Just a really nice honest person. Thanks SO MUCH again!
Oh and: all this happened on a Friday, he stayed late I assume to get me back on the road. Even made my campspot reso that night :) Absolute miracle ?
Just on my way back to Squamish after an amazing vacation and still so grateful, would have not happened without him.”
“Traveling thru and stopped in to get a code read, the 3 other shops I went to before finding this one were just too busy to spend 3 minutes and read the engine code for me. Really appreciated he took the time to help me out so I knew what my check engine light was trying to tell me. He only wanted 20.00 for it, I gave him 40.00 as was so thrilled with the attitude and service.”
“Excellent service and great price! Very honest about what needed to be fixed and what could wait and even got me a free repair through a recall notice at my dealership I didn't know I had on my brake hoses!Services: Steering & suspension repair”
“Amazing service. I was passing through town and one of my rad hoses blew. Tar fit me in and put on a new hose for me without any issues. Very honest and good people.”
“5 stars more than deserved for knowledge and efficiency. You guys saved our weekend, our trip, and our poor vehicle at 430pm on a Friday. We appreciate your work and knowledge (and tips for hiking spots) more than we can explain. Thank you!”