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9:30AM - 5PM
19800 Lougheed Hwy. Unit 320, Pitt Meadows
Banks
“My brother and I walked into this location regarding some estate affairs. We arrived without an appointment under the impression it was unlikely we would be able to have our banking needs completely met during a walk-in experience. However, much to our surprise (and delight), our representative Hilda handled our issues without a hassle. We just wanted to commend Hilda on her competence and friendliness and for making the experience much easier than it might have otherwise been. Thank you!”
9:30AM - 4:30PM
2929 Barnet Hwy #2842, Coquitlam
Banks
“They handled the process very kindly and quickly, and explained the product introduction in detail so that I could understand it well, so I signed up for several products.”
“Great service and rates! Friendly staff, quick and efficient. They matched up the rates for me which saved me a lot of time and money.
Highly recommended ??”
10AM - 5PM
2020 Oxford Connector #111, Port Coquitlam
Banks
“I had an outstanding experience at this bank. When I went there the bank teller, Parastesh Afzali, was extremely professional and courteous, She provided me all the information which i asked for and ensured everything was perfectly in order. This visit reinforced my trust in this bank's exceptional service and reliability. I wholeheartedly recommend this bank for its professionalism and trustworthiness.”
“Sabrina was wonderful! Had set up an account and things were not done correctly by another branch. She was very patient and got everything fixed for me. Thank you for the great service!”
“I live in Richmond but came across this branch while shopping nearby. So I came in to pay some bills. While setting everything up for me, the front desk staff Soroush took a quick look at my profile and discovered I didn’t have the right proper plan yet. He helped me upgrade it so that now I don’t need to pay extra transaction fee every month anymore. He also followed up with some better options regarding the large balance in my chequing account so that I could earn higher interest rate now. Most importantly he patiently taught me how to use mobile app to pay bills and deposit cheques so that I don’t have to worry about coming to the branch every time for such small things and save so much time and trouble for me. I am glad that I came across this branch and the responsible staff Soroush and I am so grateful to see my BMO asset is now taken good care of!”
“This branch is a more neighborhood branch with fewer tellers so do expect some lineups and delay. I usually go when they first open at 9am so the wait time is usually minimal.
Visited this branch a few month back because I missed the deadline for a form to be sent back to TD. Julie Rasheed, the manager, not only did she answered my question professionally, but also offered to send the document via internal mail so it would be get there quickly. Her demeanor & positive vibes truly brighten up my morning.
I often enjoy the convenience of online banking and rarely step in a physical branch, so I truly appreciated her help in my time of need.”
9:30AM - 5PM
20193 64 Ave, Langley
Banks
“I have been a member since 1991 when Envision Financial was Delta Credit Union. I’ve seen many faces over the years. My recent experience with Rahat Dhaliwal was extremely helpful. We sat for 2 hours and she explained in detail all the questions and concerns I had. Amazing experiments and customer service. 10/10”
9:30AM - 5PM
17559 56 Ave, Surrey
Banks
“The service at this branch was very warm and empathetic. They went and above to accommodate my request, even though it was not a very common banking request. The manager was especially kind and definitely serves with a customer first attitude. I am very pleasantly surprised by the quality of service from BMO and would be happy to do more business with them in future.”
9AM - 6PM
2755 Lougheed Hwy. #11, Port Coquitlam
Banks
“Stella is very kind and helpful since she supported me in making an explanation to an officer about my financial issue. She also guided me step by step to handle the situation. I really appreciate her work.”
“I was unsure where to post this but my review is for Lindsay Wark who is a tri-cities Mobile Mortgage Specialist. She was efficient, easy to work with and worked hard to make our first mortgage process as seamless as these things can be! I would highly recommend her. Thank you, Lindsay!”
“I recently had the pleasure of working with Abby Lee as my mutual funds representative, and I couldn't be more impressed. Abby's expertise and professionalism were evident from our first meeting. She took the time to understand my financial goals and provided clear, actionable advice tailored to my needs. Her prompt responses and thorough explanations made the investment process smooth and reassuring. I highly recommend Abby for anyone seeking knowledgeable and dedicated financial guidance.”
9:30AM - 5PM
871 Village Dr, Port Coquitlam
Banks
“Beverly is really professional and nice to talk to. I was running late by 25mins for my appointment today and she told me don't worry about it, and proceed directly to the work. She quickly understand my request and helped me sort it out. Thank you Beverly, you made my day.”
“Really happy with the service I got Gloria was excellent in helping me open up an account. She was really patient and answered all my questions respectfully and clearly”
“Had to go to the bank today, don't do that often these days. I had an issue with access to view my line of credit on my web banking, on my mobile ap. I was helped by Puneet. He was thoughtful, kind, and listened to my whole story without interruption. He has great insight to think about my situation and offer help based on my circumstances. He was always calm, and took everything in. I asked a lot of questions and he set my expectations well by saying first he would do x, then deal with the other stuff. He linked my line of credit to my card, to show on my ap, and reminded me twice to expect a delay before I would see it. And then proceeded to look into my other questions.Then he gave me a business card and wrote down the branches direct line!Thank you BMO, and Puneet, GREAT experience.That's customer service!Cheers,Brian”
9:30AM - 5PM
8888 152a St #180, Surrey
Banks
“Recently I had an appointment with Prabhjot K Saini, She is the most helpful advisor I have ever met in my appointments with scotiabank. She helped me go through every details of TFSA as well as other investing options and answers any question I have, provides proper guidance. Overall she is very respectful, kind and helpful person.”
9:30AM - 5PM
10470 152 St, Surrey
Banks
“Today I had the pleasure of meeting Elizabeth Marulanda Serna who assisted me with some errands that needed to be done at the bank. I have to say it’s always refreshing to encounter someone who goes the extra mile to provide excellent service and genuinely help customers. Her ability to identify areas for me to save money really shows her dedication and expertise. I had such a positive interaction—definitely a testament to her professionalism!”
9:30AM - 5PM
3000 Lincoln Ave, Coquitlam
Banks
“I am very pleased with my experience investing my pensions with Adrian and thankful to Justin for putting together the mortgage that helped secure another rental. I appreciate that there is usually someone to greet me at the door and help avoid waiting in line if possible.”
9:30AM - 5PM
16033 108 Ave Unit 201, Surrey
Banks
“Following my father’s funeral, I was overwhelmed and unsure of what to do when I visited the bank. The advisor, Holly Park was incredibly professional, compassionate, and provided invaluable support. Her genuine care felt like a gift from my father, and I am truly grateful for her assistance during such a difficult time. Thanks million from deep down of my heart...”
“Jason was an excellent help, and a quick and timely solution for a line of credit approval. He went above and beyond during our phone appt and everything is set up perfectly for our new car and it is thanks to his problemsolving that got us there. Keep up the good work Jason!”
9:30AM - 5PM
2991 Lougheed Hwy. #20, Coquitlam
Banks
“Exceptional Experience with Fariba at Vancity
Fariba at Vancity exceeded all my expectations with her remarkable service. Her professionalism, combined with a personal touch, made my banking experience both smooth and enjoyable. Fariba's extensive knowledge and willingness to go the extra mile ensured that all my questions were answered thoroughly, and she tailored her advice to perfectly fit my needs. What truly stood out was her ability to make me feel valued as a customer—her patience, dedication, and attention to detail were second to none. If you're looking for someone who genuinely cares about your financial success and delivers exceptional service, I highly recommend Fariba. She is a true asset to the Vancity team.”
9:30AM - 5PM
20045 Langley Bypass, Langley
Banks
“I've banked with HSBC for years and they have treated me well. I read a one star review from someone that isn't even a customer and they're complaining that they get mail from this bank. You cannot blame a business for having a wrong address that the customer hasn't updated.”
“I switched to TD bank in 2015 because the customer service was horrible at Vancity Bank. It was the best switch ever!The tellers at both TD bank locations in Maple Ridge have always been so wonderful and non judgemental. I am always greeted with a friendly smile and helpful staff every time I come in!Thank you , for making my banking experience a positive one ☺️”
9:30AM - 5PM
15988 Fraser Hwy, Surrey
Banks
“Had the pleasure of working with Naz today. I was translating for my mother and Naz provided impeccable customer service while being patient throughout the interaction. She provided solutions to all our questions. I work with customers also on a daily basis so I wanted to take the time to recognize amazing service when its due.”
9:30AM - 5PM
2564 Shaughnessy St #102, Port Coquitlam
Banks
“I want to take a moment to thank you Kevin. I was looking for a credit card last week, Kevin did a great job to explain the difference of each products and recommend me the proper cards based on my needs. Also, he gave me warmly welcome when I arrived branch, he did really job on customer services as well!”
“I had an appointment to open up an account wirh Akrambir kaur, she is well knowable and polite in her job. I would highly recommend her whoever needs guidance to open up bank accounts.”
9:30AM - 5PM
1410 Parkway Boulevard, East, Coquitlam
Banks
“Philip Murgun is a very professional, knowledgeable and personable advisor who clearly cares about his clients. He’s been very helpful with all my family’s questions and goes above and beyond to help! Thank you very much!”
“I’ve been with TD since I was 15yrs old and I’ve never ever had an issue..this branch location is my go to because the line moves fast,the staff are very friendly and helpful..I’ve watched staff deal with customers who are so rude and cranky at them and honestly it’s so frustrating to watch what they go through by other customers..the manager is always soo friendly with any concerns and help anyone who needs it..the bank needs a sign at the door for all the ignorant people who just wanna jump down others throat for every reason,the sign should say “if you can’t remain calm or in a bad mood try coming in at a different time”..”
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“I want to give a huge shout out to Mike Pratt at the Meadow town Centre. We are fairly new clients after 30 plus years at Scotia McLeod I have never felt so looked after and secure in my investments. Mike called us three times during the last few weeks of such market volatility to calm us but more importantly had us move products to make the best of a very bad situation and to take advantage of all opportunities to regain Any losses. I can’t say enough about how comforted and looked after we feel. Thank you Mike Debbie & John Merrittt”