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9AM - 5PM
1458 Industrial Way, Parksville
Auto Parts
“Hands down the best Ford Dealership Service Department. The team were able to diagnose and repair a squeak that has plagued us since we first purchased our car in 2019. No other dealership that we've taken the car to for service was able to identify this issue. We are so grateful to the team at Family Ford! Friendly, knowledgable and very professional. We will definitely be back for all our future repairs and regular servicing.”
“I was rear ended with severe damage to my new Audi. It only had 4,500 kms on it and I was concerned about having it repaired correctly. I am knowledgeable about collision repairs and Darryl and his specialist did a seamless repair that looked exactly as it came from the factory. It has been three years since the repair without a single incident. I wouldn’t go anywhere else.”
“If I could, I’d give more than 5 stars!! Such kind, friendly service, installed new headlights AND ONLY CHARGED ME FOR THE PARTS!! No charge for the labour!!! And THEN, gave my car a free wash, too! ??? Thank you ?”
“Boyd really exceeded all my expectations! After my car was vandalized they were the only shop who could take me in that week for an estimate and even though there was a wait to have my car finished they even brought my car in quickly to make the door functional while I waited for the cosmetic portion to be completed. They were so kind about our entire situation and even personally drove me home after I dropped off my car for repairs! They really gave exceptional service all around and all of the staff were so friendly.”
“Decent place to be when you need a quick stop.
Snacks, Sandwiches, Milk, Coffee- the works.
Its got a bakery spitting distance away too, so that's pretty nice, get a coffee and a loaf on the go.
Free Air, & Helpful Staff from what I've seen,
One of the bigger guys even stopped me before i pumped gas once so they could LOWER the price before i pumped! That was pretty amazing!.”
Auto Parts
Auto Parts
Auto Parts
Auto Parts
Auto Parts
“Our experience with the Arbutus team was the best we have ever had buying an RV. They went out of their way to help make our trade-in a painless endeavor. A big thank you to Karen, Tracey and Francois for making that happen. Highly recommend!”