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“I dealt with Michel today at the Telus store in Capilano Mall. It was one of the most pleasant interactions I have ever had with sales personnel. I highly recommend this store just based on his service. ?”
“Excellent service provided by Yoshua when signing up for a new phone plan. He clearly explained all of my options with no pressure, then suggested the best plan for me given my specific needs. I am very satisfied with my new plan and highly recommend both Yoshua and his coworkers. They were also extremely knowledgeable, approachable and helpful.”
“I recently purchased an iPhone 16 from the Fido store in New West, and I had a fantastic experience thanks to Gagandeep Singh. He was incredibly helpful and knowledgeable, making the entire process smooth and enjoyable. Gagandeep took the time to answer all my questions and ensured I found the perfect device for my needs. The store had a friendly and welcoming atmosphere, which made me feel comfortable throughout my visit. I highly recommend checking out the Fido store in New West, especially if you get to work with Gagandeep”
“I've been using Lightspeed for around 5 years now and have been very pleased with their service. Rarely any issues compared to the big name competitors I've used in the past. Very short waits when you do have to call in and customer service is hands down the best compared to any other service provider. They get things right and do it quickly while offering low rates and quality speeds in my opinion.
Highly recommend lightspeed”
“Had a great experience with the Telus representative at Open Connection on Lonsdale. She was very knowledgeable, worked very quickly and gave us recommendations. I will definitely go back for my next iPhone purchase and accessories. Thank you!”
“Great service from Saeeda and Samame! They were very attentive and insightful when trying to solve the problem with my phone.
For context, I was having trouble transferring my old phone number to my new phone. I had visited the kiosk two times prior to fix the problem but it was not made clear how to fix this issue after these visits. Luckily, today, Saeeda and Samame were super helpful and successfully transferred my number!”
“I just want to say thank you to Hasan for his amazing support in customer service. He helped us a lot and went above and beyond to make sure everything was handled smoothly. He is truly a great employee and we really appreciate his hard work and professionalism.”
“We had a great experience with Harry at Telus at Metro! He was knowledgeable, patient, and genuinely focused on finding the best option for our needs. Everything was clearly explained, stress-free, and never felt rushed. Thanks Harry, you’re the best!”
“I recently had the pleasure of using Mili Express's delivery service, and I must say, I am thoroughly impressed! From start to finish, they exceeded my expectations with their exceptional attention to detail, lightning-fast delivery, and their considerable approach towards customer satisfaction.First and foremost, the attention to detail displayed by Mili Express is truly commendable. They ensured that every aspect of my delivery was handled with care and precision. The package was securely wrapped, protecting its contents from any potential damage during transit. I was particularly impressed by how they took the time to label the package accurately, guaranteeing that it reached the intended recipient without any confusion.Secondly, the speed of their delivery was outstanding. Mili Express wasted no time in getting my package on its way. It arrived at my doorstep much sooner than I anticipated, allowing me to enjoy my purchase without any unnecessary delay. Their efficiency is unmatched, and it's evident that they value their customers' time.Lastly, I was incredibly pleased with the level of consideration Mili Express demonstrated throughout the entire delivery process. They clearly understand the importance of customer satisfaction. Their delivery personnel were polite, professional, and respectful. They even went the extra mile to ensure that I received my package at a convenient time for me, accommodating my busy schedule effortlessly.Mili Express has set a high standard for delivery services. Their attention to detail, fast delivery, and remarkable customer care make them a standout choice. I wholeheartedly recommend Mili Express to anyone in need of a reliable and efficient delivery service.In conclusion, Mili Express has proven to be an outstanding delivery service provider. Their attention to detail, fast delivery, and considerable approach make them the epitome of excellence. I am beyond satisfied with their service and will undoubtedly choose them for all my future delivery needs. Thank you, Mi”
10:30AM - 6:30PM
4500 Kingsway Unit 1316, Burnaby
Internet Service Providers
“I had a very good experience when I went to this store to purchase a new phone and connect mobile services. The staff who assisted me were Nicole and Cher. Nicole went above and beyond to review my old phone contract to ensure that I would not be "dinged" with penalties if I disconnected and went with Telus. They demonstrated that they want the business but also took the time to make sure that things will work smoothly for me. Kudos!”
“I've been here 2 times. I had the best service ever. David J. helped me the second time, friendly efficient, gave me all the details. I loved it! I wish other service providers were at least half as good as they are.”
“As a long term Bell Mobility subscriber, due to their incompetence we were looking for a different cell provider, enter Telus. The service rep that helped us was Anish, he was fantastic. He resolved all of our issues in moving from Bell to Telus. The service that Anish provided was incredible, I actually told him to walk up the street to Bell and give them customer service training. Well done Anish!”
“Exceptional customer service in person at Pacific Centre. Thank you, Daniel! Visited to return a cable box, and he helped significantly improve several aspects of my home TV and internet package. Very pleasant and helpful.”
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“Best service I’ve ever had from a phone outlet. We upgraded 2 phones this week, and the staff were fantastic. Kirat and Yatim navigated us through the process effortlessly and with great skill. Very pleased with the experience.”