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May 2024 by Paul M
Gym does not allow access to showers 24/7. Showers available only when and if staff are on-site.
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April 2024 by T NS
Very big and clean gym for good price ? Has all your basic equipment but I really wish they had a Stairmaster
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April 2024 by Shane Lighting Effects
Excellent
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February 2024 by Andy Szeto
If I could give this gym negative stars I would. Worst gym experience ever. Stay away from this location.
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February 2024 by Sam Trendy J
The machines when they break take way too long to get fixed, the stair master has been broken since early December. Also I really wish there was a water fill up machine because the washrooms are pretty gross. On the plus side the variety of equipment is not bad
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February 2024 by Martin Pedrosa
The gym was so nice and clean :). I come at the gym at night and the guy on the front desk takes my breath away. Please give him a raise and send me his number <3 ~~~~ :3 xoxoxoxoxoo
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December 2023 by Kasra Roghanian
Honestly for the price you pay its really good the only problem here is drinking water that you have to fill up your bottle in the washroom
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December 2023 by Peter Tooke
I’ve been to a lot of gyms in the past years. This gym, hands down is the dirtiest gym I’ve trained in. Very poorly managed in my opinion.
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November 2023 by Amin Rahimi
It's clean and the temperature is good and variety of machines are available, usually you can't find any staff though! And when the cleaning tissues are finished no one will restock them for a long time
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November 2023 by Ana Claudia Magallanes Vera
The showers supposed to be open at 7 am. But I never really saw it open it, that really annoyed me because i need to go to work after gym. But apparently there are no staff until 8 am.
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November 2023 by Shahrzad A.
Horrible and useless customer service. I moved provinces and tried cancelling my account multiple times, dealing with multiple managers including Sean, Amandeep, and Josielle, and it honestly and unfortunately has come to the point where it is not worth my time to argue with power hungry people that just want their pay cheque at the end of the day but don't actually care about the job and other people. I paid months of extra membership fees trying to cancel my membership with the response from Fit4Less that they "couldn't find my account" and when I tried to get a refund for the time I lost, it ended with them ignoring my emails and no response.
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October 2023 by hossein etessam
This place lacks the fundamental features of a gym. The staff is always in their rooms, and no one attends to gym-related matters. Contrary to their advertised claims, I can't bring a guest with me using my membership card, and they insist that guests must come separately to the gym! ?Most of the treadmills are broken, and it's evident that routine maintenance isn't done. The handles of the cross-over machine are broken and unusable, or some of them are missing altogether.The bathrooms and toilets remain closed for an extended period for cleaning, but afterward, they are extremely dirty and nauseating. For several consecutive days, there was no soap and paper towels in the restroom!I'm truly sorry to say that, apart from a few individuals who come to exercise, most people at this gym are there to pass the time and check their phones. I observed a person occupying a workout machine for half an hour without reason, not allowing me to perform my own routine, claiming that they still had "4 sets of exercises left!" while sitting idly and looking at their phone.The management of this gym is weak and ineffective, transforming the appearance of this place into that of a failing business.
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October 2023 by Ehsan Shirkhani
I hope Fit4less managers or owners read these reviews. I have been coming here for three years now and unfortunately the only positive point I’ve found about it is the low price which has convinced me that low price is not always a positive point. I hope management monitor the quality of services and the enforcement of rules and standards at the gym, because staff don’t. There’s always people who drop the weights and maluse the equipment and when you let the staff know their first response to find a way to avoid the conflict and at most press the alarm. There’s been many times I have let the staff know that some users are using the equipment at the cost of others but they’d prefer to hide in their room and not take any action. Gym staff are not present at desk most of the times and they seem so reluctant in doing their job.To provide a good experience for every user, staff and management should revisit the gym standards and rules and enforce them better. Everyone pays and expects reasonable service.
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October 2023 by Kasra Izadifar
UPDATE, it’s been another month or so,Still not working. This is what happens when you hire children to run a commercial gym.They advise you to reach out to their social media, google is a form of social media, many people express their concerns here and you relay them to another social media platform? Inept.previous post about 1-2 months ago:Fix your machines, especially your weight scale, it’s been off for 2 months and counting.
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September 2023 by Ebrahim Shayei
It has all the machines and weights that I need and the fact that it is open 24 hours gives a lot of flexibility .
