Craftsman Collision has been a trusted name in auto body repairs since 1977, serving BC drivers with a reputation for quality and excellent customer service. As the largest family-owned and operated auto body repair chain in Canada, it offers services including auto body repairs, auto glass repair and replacement, and a lifetime warranty on work. The team is known for their friendly, professional approach and their ability to handle complex situations with care and dedication. Many customers praise the staff, especially managers like Dave and Patrick, for going above and beyond to ensure satisfaction. For example, one customer appreciated how Dave and his team quickly helped with a complicated vehicle transfer, offering courtesy cars and assistance that made the process smooth. Others have expressed appreciation for the detailed, immaculate repairs, even when delays occurred due to sourcing parts. The staff’s friendly attitude, accommodating leadership, and quality craftsmanship consistently earn high recommendations. Overall, Craftsman Collision combines years of experience with a focus on customer needs, providing reliable, friendly, and professional auto repair services. Their commitment to quality and customer care has made them a preferred choice for many BC drivers over the decades.
Their work is excellent. Their prices are high, but they do a good job. Mr. Dave has very good management, and Ms. Atefeh is very helpful to customers and fellow countrymen. I just wish ICBC would provide some support so these guys could provide better service to their customers.
January 2025
Excellent service. Something was forgotten when getting fixed. They made it a priority to solve and didn’t charge me extra. Lots of places charge extra for their own mistakes. Dave and team have integrity and offer excellent customer service.
October 2024
my 2023 mitsubishi eclipse cross was taken there after it fell victim to a hit-and-run over the BC day long weekend. They did such a wonderful job on it. Thanks Dave, Patrick and team you guys are AMAZING