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October 2024 by Nasim Amini
I wasn’t even a customer, but my interaction with a middle-aged man working at the store was very unpleasant. He was unfriendly and his attitude was rude and made me feel very uncomfortable. If this is how they treat people, I can’t imagine how they treat their actual customers.
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October 2024 by Amin Amini
Extremely rude!
The owner started insulting us and call us names because we were standing on the sidewalk!
You should not own a business if you can’t deal with people.
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February 2024 by Daryl Warren
Terrible place. Came in a few years ago to get engraving on my medical bracelet. New owner...a horrible, rude person. Bishops were the best..Too bad they sold to this idiot. He did the engraving crooked and made a spelling mistake. He proceeded to yell and swear at me in front of customers. May I suggest 'Romance ' in Lynn Valley Mall. They are cheaper, polite and kind.
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November 2023 by Vivean Ready
It's always a pleasure to visit Bishop Jewellers. Great selection and service. Hovig makes beautiful custom pieces!
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September 2023 by Will “Willa” A
Hovig’s work is exceptional. He has done several pieces for me over the years. I’m thrilled with the new engagement ring setting he made and I can trust him to source the best gems. Thank you Karen for your expert service!
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June 2023 by Janice Wright
I wish I had read these reviews prior to stopping in for a minor repair to a sentimental necklace left to my son by his late papa. Born and raised in north van and with parents running a long standing lonsdale business of their own, I relied on their years in service to be good. My mistake. True, I did get the quote of $100 before leaving it there. When picking up expecting a hearty lobster claw or something significant to warrant the price to further beef up this vulnerable but irreplaceable chain - I questioned it? Another mistake as I was berated, scolded and embarrassed in front of other customers. Worst customer experience of my life. Can’t be original owners or family run biz anymore.
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November 2022 by Talin
I got an amazing service! I highly recommend! you can tell they have years of experience, plus they have a real goldsmith on site.
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November 2022 by Jonathan Gagné
Good service and knowledge. Quality items and experienced goldsmith on site. I recommend to anyone who is looking for amazing quality!
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November 2022 by Zacksbeenfound
I really like how friendly everyone is and how great the prices are, and how durable there products are. I will totally be going there again for any jewelry
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November 2022 by David Armitage
Very friendly and knowledgeable staff. They took their time and even agreed to do the work during the busy holiday season.
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November 2022 by Christopher Nowell
The staff was very helpful and store was clean as well as welcoming
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August 2022 by Lance Çhalifoux
Terrible service!Was promised a ring sized and ready for pick. Dropped off ring two weeks ago and was promised it would be ready for pick up today.After they finally Found My Ring…they told me it had NOT BEEN WORKED ON YET !!THE OWNER DID NOT CARE AT ALL !!Do not use these guys .
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April 2022 by Constantine
Did not get the timely service I expected for a aray of reason's but they kept my trust. Thoughful communication and good customer service won my trust. Nice to have a local north shore full service jeweler.
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March 2022 by Jordan Cue
Would give 0 stars if I could. Bought a $500 necklace and $100 bracelet for my girlfriend and had to bring the bracelet back for repairs three times in the first two weeks. Once because they didn't do a repair that I had noted when I brought it in (just a simple clasp tightening), and when I asked if it could be expedited so I didn't need to come back another day the owner Hovig (complete chucklehead) had the audacity to blame me for him forgetting to fix it. The saleswoman at the counter (who is an angel to be fair) admitted i had noted the issue prior. Hovig was obnoxiously rude & a complete embarrassment of a business owner. Probably got ripped off on the necklace after reading the reviews about this place on here lol. I would never recommend this place to anyone.
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February 2022 by Ly Ricks
Worst Retail experience of my life. Bought a simple necklace for my wife only to find she had an almost identical necklace already at home. As money was tight at the time we mutually decided to return it to fix the car, Too bad this place has a STRICT no return policy! Believing the quantity of gold would maintain value brought to my attention the mark up at this place is 400%. Paid $500, traded necklace in for $100 literally days after purchase.
