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March 2024 by Elaina Wotten
I used this storage facility for 5ish years and my experience was good. Better pricing than others. My unit remained dry and the security is very good. Only encountered 2 hiccups when the elevator and door near my unit was unaccessible, would've appreciated a "heads-up" email as navigating another route through the building was a little frustrating. At the end of the day, would rent there again.
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March 2024 by Denis Lapierre
Clean, easy access. Great service
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March 2024 by Lauri Frausell
The location is perfect and facilities were always impeccably clean. The staff were so very helpful from start to finish. Will use this space again.
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February 2024 by Stewart Sheppard
We were very happy with the facilities and service we received during our time Advanced Self Storage. If we require storage facilities in the future we will be back. Thank you.
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February 2024 by carly reinbolt
Look elsewhere if you are in need of storage.We were away for a month and they needed access to our locker. They were relocating units due to a storm. We were told they’d have professional movers to relocate us to another unit and thought we were in good hands. Once we were back from our trip.. it’s offensive that anyone could treat our stuff how they did. Not only did they break my mountain bike, but everything looked to have been thrown in a dangerous pile in the back.. unable to grab something without everything falling on top of you. Not to mention they put our shelving up against the entrance door, and we were unable to physically get into the locker!!The worst part is, when the issue was brought up to management, they did absolutely nothing, and didn’t have a care in the world. He is greedy, rude, condescending and entitled. They are lucky we didn’t get hurt when trying to reorganize the mess they created.
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January 2024 by Madeline Alfreds
Helpful, well priced, convenient and good hours. They are very accommodating and will go out of their way to make your experience better whenever you interact with the employees. Good security, great location, clean and rodent free lockers! They really take care of this place and it shows. Very happy with this company. I have been a long time client of theirs and have never had a bad experience!
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January 2024 by Anastasia Koniuk
Rented a unit recently here, place is clean, secure. Good location, reasonable price. Great customer service, the girl in the office was really nice, I believe her name was Maria. Would definitely recommend.
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January 2024 by Jordan
In an industry filled with "facility fees, carbon offsets, and mandatory overpriced insurance" Advanced Self Storage keeps things simple with their pricing- monthly rental fee + GST. The staff here were very helpful on the phone and when I came in to sign my documents they were knowledgeable and efficient! I called around to many storage facilities in North Van & Burnaby- Advanced was the best in both service and pricing transparency!They won my business :)
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November 2023 by Amber Poulton
Very clean facility, with easy access to storage locker at anytime
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November 2023 by Ginalyn Mendoza
The staff who helped us go through with taking a storage was helpful. Sadly, I forgot his name (was it Rocky?) He explained everything to us and I give him a 5 star rating for his great service. Facilities in the storage are good, too. Will recommend to friends.
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November 2023 by Sitva Atzmon
Clean tidy supervised, but the most important and fantastic customer service!Roque is personable kind and makes things real easy
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September 2023 by Mark Devereux
We had a storage unit here for 18 years and had a really good experience. The place is clean, tidy and secure. Highly recommended.
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September 2023 by Mary Konkin
Have rented space twice now, both experiences quick & easy. This is a very convenient location. Spaces are like new & clean. All good!
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August 2023 by Oguz Erel
Awesome customer service! Shubham is a very professional and helpful person. He did excellent job. Absolutely recommended.
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June 2023 by andy keate
3rd Time using this facility and have been Completely Satisfied every timeEasy Moves In & OutIf I’ve ever needed anything else, Shubham, Jashati & Roque we’re always Very Friendly & Helpful
