10:30AM - 7:30PM
800 Carnarvon St #215, New Westminster“I had a very satisfactory experience and great service in the New Westminster Station Freedom store. In addition to going very patiently over the available options and promotions on the initial purchase, Ikenna helped me set-up emails on my new cellphone after Shaw technical support failed me. This is something the Freedom staff are not required to do. I would not hesitate to return in the future if I require any other purchase.”
“I have iPhone. My screen was cracked very bedly. I went cellrox discuss with Mohammad he looks my phone and repair it within 5 minutes. Amazing service. I’ll recommend Mohammad. He will give you his best. Thanks”
“Great job done by Assistant Store ManagerAmol, and Sam did the great job by fixing the phone in less than 1 hr. I would definitely recommend to come to fix any problems with your device. Top notch customer service.”
“Get service and best deals ..we went to 2 other cell phone stores and the deals weren't as good and service was shady..
Khalid the manager was great with getting the best deals on 2 new phones”
“Had a great experience with the Telus representative at Open Connection on Lonsdale. She was very knowledgeable, worked very quickly and gave us recommendations. I will definitely go back for my next iPhone purchase and accessories. Thank you!”
“Mehak has served us for several years and has been excellent at helping us understand exactly what we are getting, and is very knowledgeable with the products. Along with being really quick, We would highly recommend her services”
“In an era where customer service oftenfeels rushed or impersonal, it's refreshing to encounter someone who truly valuescustomer satisfaction and embodies thequalities of an outstanding sales associate. I wholeheartedly recommend “GURPREET SINGH” to anyone looking to make informed decisions about their mobile services. Their professionalism, knowledge, and exceptional customer service skills have earned them my utmost respect and gratitude. Their recommendations were tailored to my usage patterns, highlighting the benefits without pressuring me into unnecessary extras. The process of selecting a plan and activating my new SIM card was seamless, thanks to their meticulous attention to detail and proficiency. Beyond the technical aspects, the sales associate's empathy and willingness to go the extra mile made the entire experience enjoyable. I left the store not only satisfied with my purchase but also with the level of care and respect I received.”
10AM - 6PM
4501 North Rd #217, Burnaby“We got here and had difficulty trying to secure a plan but they were friendly and patient throughout our whole time with them. A wonderful team of people to communicate with.”
“I was having a hard time trying to find deals to upgrade my three phones for the family. Abdallah was patient and extremely helpful. He explained to me so clearly how much the phones and plans would cost. He even wrote it down on the contract for me which is so much easier to understand. I'm so happy the hunt for new phones is over. Thank you T Booth staff for your excellent service especially Abdallah for your hard work and going above and beyond for me and my family!!!”
“Went there because of the 5star reviews and can only confirm this outstanding rating.
Adel is amazing, he is very professional and offers excellent service for a reasonable price (for me it was over 50% less than what Apple would have charged for a back screen repair).
This was for the highest quality item in his product range (Apple grade quality). There are even lower price options available that he thoroughly and diligently explains and offers. The choice is up to the customer but Adel gives you all the information to pick what works best for your and your budget.
He is very accommodating and sticks to his timeline.
I can't recommend Adel's business enough. He is the go to person for any phone issue in our family and has been for years.
Thank you very much Adel!”
10AM - 9PM
10355 152 St #2636, Surrey“Amazing experience today at Mobile Klinik. I was in a tough pickle and they really helped save my day by repairing my phone. Truly grateful and will be coming back soon to purchase a new phone as it is time!”
8AM - 8:30PM
Costco wireless kiosk, 7423 King George Blvd, Surrey“I went in to Costco to buy a mat and happened to walk pass their kiosk and I just happened to meet Rahul and I just casually asked him a question about was there any special deal for Fido customers as I had received a text recently about a promo for an IPhone 14plus.Rahul took the time to ask pertinent questions and we struck up a friendly conversation. I have dealt with people from all walks of life over the last 30years or so being in the banking industry and I will say Rahul is one of those few people who has an extra ‘spark’ of genuineness and compassion and kindness! I felt absolutely no pressure as he gave me the various options and educated me about my choices etc and I did not feel a single moment pressured in any way.I walked away from the Store with a new IPhone 15 Plus and kept my existing plan and a fair price for the iPhone; especially because I don’t have to return the phone after 2 years ie buy out.My hope is that he is considered as a valued employee and acknowledge that he provides excellent customer service & professionalism; by being genuine and sincere which I am sure wins people’s trust and leads to reviews such as this!If I had my own wireless store - I would definitely appoint Rahul as a manager; because I would know all my customers are in great hands and they will pay it forward by referring other people to the store to see Rahul!Please do not hesitate to ask for him. The world could use a lot more people like Rahul right now.SincerelyStephen”
10AM - 8PM
8843 120 St, Delta“In love with the atmosphere and the attitude of the owner mr vik and the technician prince ( if I am not wrong) saved my all the important data from my broken phone.”
“Great And Prompt Service.
Manohar helped me out and explained me stuff, so it was easy for me to understand.
Try their service, you wont be disappointed.”
“We had a great customer service experience with Cathy in laugheed mall . she was very helpful and awesome. We bought plans for our phones and home internet. Cathy is really knowlagble and helped us to choose the best fit for our needs.”
10AM - 6:30PM
7380 King George Blvd SUITE 108, Surrey“Dhurv is the best he’s honest and makes sure you get the best plan that’s right for you. A lot of other sales people try to rip you off and aren’t honest with what you will be expecting on your phone bill!”
10:30AM - 7:30PM
6409 120 St, Delta“I had a fantastic experience at the Cellular Point Rogers location in Surrey. The staff specifically Manpreet was incredibly knowledgeable and went above and beyond to assist me with my mobile phone needs. They helped me find the perfect plan and device to suit my requirements. The customer service was exceptional, and the entire process was smooth and efficient. I highly recommend Cellular Point for all your Rogers service needs!"”
10AM - 8PM
8388 128 St Unit 1, Surrey“I was completely impressed with their professionalism and customer service offered by Ravi Bhaji thankyou for your guidance and best offers at affordable prices?”
“Amazing deal that I got from this store, staff stores is amazing, friendly, they give you all the information about your plan and products that you are obtaining from them. Josh was my representative from the store doing all the process for me which I am happy aboutthe deal Igot. I've been using Bell for more than 10 years and now they give me something great as an loyalty customer. Thanks so much Harvi for your support too. Well done guys.”
10AM - 9PM
4700 Kingsway, Burnaby“Good quality screen protector for fair price, really like the way it makes my screen anti-glare. Recommend matte screen protector and the best part you can replace it at any of their locations.”
“been wanting to switch to a better phone plan for a while now and franky gave me the most amazing customer service and helped me pick a perfect plan for me! 5/5 service :)”
10AM - 7PM
10355 152 St Unit 1155, Surrey“⭐⭐⭐⭐⭐ Outstanding Service!
I recently visited the store just before closing, and Jasleen provided exceptional service. Despite the late hour, she was incredibly patient and helped me get a great deal on a new phone and plan.
Highly recommend Jasleen for her outstanding service!”
“Clay is the man. Was in and out in five minutes. He got me what I needed at a great price and installed it. Also quoted very fair prices and options to fix my old phone. As a bonus he was a super nice guy. Highly recommend this place!”
“I had the pleasure of working with Amen, a very charismatic and professional young woman. She helped me with my phone plan in an efficient manner while maintaining attention to my actual needs without rushing. If I have questions or concerns going forward I would no doubt reach out to her personally as her fluid nature through the whole process was not only exactly what I needed, but quite enjoyable.”
“Rimon, the Mobilist indicated on his name tag, provided excellent assistance, and the location is incredibly convenient. I'm grateful to Mr. Rimon for helping me address my needs.”
“Ren is your star employee. Period. This black friday we purchased our second phone from Ren and he has been so helpful. He gave the best deal and iphone was made available at our earliest convenience. I really appreciate his customer service and knowledge. If I ever have to shop for mobile or plan, I am sorted. ?”
“They have every mobile accessories and problems solutions under one roof. Very expert and reasonable mobile repair service they provide. Especially the main thing is quality and they do serve you with that.”
“I hike a lot and I drop my phone a lot. I use screen protector from this place. They have wide selection of phone cases too. People are nice, and service is very fast, not too expensive, highly recommended! I will return soon :)”
“I visited the Telus location at Coquitlam Center to renew my contract, and I had the pleasure of working with Jamie. He was incredibly knowledgeable and efficient, helping me find the perfect plan while saving me a significant amount of money. I just wanted to give a shout-out and say thank you, Jamie, for going above and beyond! Your assistance made a real difference!”
“I recently purchased an iPhone 16 from the Fido store in New West, and I had a fantastic experience thanks to Gagandeep Singh. He was incredibly helpful and knowledgeable, making the entire process smooth and enjoyable. Gagandeep took the time to answer all my questions and ensured I found the perfect device for my needs. The store had a friendly and welcoming atmosphere, which made me feel comfortable throughout my visit. I highly recommend checking out the Fido store in New West, especially if you get to work with Gagandeep”