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April 2024 by Randall M.
Have been going to Hyack for a few years now and have always had friendly and great service. Dave's always there to do a quick check if you pull in with an issue. He'll give you an honest opinion and in one case sent me to a different shop (muffler) as he knew they'd be able to do the same job for much less given their expertise in the area. What more can you ask for.
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February 2024 by Bailey cat & Panda
Great service, great price. Very impressive.
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January 2024 by Lynn
Great people, great honest service
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January 2024 by KE
Exceptional service for me for 20+ years.
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January 2024 by Mary Anne Wise
I have always found this shop honest and reliable. As a woman you always wonder if they are telling you the truth, not so at Hyack. They have shown me over and over that they are completely trustworthy and will always fix my vehicle well and with reasonable cost.
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January 2024 by Ted Y.
Dave and his crew at Hyack Excel Tire saved the day!We drove up from California in our brand new car to spend the holidays with out family here in Vancouver. Two days ago, the tire pressure in our right rear wheel was low. After filling and checking again overnight, we did indeed have a slow leak. We went to one of the larger tire shop chain stores, and they found a screw that had lodged near the inside edge of the tire. They said that it was in an unpatchable section of the tire, and we had to replace the tire. After taxes, it would have been $550!The major cost was in the tire, so we figured we would get the tire done closer to my in-law's place in New West so that we could just drop off the car for the day, then pick it up after it was done. We found Hyack on Yelp, and quoted a slightly lower price for the job. I brought the car in so that they could inspect it in-person. Dave took a look at the screw in the tire, and he said, "I think I can patch this." He said that he's seen this type of screw before (must be common occurrence with all the construction in New West or something) and that these were typically short, so the puncture was probably small.Dave said that he would have his guys take the tire off and look to see if they can patch it. If they couldn't, we would go with Plan B and order the new tire. We left the car for a couple hours and then Dave called and said he was able to patch it. As he suspected, it was a short screw, and the puncture on the inside was actually in the flat part of the tire where he could secure a patch.All together, $45 for the patch! Definitely saved us from replacing a brand new tire with another brand new tire! How is that for honesty? I would absolutely recommend Hyack for their reasonable prices, honesty and quick turnaround. And for the person who thinks that he can get a patch for $10, good luck. Maybe if you bought your tires from that shop, they would do it for a discount, but $10 hardly covers the labor. $45 was very reasonable. The large tire chain was going to charge us $56 and the dealership $150.Thanks Hyack! You saved our trip!
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December 2023 by ABHIJEET SARKAR
Great place n staff. Every bit as recommended.Only wish if they were open at least one of the weekends then life would be lot easier.
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December 2023 by Lisa Mack
Great service and really friendly staff. They never make you feel stupid no matter what ridiculous item your tire has found on the road
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November 2023 by Don Lupul
Always and excellent experience. Have gone to Hyack Tires twice now and both experiences have been fantastic. Highly recommend.
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October 2023 by John R.
Once again Hyack saved the day for me. Yesterday my car started making a strange loud thumping noise when driven over 20KPH with the front end shaking wildly. I called Hyack this morning they are really busy "but bring it in anyway". I took it in slowly at 11am. At 4 pm I got the call that an engine mounting bolt had snapped (special part) old bolt needs drilling out hole re-tapped and all reassembled. They will have the new part in tomorrow and I can pick the car up around noon. 6 out of 5 stars.
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September 2023 by Ian Kinman
I recently had my car repaired at Hyack Tire. I was kept informed of what was being done and the repairs were completed in a very timely fashion. Highly recommended.Ian Kinman
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September 2023 by Dominic Rubino
What a great shop. I was running on a spare and needed a new set of tires ( 4Runner). They were priced right, but the service is really really good. Super nice people, very professional, and polite. A few weeks later I got a flat on a worksite and they fixed it for free. Honestly cant recommend them enough. Thanks!
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July 2023 by Sue Sparlin
Excellent service and very reasonable price. The Towing company dropped my car in their lot after hours and put the keys in their key drop box. I called them the next day and they were very helpful, finding a way to repair and replace my tire on short notice.
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July 2023 by Alida van Kalsbeek
David is such a nice guy. I've been going to Hyack Tire since the late 70's. I recommended that someone that I spoke to go there after they'd gone everywhere else to go there. They were so happy with their service now they'll be going back. A five star for sure.
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July 2023 by Natasha Smith
I needed my lug nuts tightened and they did it on the spot. Very friendly and will be going there for future tire needs.
