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January 2024 by Shalyn Syrjanen-Ross
This store somehow made my instagram feed, so glad it did. After filling my cart on numerous occasions I finally placed an order. Shoes are beautiful, comfy and arrived insanely fast! Ordered Tuesday night they were on my feet Thursday afternoon. Will definitely order from them again :)
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January 2024 by LT Turcotte
Great products and superb customer service
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November 2023 by Debbie Sprieszl
Shoes for the Soul is my favourite shoe store. I order on line and my shoes arrive quickly. I have loved every pair I have received. The customer service is over the top amazing.
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October 2023 by Sheila Fiorin
Incredibly large selection, best of quality products, fair and reasonable pricing and truely honest customer service with prompt shipping...it doesn't get much better! Thank you everyone at Shoes for the Soul for all you do ❤️
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September 2023 by francine tausney
When I’m looking for fun boots and shoes, I check out Shoes for the soul first! I’ve made several purchases over the past few years and I’ve been happy with everything!
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August 2023 by Kristin Greffard
Love your shoes but your staff need to learn a few things about customer service.Like… when the store is empty and a customer walks in, a customer who wants to purchase 4 pairs of shoes they’ve seen online and just need sizing- help them!No way am I hunting staff down for help as the only customer in the store when I’m about to drop big bucks on shoes.Signed,Disappointed fan that travelled all the way from Victoria to check out your store.
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August 2023 by soilofk
I just got my Miz Mooz sandals today and I love them!!! They fit perfect and look so beautiful. In addition, they feel so comfortable. The service was great too and delivery did not take too long. I will def buy more shoes from this place - btw, this was my first order!
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June 2023 by Evgenia Gourgaris
Ordered online and was very pleased with the service (and of course the shoes)!! I had a question and they responded to my email right away. Will order again :) And the shoes arrived earlier than expected too!
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June 2023 by Kassia Giroux
Great selection in this shop, i bought 2 pairs. Prices were very reasonable.
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June 2023 by Doug Campbell
My wife had always wanted to shop at this store. So I drove her down from Kamloops. She was not disappointed service and selection were great. Service was also very good. Highly recommend this company.
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June 2023 by Terri
Owner of several pairs of shoes, sandals and boots from Shoes for the Soul. Highly recommend this business. Never disappoint with their quality products, excellent customer service and supporting local business to boot!
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May 2023 by Dani Kobelka
Think twice before you order from this company. I saw their ads and post on social media all the time. I decided to treat myself and bought two pairs for my up coming vacation. The one pair, I love and are perfect. I am wearing them right now. The second pair, the right shoe bothered my foot so much. I thought maybe it was my foot so I had a few other people try them on and only the one shoe bothered everyone in the exact same spot. I contacted shoes for the soul for help with the defect. They wanted me to pay shipping back to them. I told them something is wrong with the shoe. I got the complete run around. The person on the phone made so many excuses and said them doing business online shouldn’t cost them money and it basically was my own risk ordering the shoes. They finally ended up paying for the shipping. Once they got the shoe, they said nothing was wrong with it and they charged me a $15 restocking fee and took it off of my refund. I was never told that they would be doing that until after they had my shoes back. We have tried calling them multiple times for them to make this situation right. They ignore our calls now. That is SO unprofessional! This store will not stand behind their product. I tried to shop Canadian and support local and I got burned. I will be posting this on social media too.
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February 2023 by Christine Goertzen
A staple. Love the selection. Now that I've moved away from BC - I still order from the store and have it shipped. Love this shoe store.
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January 2023 by Lydia Barton
Bravo for, Shoes for the Soul. Not only a plethora of shoe brands to choose from, the service was top notch. Love my two pair of Miz Mooz's. Had to return one pair for larger size and the delivery of a new pair with a refund was seamless and timely. Will probably be my go to show store from now on. Thanks for the pleasure of doing business with you. Regards Lydia
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January 2023 by Weng A.
I ordered boots online as they said their boots are very comfy. I wore it for 5 hours inside the office only and my feet were sore that i can hardly walk. They are very hard and not comfy at all. I contacted them and wanted to return and told them i am willing to pay for my own return shipping but they said that since it was discounted item, then it is a final sale. Owner Deanna was very rude and talks too much. I contacted paypal and asked for help. Deanna said that i am fraudulent for making fake claims from paypal. I claimed "item not as described" which is true as they said their boots were comfy while I don't find them comfy at all. After contacting paypal, Deanna asked me to ship back the item to them with a very long and rude email. So i mailed back the shoes to her and even though she already received the shoes she still didn’t wanna give me refund. And she escalated the case on paypal which means she has no plan of giving me my money back even though she already has the shoes. Beware of this company. Save yourself from trouble. Terrible company especially the owner.
