Stock Exchangers Ltd is a versatile pawn shop offering a wide variety of items, including tools, electronics, jewelry, and videos. Customers often find surprising deals and unique items by visiting regularly, as new stock frequently arrives. The staff provides helpful and friendly service, especially in the pawn loans department, where they are understanding and willing to work with customers on late pickups and overdue items. One customer shared a positive experience with a staff member who made them feel confident about purchasing a used electronic item, which still works perfectly. However, the shop's return policy has caused some dissatisfaction; in one case, a defective amp was refused a refund due to store policy, leading to disappointment. Despite this, the issue was eventually resolved after speaking with the manager, who handled the situation well. Overall, Stock Exchangers Ltd is known for good service and a wide selection, though policies on defective items can sometimes be a concern. Customers appreciate the helpful staff and the opportunity to find great deals in a friendly environment.
Great experience today at Stock Exchangers in Nanaimo. Friendly staff and fair trade value.
August 2023
I came into this pawn store on a whim and found a electronic item I had been looking for. Staff member Holly was incredibly helpful and made me feel very confident that I could trust the purchase of the used item. Sure enough, it's still working perfectly fine and I'm very happy with my purchase!
August 2023
You have to visit regularly because you never know what might show up.Amazing deals on a wide variety of tools, electronics, jewelry, videos and more.