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“I came into the shop the other day needing fuel, water purification, and a couple other odds and ends. I was immediately greeted by friendly faces and knowledgeable people. Colby and Logan helped me find all I needed and more! The store is well organized and stocked with all the necessities. All in all a great experience, and a breath of fresh air from the sterile customer service in other stores.”
“Every single time I go in there with or without my kids the service is amazing. I am always offered help and everyone is so knowledgeable and willing to help me out. I wish all stores had staff so willing to help out like this!”
“ANNE!
The most incredible customer service that I have ever encountered. This establishment is built on morals and principles. No short cuts -ever. Not only are they gifted in knowledge and expertise; this business and its employees stand far above par in all they that do for customer service.
Absolutely incredible product and service.
Local is always the way to go!!
Thank you Anne and New Balance Nanaimo!
You are all incredible humans!
I love my new shoes!❤️”
“Loved it! Has great shoes, plenty of Nike, Adidas, etc. Also has Jordan, and lots of other merchandise. Got 2 new pairs of shoes (a pair of Nike Court Vision Lows and a pair of Nike Air Force 1 '07s). It is also a great place to look for back to school shoes, especially if your kid is in to Nike and/or Jordan, because there is a tax exemption for kids sizes (7 and under). Highly recommend!”
“After purchasing my first pair of Hoka running shoes end of May, tabs on the bottom of the sole started lifting on both shoes. Thankfully I still had my receipt and they were able to get authorization to exchange them for a brand new pair even though I was way beyond the 60 day defect period. Great customer service!”
“I have shopped here for years, I have never left feeling unhelped or dissatisfied. The manger, Richard is amazing! True customer service at its best. I came in with a problem today, and he not only helped me and fixed my problem, but had me leaving with an ear to ear smile. He truly went above and beyond to make my birthday special at Sportchek. Thank you Richard, and his team at Sportchek! And have a Happy New Year!”
Sporting Goods
Sporting Goods
Sporting Goods
Sporting Goods
Sporting Goods
Sporting Goods
Sporting Goods
“Consistently impressed by the service! Whether it’s the in-store staff in Nanaimo, ordering online and the quick processing times or even bringing in shoes from other locations if they don’t carry them. Would highly recommend!!”