9:30AM - 5:30PM
1825 Bowen Rd #101, Nanaimo“Great service the cashier pointed me away from the fancier more expensive pants to more durable. Honesty in retail seems harder and harder to come by really appreciate it!”
“Great store, great customer service.Everytime I go into VPO Nanaimo, I am greeted by the friendliest staff. They are very knowledgeable and can always help me find exactly what I am needing. I will always try to find what I am looking for here before going anywhere else!!”
9:30AM - 5PM
1825 Bowen Rd #3, Nanaimo“I recently visited and had the pleasure of being assisted by Heather. She was incredibly helpful and went above and beyond to ensure I found everything I needed. Heather's friendly demeanor made my shopping experience seamless and enjoyable. Thanks, Heather, for providing such outstanding service!”
“I stopped here a while ago on doctor's recommendation, I can't believe how much it helped. Now I'm getting another set made up because I got a new pair of specialized boots for work.”
“This is for their online store... I had a great experience with them! There was a mistake made with my order, but they set it right quickly and cheerfully. Recommended!”
“I had a delightful shopping experience. The online store's navigation is user-friendly, and I located the rainbow shoes in size 10.5 for my daughter. When I inquired about shipping time, the customer service was excellent. Surprisingly, I received the parcel earlier than anticipated. A special thanks for the sweet card!”
“Great selection, solid prices and awesome staff. Specific shout out to Katie- exceptional service, honest information and great guidance in purchases. Thank you for your assistance!”
12:00 PM - 12:15 PM
7146 Vipond Rd, Nanaimo“Great selection of pre-loved women's clothing. A must see for you and your friends. Stop by to see Shirley today. My Little Dress Shop is highly recommended.”
“This is location has THE BEST customer service. The staff are really friendly and helpful, me and son were helped by Alicia, Kyle and Kat who are really knowledgeable and went above beyond with the sizes and styles. Thanks guys, 100% recommended!”
“Purchased my first pair of Blundstone’s today. I very much appreciate the person who helped me today(I’m sorry I forget your name! Young woman with long, dark hair and septum piercing) You were patient, friendly and helpful while determining which pair worked for me. Thank you!”
10AM - 8PM
6631 Island Hwy N #9, Nanaimo“I came in last week and after shopping there so much I didn’t realize there was a rewards program , the lovely nikole informed me about it ? she seems like she loves to help out her customers and I really appreciated that. Need more nikole’s around the mall!!”
11AM - 7PM
3200 Island Hwy N, Nanaimo“After purchasing my first pair of Hoka running shoes end of May, tabs on the bottom of the sole started lifting on both shoes. Thankfully I still had my receipt and they were able to get authorization to exchange them for a brand new pair even though I was way beyond the 60 day defect period. Great customer service!”
9AM - 8PM
4595 Uplands Dr, Nanaimo“Funny, these wonderful waffle shirts cost $49.99 each, but were on sale for $15 each if you bought two. Which of course I did. Thank you Chris for your super friendly help! ?”
“A Step Aged Footwear in Nanaimo deserves a solid 5 stars! Their excellent service and wide selection of brown shoes saved the day before a wedding. Despite the time crunch, the staff remained patient and helped my girlfriend find the perfect pair. We were impressed by the quality and variety of options available. The store's ambiance was welcoming, and the staff's knowledge and professionalism were top-notch. A Step Aged Footwear is a hidden gem in Nanaimo for anyone in need of stylish and reliable footwear. Highly recommended!”
“Great place to shop for kids clothes.Sell backs need to be bran new condition for 0-6 month ages onsies, sleepers etc. Check their site for wanted items before selling.”
“We were shopping around this store. One of the customers was very rude to me and complained about me in the store. The store assistant Manager handled it very smart way. I felt thankful for the protection of customers and customers service. The store has a very good connection of shoes with reasonable price. Very neat and clean. Staffs are very helpful and friendly. There are free parking including accessible parking in mall parking area. Recommend to others try this store”
“Consistently impressed by the service! Whether it’s the in-store staff in Nanaimo, ordering online and the quick processing times or even bringing in shoes from other locations if they don’t carry them. Would highly recommend!!”