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May 2024 by Glenda Buffy B.
I joined about 4 weeks ago and am very glad that I did! Pros: Great staff - very friendly, helpful, informative and cheerful! Great premises - lots of machines, lots of room; lots of rooms/areas! All premises are kept really clean - like, Really clean in all the rooms, whether the stretching area, various machine areas, 30 minute area, washrooms, locker and shower rooms, tanning areas, hydro massage & massage rooms, reception and relaxation areas. I have enjoyed working out, then taking a shower and finishing with a hydro massage. The price for all of this as a Black Card member is under 25$ a month! I could Not be more enthused and happy!! Cons: None
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December 2023 by ARON WELSH
Pretty unreasonable cancellation policy, I’m from Campbell River but was making quite a few trips to Nanaimo for work 2 summers ago. So I signed up at planet fitness. Things changed and I wasn’t making as many trips. I called planet fitness to cancel my membership and they told me the only way to cancel was in person, pretty inconvenient considering I live in Campbell River. In my opinion there’s only one reason for an inflexible policy like this… to collect unwarranted monthly fees. I sure hope in the future planet fitness finds a way to fix this policy.
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November 2023 by Iza O
Great gym with a variety of equipment, good hours and affordable membership. Highly recommend to anyone, anywhere in their fitness journey.
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November 2023 by D C
Best gym value ever, compared with many others I've belonged to over the years. Very well equipped, clean, spacious and surprisingly cheap.
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November 2023 by E
Honestly the best gym I’ve ever been to, management is doing things right and the supervisor/employees are so helpful and encouraging. Signing up for a membership as soon as my free trial is up, thanks team for everything!
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October 2023 by Krista Phizacklea
The staff goes over and above to help you with any concerns or questions. Large amounts of equipment so you're never waiting to workout . Several tanning booths , state of the art enhancement beds . Large clean bathrooms with several shower and change room stalls.The perks go on and on . I will be a member of planet fitness forever !
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October 2023 by Keith Brooks
Very professional staff. Impeccably clean. Very inclusive. Non judgemental. You are welcome no matter the age or body shape! ❤️?️???
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October 2023 by Brandie Humphrys
Friendly staff, nice facility and I’m looking forward to trying out all the amenities they have to offer!!
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September 2023 by Chris Wolfe
The location of this gym was in a good spot and definitely easy to get to. All the equipment was spaced out appropriately and in good working order but once again the stretching area was a little on the small side. While I was there they were cleaning the gym, which is a good thing, but it was around 3PM so the gym was moderately busy. They were mopping the floors and leaving a lot of water behind which I saw lots of people make looks as they're walking around that it was slippery. I get that you have to clean the gym but doing so when it's that busy and leaving that much water on the floor can end up being a hazard.Other than that the bathrooms were good overall and showers were definitely clean. The only complaint I had was the low flow shower heads were really high on the wall which made taking an efficient shower kind of difficult. I understand saving water but when the shower head is so high that it doesn't reach you that well it kind of defeats the purpose since I took longer to wash off. However I'm not taking stars off for that or the cleaning since they were doing their jobs but definitely something the management should think about in the future. Overall I would visit this location again.
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September 2023 by Rogier van Tilburg
I was curious to what this gym has to offer and went in to get a tour. I was greeted by Kam, one of the instructors. He was very enthusiastic about their concept which is all about recovery and he gave me an excellent tour.One of the things that stood out for me was the black zone: Jet massage chairs, a recovery light/vibration pad, tanning beds and stand-up tanning, massage chairs.I am used to training with free weights so for me to see mainly machines was a bit new.Kam told me that he too was used to training with free weights prior to joining Planet Fitness, but after two years of training here made really good gains.I decided to give it a go and so far l am LOVING it here.Highly recommended!
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September 2023 by Laura Dawson
Lots of equipment & cardio machines. Free weight section is very small and there are only smith machines no free bars. Would like to have seen 2+ leg press machines as the wait times get a little silly. Staff are hit & miss, some are super helpful & friendly and some are clearly not enjoying/doing their job. I enjoyed the large mat/stretching section. Would be nice to have more mirrors as it is hard to check form on different exercises without them.
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September 2023 by Sajine Sathiaselan
This is an amazing gym. The staff is always so welcoming and helpful. Service is quick and efficient. Kept very clean and not too busy. Most machines always available to use.
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July 2023 by Patti Robinson
Planet fitness is always clean and the staff very nice! I enjoy going for weekly tanning and hydro massage bed.
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July 2023 by Garnet Gardenia
Plentiful exercise equipment, clean and spacious environment. Enjoy the massage chairs and hydro beds! Love that this gym is geared towards the average person that is just trying to stay fit or get fit and discourages gymtimidation and lunkers. It’s nice not to be alarmed by weights being slammed on the floor as in our previous gym. Much more peaceful atmosphere at Planet Fitness!
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July 2023 by Andrew A
It’s a nice facility, however, it’s extremely inconvenient that they close at 7pm on weekends. This is the time when everyone is not working and would like access to the gym. It’s not much use being open while all of your clients are at work during the week and closed when they are not.
