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9:30AM - 5:30PM
1849 Dufferin Crescent #106, Nanaimo
Pharmacies
“At the food court a small child accidentally fell and bumped her head, enough to leave a small welt. Within minutes, Morgan was there giving assistance. He saw it from his till, got someone to cover and immediately came to her aid. For a younger man, I was imlressed as how he took control of the incident and made the little girl feel comfortable and safe. He checked her out thoroughly and reassured the little girl the whole time it was going to be alright. She remained calm the whole time. To know what to do when medical attention is needed is one thing, but to be that compassionate is another. Very impressed. Well done!!! Also, we come every week for something and it never disappoints. Fast service, plenty of stock and price wise its fair. Been a member since 2000 and we moved here (Parksville) March 2024 and this is by far the best Costco we have been to.”
“I had a great experience during my travel consultation with Samer. A very personable and knowledgeable guy who had clearly done a lot of research for us beforehand. The consultation was also cheaper than other pharmacies I had checked with. I will definitely go back.”
“5 stars if you come in the hour before they close--4 stars the rest of the day. But the 10pm staff seems like mostly teenagers and that's great that they can earn some money, but I'd rather you close at 9 PM and I have to be a little earlier, and let those kids go home.”
“This is a small friendly store offering all delicious options. From store brands. Gluten free and organic options. Fresh veg. Fresh meats and fish. Delicious baked goods and a lovely selection in the deli.
Worth the shop!”
“Absolutely wonderful, caring people!! I'm fairly new to Nanaimo from Ontario and they made the transition smooth with my prescriptions and are always so helpful. Highly recommend this pharmacy. ?”
“Chris phoned the other stores to find an air cast for my son, as well as sending a pair of crutches to that same store. Amazing customer service. Thank you again Chris”
6:30AM - 6PM
55 Victoria Rd, Nanaimo
Pharmacies
“Staff are super friendly and helpful. Hours are more convenient in the early morning than the big brand pharmacies. Prices are also a bit cheaper and they accept health insurance coverage. Highly recommended!”
“Professional, friendly & knowledgeable. My Dr. prescribed an incorrect dosage that they caught. I was informed right away and after communicating with my Dr., it was solved in a timely manner. Wonderful staff and amazing pharmacists who exceeded my expectations.”
9:30AM - 5:30PM
5800 Turner Rd #303, Nanaimo
Pharmacies
“Staff were incredibly helpful when I was looking for a specific form of a drug. They went the extra mile of phoning around when it was backordered and having it shipped in from another store same day. To top it off, they recognized my voice when I came in, showing a level of care that is uncommon today.”
“The absolute best value for fast food. Try the caramel sundae, unreal and way better ice cream than DQ.
Vegetarian options: No vegan options but they have cheese pizza”
“The Port Place Thrifty's bakery is one of the best in town. When it comes to sweet treats this bakery in particular takes the cake. Even their cinnamon buns are better made than other Thrifty's bakeries. They put a lot of care in the things they bake and it makes a huge difference compared to other stores.”
9AM - 8:30PM
6700 Island Hwy N, Nanaimo
Pharmacies
“Excellent service, respectful phone calls, attention to accuracy!We switched to Costco because our friends told us that the rates were lower, so off we go to Costco. The only hassle would be if you have mobility issues, because the parking lot is large, the building is huge inside and there can be waiting in line. But my husband is doing the picking up while I wait for hip replacements :) I'm IMPRESSED with the courtesy and respectful friendliness which overlies the high degree of professionalism of the pharmacists and the adjunct staff. If ever there is a problem with them, we will have this good basis for our dealings with them.”
“I was a little upset after going to Lifelabs and being told at 4:10 they couldn’t get to me to give my blood as they all stood around laughing at 4:10. And then the pharmacy called at 4:30 as I’m in Ladysmith. I said I may not get there till 5:15 and they close at 5. Jacklyn says don’t worry. I’ll stay. She was amazing and cemented my business. Thank you.”
“I just wanted to say that I was in there today for quite a while. There wasn’t enough employees to help me and a lady in front of me. I am disabled on a cane that was pretty tough waiting. Definitely not the employee‘s fault! Finally saw somebody at a different desk and went there. His name was Graeham (… Hope I got his name, spelled right!)
He was super helpful right from the beginning. I had heard a bit of a kerfuffle when I was browsing, and I believe it was him having difficulty with another customer.
However when I got to him, he was clearly a little shaken because it would have just happened. I was completely impressed by his professionalism, kindness and helpfulness… He even went and got me a chair, cause I’ve been standing for so long and my legs were shaking. I got what I needed done, which was to restart my phone because it wasn’t working.
I just want his boss and everyone to know that he was a wonderful , kind human being to deal with… especially considering his previous customer. I hope they have more more employees to help in that department.
** personal opinion here… Graham needs to be paid more!!??!**
Thank you, Rutherford Mall for hiring him!! He really did make my really tough hard day so much better!!
Take care”
“The other night close to closing I had to run to save on.. we absolutely love the little in training shopping carts. My kids were being so well behaved through the whole process. When we went to pay their was a lovely gentleman who helped me handle the self check out and this other lady with long brown hair and round glasses was so sweet and brought my kids a children's hospital goodie bag each.. I truly appreciate the love and kindness they provided..what they didn't know is they asked for 1 and sadly I didn't have the money to get them one. So you can imagine their faces when they both got one.. thanks for having such beautiful hearts.”
“Around 2010,
When I was short on money and living with a dangerous menhera, when I bought expensive bulk items at this store, I attached the price number of the cheaper item.
Please excuse me! !
excuse me! !
Please let me know the accounting! !
hansen canon
@thecanonalberic”
“London Drugs,650 Terminal Avenue,Nanaimo. Thank you William.B. in the Photo Department. Your attentiveness, professionalism, and a great attitude in your role, is an asset to your team and the example of great customer care and retention! The staff is making this store the best in our town! Always keep up this level of service! Highly recommended.”
“For 2 years we have all our prescriptions done at Walmart & the service & kindness in the drugstore has been over & above the normal. A huge thanks & highly recomended.”
“I had a wonderful experience here with the pharmacy. I was calling around trying to track down a back-ordered, very hard to find medication for my daughter. Not only did they have it in stock, the pharmacist was so patient over the phone and was equally as nice in person. I definitely recommend this pharmacy.”
“Nikki was awesome! I was just trying to renew a simple prescription and the other pharmacies and clinics were uncaring and offered no alternatives without a doctor. Nikki gave me some good advice and renewed my prescription for 30 days to help me. Far more than anyone else did. Thanks for help during these terrible times!”
“This shoppers is always clean, and the staff always seem to be very attentive and helpful. I'm also very surprised every time I walk in there that they have something new, I would have never thought shoppers sold.”
“Tonight I received assistance and advice from the pharmacist. She was thorough in that she asked questions and provided options. I appreciated that she came to the applicable aisle.”
“I stopped at the Dufferin Crescent Rexall last night and received excellent customer service from Erika - professional, courteous and high in conscientiousness. I will definitely be returning to this location.”
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“I went with my 12-year-old son this afternoon to get the flu and Covid vaccines. My son hates vaccines, he has a huge fear of them. Duane was great, when he saw that he was scared, he changed the needle for a smaller one and gave him a different dose so that it was very short. My son didn't even realize he was giving him the vaccine. He looked at me and asked if we could always come back to see Duane to get his vaccines. Thank you Duane, what you did today for my son, he will never forget and who knows, thanks to you, maybe he won't be afraid of vaccines anymore.”