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September 2024 by Julia Grant
Location is okay and parking is ample, store is neat and clean and they allow dogs inside. That's about all it has going for it. Staff are usually friendly but are always few and far between (making them very hard to find) and generally are not knowledgeable. Adds up to brutal customer service. So many products, hard to find the thing you're actually looking for. I only ever go here as a last resort.
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September 2024 by Robert A.
Thank you 'Colten in automotive'!!! You saved our bacon in such a profound way. You don't understand, I've had a four-decade poor opinion of CT automotive from all over Western Canada.
Thank you also to the guy 'name unknown' whom cleaned up my oil spill in the parking lot, your understanding and pleasantness was unexpected.
My review is a story of a very bad day and potentially $1000's in damage.
The empathy, temperament and willingness to be solution minded caught me off guard.
You see:
I was on a day long motorcycle ride when I noticed it wasn't running well, assumed low oil pressure but it was much, much worse.
Being unfamiliar with the region, Straight to a Canadian Tire to check my oil and buy a litre, CT usually has a good selection and good prices.
BUT NO! Someone had tampered with my bike, absolutely filled crank case to the top with litres of additional fluid that was oil soluble. So much so that it gushed out under pressure as I tried to check level! Stranded, limited options, late in the day!
I learned that Canadian Tire has a very strict policy of no work on motorcycles,
'COLTEN' in Automotive was beyond empathetic! This guy quite literally saved me and my riding partner from not only being stranded the rest of the evening but costing hundreds in tow or risking riding home with crossed fingers.
You need to understand, though I am a regular CT customer I have had a enough bad experiences in CT automotive over the past 40 years, I never use them, EVER.
Also 40+ years doing virtually all my own repairs/maintenance. Engine builds, everything.
Here enters Colten!
The solution, though simply just 'loaning a wrench, tub and funnel and allowing me to engine flush these contaminants in the parking lot and disposing of it for me...
The outcome probably saved my motorbike and drove it home.
His solution, literally changing a gearhead's lifetime of mistrust of CT automotive.
In the modern retail world, where needing assistance from staff is often futile, I was left impressed and lack the vocabulary to describe how impressed I was in all 4 staff I interacted with that day.
Obviously management 'here' has made better than average hiring choices and nurtured better than average employee atmosphere. Not just CT but retail in general. Thank you all.
It's easy to lose a customer for life, how often do you get a chance to repair trust and win them back? Rare.
Colten did this for CT, stellar!
Thank you Colten for saving our huge daytrip and not standing us so far from home, so late in the day. This experience will not be forgotten.
PS: engine seems fine, transmission seem to be back to normal, clutch may have excessively worn but after sight adjustment, returned to normal feel after a few days.
Thank you. You made a difference this day!
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August 2024 by Ree Miller
Came here for a few sale items and ended up walking out with tons of great deals! The cashier we had was fantastic, fun and energetic. He was so kind and made my day!
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August 2024 by Jordan Alicandro
It’s a smaller Canadian Tire, staff can be fairly nonexistent and don’t seem to like their job (kinda don’t blame them) but it isn’t the worst one I’ve been to.
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August 2024 by Conniptions (S. L.)
Amazing staff and product, garden center kept very tidy. Big thanks to staff member Tori B. for all the support and answering my every question.
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August 2024 by Grace Harrison
Tori B. was an absolute lifesaver! I had been struggling to get my gardens together and they gave me a lot of tips and advice for what to look for, when to plant, and what conditions I needed for specific varieties. I was really impressed by how they handled interruptions from other customers when they were with me, and how they made sure the other staff members were doing alright during the crazy heat we'd been having. My gardens are doing well and I'll be sure to return when I need more plants!
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August 2024 by Buffy Sawchuk
Great selection, awesome service and Casey is the best!!
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July 2024 by cesar carrets
lot's of choices you can buy for your household needs.
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July 2024 by Daniel Thomson
Auto Service Center was helpful, skilled and honest. Thought I needed battery but after testing did not, no problem found. Highly recommend the service department at this location
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July 2024 by Jasmin
Found what I needed! They had what I wanted!
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July 2024 by Hannah Burrows
Had a great experience in the garden center! Paige was very helpful and knowledgeable in recommending the best plants for me.
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June 2024 by L Kemp
The pick up lockers are excellent
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June 2024 by gary thomas
Great staff in the garden department very friendly and helpful
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June 2024 by Gerrit van Rensburg
All the staff here have been so pleasant to interact with. Everyone knew where the items were located when looking/asking and were very friendly during checkout and multiple exchanges when items didn't work. The best Canadian Tire experience I've had, has been at the Mission location over the last week.
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June 2024 by Patrick Scheffer
Lazy employees
