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June 2024 by Andrew Gosselin
Had issues with my car they couldn’t solve the problem but gave me a bandage to get me far enough to get my problem fixed. They not only did a great job but did it at a fantastic price and quickly. I would recommend them to anyone and everyone they treated us like family and it made our worries disappear.
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June 2024 by Maryanne Beauregard
What an awesome crew here! Mike and his team were kind, helpful, honest and professional. My vehicle broke down on Larson Hill the night before, and after a horrible experience with a different mechanic in Merritt, they fit me in right away and got me back on the road in about an hour. Highly recommend!!
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January 2024 by Rod Courtepatte
Leaking fluid at 2:30 on a Friday afternoon. Mike diagnosed the problem as a defective rad cap. He wouldn't take pmt for his time. Great guy!!!
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October 2023 by A F
Dropped my vehicle off for an emergency repair about 3pm and was promised it would be ready by 11am the next morning.Received a call at 10:45 that my car was done and sent me on my way.Excellent service and pricing for an emergency repair.Would recommend these guys anytime.
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August 2023 by Dustin Stembridge
Had my SUV break down in Merritt and had it towed here with an obvious cooling system breakdown. They took the time to inspect and locate the leak even though the shop was very busy and let me know it was something they don't normally work on but he could pick away at it. Because it was a complex issue we discussed it and decided to have it towed to the dealership in Kelowna because the vehicle was a newer Range Rover they didn't have experience with. Nicola Valley Rad did not charge me for looking at the leak or taking time to see if he could fix it. They were HONEST, friendly and considerate about the fact that I was stranded out of province and helped me find the best solution for my vehicle. 10/10 would recommend these guys to do good honest work. Thanks guys!
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May 2023 by john mcc
Nicola Valley Radiator is great. Brought my 33ft Class A in for loud squeaking when the engine A/C was turned on. The guy (wish I could remember his name) quickly diagnosed the issue, a loose belt, and tightened it then sent me in my way. I asked what I owed him and he said, "nothing. It only took 5 mins. I tried offering again and he said no problem. Will definitely go back for other A/C and radiator issues in the future. Thanks NVR.
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January 2023 by Pamm
Nicola Valley Radiators are the most geniune company we have ever dealt with. Not only did they come to our rescue but they made us feel safe and eased our worries when our radiator blew on the highway. They treated us like family and went above and beyond. I would not hesitate to recommend them. Plus they are very fair with their shop rates considering everyone else is gouging. Hats off to you guys!
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January 2023 by Sunny Sss
Our car broke down in Merrit Bc on our way to Kelowna and i called a few local shops and nobody would help . Then we contacted Nicola Valley Radiators and they told me to bring it in right away . They are the Nicest Mechanics i have met they took the time to take care of my car and even drove us to our hotel right away. If i could give these guys 10 stars i would its hard finding honest mechanic shops now days . If you ever need any type of work done call these guys you wont find a better shop .
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January 2023 by Richard Korkowski
Well! Went here when I was stuck in Merritt. Had antifreeze leak. Got me in next day that was great.Ask him to pressure test for a leak. 20 min back to camp Monck call said all fixed bad Rad cap took for test drive still leaking. Went back said I had a blowen head gasket. Got home and check it out my self with gear gasket test kit NOT that was only leaking after driving did rad flush and seen where it was leaking. If he would have done his job he would have seen it too. Leak was from rad fill hose see picture. IF YOUR TO BUSY TO DO A JOB RIGHT DONT DO IT.Glad I didn't do ant damage to my truck.
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January 2023 by Joel Burgoyne
Wow, what an incredibly efficient experience. Broke down on the Coquihalla, brought my car in the following morning and they had a brand new radiator installed within an hour! Thanks David for saving me days of being stranded in Merritt ?10/10 service
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January 2022 by Cin
Greta service and great prices! We broke down in the cochahala highway and got our vehicle towed to his place because we had a hose blow off of our rad, and they took us in immediately and have ready to get back on the road within an hour, to even give us a discount and great price, Services amazing thank you for making our trip a little bit easier
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January 2022 by Christine Bee
Although my car wasn't worth fixing, I can tell you for sure that this shop has incredibly kind and professional people working here! Mechanic Mike went so above and beyond to help out me and my husband when our car broke down -- without his help we never would have got where we were going! I cannot recommend this place enough
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January 2022 by Stephen Hagan
Got what I needed fixed great people and skills
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January 2022 by Rob Inglis
Nicola Valley Radiator went above and beyond to help us make our vacation plans a reality, during the heat wave. We highly recommend them for all your a/c needs. Thank you to Mike and the team for helping us when we were grasping for a way to make our vacation work with our four grandchildren. Thank you so much!
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January 2021 by Kelsey Dech
We were headed to Kelowna and had to make a pit stop here as our car was acting up. Our car ended up only needing a top up on coolant and they helped us out, no problem. Great group of guys there and would highly recommend!
