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August 2024 by Konnor Hallas
D’shon and Lucas serviced my vehicle today and I don’t think I’ve had a better experience at an oil change spot. Super friendly guys doing quality work i would strongly recommend them.
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July 2024 by Aaron MacEwen
Rodrigo was great. Super nice and called me Sir many times. As a mechanic myself sometimes these quick spots get a bad rap. I learned a few things about my wife’s car too! Who knew they even take AirMiles plus a free car wash.
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July 2024 by Kate Hartley
Thank you Deshawn and crew for your great work yesterday ?
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July 2024 by Tara Adamyk
I went here a few months ago and was very disappointed. The guys there were not friendly and seemed deeply unhappy. Frowns all-around and not a smile in the place. All I wanted was an oil change but they tried to upsell me on SO MANY THINGS. The quote they gave me was for over $500. I got my husband, who is extremely knowledgeable about vehicles, on the phone and asked him for his opinion. Some of the things they were recommending don’t need to be done for a LONG time as my truck was recently serviced by the dealership and those things were already done. Sure enough, my husband checked things out when I got home and all the levels were more than fine. The guys at Jiffy Lube seemed very annoyed with me. I ended up getting an oil change and it’s not a very pleasant place to wait. It’s stinky, hot & the bathrooms are DISGUSTING. And now there’s a coolant leak… very strange.
Fast forward to yesterday, my husband went there with his vehicle and top-of-the line oil for his German vehicle as they’ve always let him bring his own oil. Well, their policies have changed after YEARS of my husband bringing his vehicle there and they no longer will use the customer’s oil. They want you to use their expensive, overpriced oil. Plus the usual guys who worked there are all gone and have been replaced by some sweaty guys who are unapologetic. My husband walked away and won’t be back. We do not recommend this place!!!
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June 2024 by Jen B
Came in today for the first time. They have reasonable prices and quick oil changes. Luke was awesome, explained everything regarding my visit, and he has amazing customer service. See you at the next service ?
PS The free car wash is the icing on the cake.
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June 2024 by Ivgeny Kapystin
Buyers beware
Very bad service you’re dealing with workers that do not care about customer service. I was asked to be moved in the back of the line after waiting for 20 minutes when I told him it wasn’t fair and I will go somewhere else instead they told me to go F myself !!
with attitude like that, I would be worried about what they do under your car
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June 2024 by Eric O'Connor
I have gone to Jiffy Lube in Maple Ridge a few times, but todays service by service rep D'Shon was exceptional. Very well mannered and pleasant to deal with. I will be back.
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June 2024 by Elizabeth Rynn
One of the best car service centres I've been to. Tarun, Luke, and most of all D'Shon were so wonderful. I came in for a full synthetic oil change, but was recommended alternatives that would suit my vehicle better, and would equate to the same amount.
I mentioned that I had a pretty tight budget today, and there was no aggressive upselling; just honest recommendations from an amazing employee. D'Shon has been the most approachable, and friendly face out of any of the various other competitors, without a doubt.
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May 2024 by Privileged
Kind of pricy but they give your car a good once over. And are not pressuring up sales the whole time.
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May 2024 by Megan Hastie
Great experience! Everyone working was friendly and professional.
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May 2024 by adrian deakin
Came here for the first time today. Needed a quick oil change. Had Lucas as the tech. He did a great job at explaining everything and the prices were very fair. Recommend it here if you do you need good & fast service.
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April 2024 by Rainlander
Extremely courteous service, quick, and efficient. The gentlemen were struggling with a computer system outage but made-do without any perceptible delay, and were super friendly. Thanks guys!
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April 2024 by This That and the Other Things.
Depends who you get to do the service but usually it's good.
Prices are standard for these shops.
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April 2024 by Beverley Whiteley
Fabulous. They are fast and courteous and the price is right.
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April 2024 by Dominic
I used to change the oil in this place. The last time I was there, the employee convinced me to change the transmission fluid. After the fluid was changed I could drive approximately 10 km when the engine check showed up, and the car went into limp mode. I went back to the shop. Another employee checked the transmission fluid level and told me there was only a minimum fluid level inside. The level was so low that the deep stick couldn't reach it. They added fluid but the check engine and limp mode stayed. I had to take the vehicle to the transmission mechanic, who fixed the issue. I paid a couple thousand dollars and couldn't use my car for about two weeks. The "manager" from Jiffy Lube told me that the transmission fluid change had been done properly, and they wouldn't take any responsibility for the transmission damage. I'm so disappointed and will never use this chain again.
