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July 2024 by Greg Bonner
Gang: Thank you for doing an amazing job fixing our 2017 Highlander se. You guys were very good at describing what you would do and when it would got in the shop.
Shop guys: Great job on fixing the Highlander. Thank you.
Nice job everyone.
Greg Bonner
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May 2024 by Sarah Christine
Can't say enough good things about the staff here. Norma at the front desk is an absolute sweetheart and went above and beyond to help me and explained everything with ease. Thank you to the team who worked on my repair, it looks as good as new. ?
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May 2024 by Gabe Smith
Came in with a broken trim piece on my dodge grand caravan. Was terrified of having a high cost, as maple ridge Chrysler quoted me $750. Made an appointment with craftsman collision the day before and came in with Nuno fixing my trim in 5 minuets, and at no cost! Amazing customer service, amazing company, amazing people. Thanks!
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May 2024 by Mateo Polak
Great Job! Amazing Staff! Got my F350 back on the road in less than a week! Wicked Craftsmanship! Highly recommend if you need any type of body work & accident repairs! Thank you!
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May 2024 by Hannah Marie
went to use them for a bit and run claim, they were AMAZING at first, had me come in for them to take photos and submit etc.. called me not long after and told me my claim was approved AND that my deductible WAS WAIVED and i clarified on the phone that it was WAIVED and they said it was.. so i take my car in and it was fixed in no time, go to pick it up and they CHARGE ME the deductible. ross the one who told me it was waived pretended like he had no idea what i was talking about. after i pay and leave the shop, i call ICBC give them all my info and tell them exactly what happened and ICBC told me my claim is still under investigation and craftsman should’ve never told me my deductible was waived only to charge me at time of pickup. this definitely happened because i’m young and they 100% took advantage of that. i will never use this auto shop again.
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May 2024 by Sigal Stein
Used this location for 2 claims and they were wonderful! Norma was so kind and explained the whole process. Helped me with paperwork and the whole team was so helpful. This would always be my 1st choice for repairs.
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March 2024 by Yan Baribeault (Jasthrus)
Experience, knowledge, and great customer service. What else do you need?
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March 2024 by AccidentallyVegan Dee
I've never had a claim before and they made it so simple. Truly fantastic service on top of my car. Looking absolutely brand new. I couldn't be happier with my choice to go to craftsman collision in maple ridge.
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February 2024 by Lawrence James Kerman
They got me in promptly. Set me up with a courtesy truck, communicated well, and finished two days early. A quick and painless process. Very satisfied with the service I received.
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January 2024 by Kem Gaul
I cannot express how thankful I am for the kindness, excellent service and consideration Doug and his team showed me. I came in to his shop shaken and one minute into talking to him I broke down crying! His gentle manner, patience and kind words were such a comfort after a traumatic experience. I’d never been in an accident before and the other collision place I went to was awful! The guy was rude and dismissive. Doug very kindly explained the ICBC process to me and assured me he’d help. He made the whole experience so smooth and stress free. They’re a gem to have in our Maple Ridge community.
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January 2024 by the fix it man
Great customer service
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November 2023 by shane johnson
I can't speak highly enough of the exceptional service I've received at Craftsman Collision in Maple Ridge, thanks to Doug and his outstanding team. They've consistently done an outstanding job on my vehicle every time I've been there. Their expertise and commitment to quality are truly remarkable. I highly recommend their services to any vehicle owner in need of top-notch collision repair.
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October 2023 by Al Rempel
I’m very happy that I took my vehicle here at craftsman collision they did the repair above and beyond expectations and when I picked up my vehicle they had it detailed for I’m very pleased with their concern with detail I will recommend to everyone to use their professionalismServices: Painting
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October 2023 by YS K
Good people
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September 2023 by Joshua Urquhart
Excellent service from start to finish. Under-promised, over-delivered in every regard. I honestly didn’t do much research before taking my 2013 Mustang GT here…I just figured they’d been around for a long time so couldn’t go too far wrong.I was still a little apprehensive as my car basically needed an entire new paint job(keyed), but the end result is beyond amazing. My car looks better than ever. Everything was put back together with OEM parts, clips, screws etc. Could not recommend this shop more. Extremely professional, efficient, and producing a top quality product for the customer. Way to go guys!
