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February 2024 by aresh t
What started as another good experience shopping at the Brick quickly turned to an epic fail. Not surprising why this store boasts a 1.4 stars on Yelp and 1.1 with the BBB of Vancouver where there has been 210 complaints closed in last 12 months. Our sales guy Karan was incognito throughout. The staff at the Langley store, although polite were unapologetic, almost arrogant in dealing with the multitude of issues with delivery (3 attempts) and install. We were charged 250 for a TV mount install however when the Brick's contractor came to do the work he asked for an additional 280 + tax to do the work because " he had to use a ladder" After spending another 8500 at the store and several thousand in the past this will be the last time I ever step into a Brick or Leons store\ Best part of all this was not a single person from the Brick ever even offered an apology for the 2 week long fiasco.
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February 2024 by JT Gauthier
Today we purchased an appliance from Jag. He was very helpful, knowledgeable and he made sure we were very happy with our purchase. We would definitely deal with him again. Rithvir and Samir were also very friendly and helpful loading the appliance into our truck. Overall, a very positive experience!
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February 2024 by Danika Nass
Manmeet is lovely! Very professional, I had a great experience purchasing furniture with her! :)
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February 2024 by Don Ulmer
Karan was excellent gave good discounts recommended
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February 2024 by Tanya Molberg
I have been dealing with the Langley Brick for over 20 years. I trusted a salesman to treat me fairly... was I ever wrong!!!! There are too many deplorable issues to mention. Worst experience ever!!!
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February 2024 by Brian Critchley
Fantastic service, Sunny was cheerful and had answers for all our questions. I will most certainly be purchasing any future furniture from him, and I will be living 9 hours away.
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February 2024 by Irene Ou
I want to return or exchange a gift from Brick, but I'm not able to because it's over 7 days. I know it's their policy but what kind of company offers 7 days of returning? Just order from Amazon.
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February 2024 by Maria Anastasia
Very helpfull and catered to our needs. He was not pushy at all, so that was refreshing.
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February 2024 by Anuj Sharma
I had an exceptional shopping experience at Brick Langley today, all thanks to the incredible assistance provided by Gary and Jag. They went above and beyond to help me find the perfect furniture within my budget, offering valuable guidance and a wide range of choices. Their kindness and expertise made my shopping trip enjoyable and stress-free. I highly recommend Brick Langley, especially with such fantastic staff members like Gary and Jag and on other hand deliver team coordination is also fantastic (sorry i don’t know the name of that lady) she call me with in an hour about delivery schedule.Thank you for your outstanding service!?
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February 2024 by Gina
Garvit Singh sadana helped meFriendly, excellent sale person
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February 2024 by 파노
Hi, We purchased the sectional sofa from Bricks Langley and much appreciated for a great customer service and especially great support & customer care for our sales consultant, SAM! Thanks,
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February 2024 by Raman Jhattu
Jag is very happy and charming person. He helped us with searching a right washer for us. It took us a while to make mind but he patiently waited and help us.
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February 2024 by Meena Babin
We just purchased a Samsung washer and dryer from Sunny, Sales Associate, at the Brick. He was very knowledgeable and friendly. Thanks Sunny!
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February 2024 by John Doe
We came to the store without expectations and Sunny helped us so much finding the right bed and base. The experience was very comfortable and non pushy. We will definitely come back to him at the store in the future.
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February 2024 by Amit Kaushish
The Felxiti offer by Brick is a scam. I was offered 10% cash back if I made my purchases through the flxity card, which I did and paid the full payment on the due date. Now the store is not giving me any cash back. The Brick langley is pushing me to contact the Flexity, and the Flexity customer service is returning me back to the store. Store and Flexity both are putting this on each other. I bought the Dining se and Fire place, TV stand worth more than 3 Thousands on the FAKE offers made by the Brick sales guy Sachin.
