-
February 2024 by Sreejith K
Very bad attitude of the staffs someone told he is a supervisor. But to a costumer or some one seeking help ,he dont know how to speak. He is not okey to be a customer service staff. This is the reason Taliz store have no people come to shope. Compare to value village this is very expensive and hired poor customer service skilled staff. I really don’t recommend and will not visit again in this shope
-
February 2024 by harnoor kaur
For this place a human in pain is not at all important it is the company that comes above anyone. I was in pain waiting for my bus and diarrhea and was in urgent need of washroom and they denied saying it will be liable to the company i cant let you use the washroom. They call themselves bussiness but dont have any washroom for the customers shame on you shame on you. I do what ever i need to reach to the top and complain about you. Just have little humanity.
-
February 2024 by Daniela Platon
The two stars I give are for the nice employees and fairly large selection. But the place is not great. They close early (I went yesterday, they were closed 15 minutes prior to their stated closing time). They are not as bad as Value Village but still overpriced. My biggest complaint is they don't test their electronics, but will not accept an exchange or refund. Just go to the Mission thrift store next door and all those problems will be solved.
-
February 2024 by Mani Samani
Talize offered more reasonable prices compared to a nearby Value Village, making it an appealing thrift shopping destination. However, the highlight of my visit was the exceptional cashier. She not only encouraged me to test the antique radio but also assisted me during the process. Additionally, she generously offered a senior discount for my mom, who was with me.Overall, Talize left me with a positive impression, thanks to its helpful and friendly cashier. I'm delighted with my purchase and the outstanding customer service, and I'll certainly be returning for more thrift finds in the future.
-
February 2024 by John Sterle
I'm giving 2 stars for the nice people at the cashier.I've always found them respectfull.Not so the manager.He is ....well,unprofessional.
-
February 2024 by Ryan.D
We were at the Langley location shopping, my wife and her sister needed to use the bathroom. She asked a staff member if they could use the bathroom as it was an emergency. They refused and when they told them they had to go really bad before they have an accident they called security to escort them out due to them needing the bathroom. Very unprofessional and not called for.
-
January 2024 by Victoria Ray
There on Black Friday. Their discount system was a bit convoluted.
-
December 2023 by Jolene Trenaman
Found a cloth steamer for 25$ well of course I'd like to know if it works before purchasing! So I ask a worker she says yes of course just ask at the front counter! Nope it's against their policy and refused to insure it worked. Manager states they're not allowed to help a customer determine whether an item works or not! No return policy! I'm baffled by the idea of this!!! I did not buy for obviously reasons! Will not be shopping at Talize ever again and will also be spreading the word! Very disappointed
-
November 2023 by Vincent
Good place to do shopping. Nice and helpful staff ?
-
October 2023 by Ray Ng
Got this item, took it home and realized that there was a tear inside, couldnt see it right away as this item has multiple compartments.I did detached the tag, brought it back on a different day and asked for an exchange, with the receipt.I did asked them twice that day, and told them I wasn't asking for money back, the way they answered me wasn't very nice either.At the very end they still said NO!!!!!!Found out that the person I talked to that day was a the "manager".It was someone who had no customer service skills at all.This store gets all their stuff for free, and they still mark up the prices extremely high.I think they are more expensive than Value Village.They probably are surviving cause its a rough economy right now, plus their location has lots of foot traffic, from the main bus stop.I would never recommend this store to anyone.Will never return again, if I could give zero stars I would.Bad store policy and bad customer service period!!!!!!!!
-
October 2023 by sandora beauty
They don’t tell us we cannot return the item before we buy it, and then when i wanna return it back, they say on the receipt it says no return .. after I paid my money already? (stealing.. stealing.. stealing)Even the manager didn’t help
-
October 2023 by Derek W
It's like Value Village, but more boutique-y. Slightly higher quality stuff at similar prices. In terms of adults and children's clothes, it is like someone sifted through Value Village stock and cut out the half of clothes that were lower quality.Their toy selection is good, but housewares and books don't have QUITE the level of variety that VV does.
-
August 2023 by Zia
For starters I’d like to say I’ve had quite a fantastic day lol & I’m not at all upset just a tad disappointed. Anyways, I came into Talize in search of a specific book which I found & was happy. The store is having a 50% off sale on everything today & so I grabbed a couple other things. In total I purchased 5 physical items. Right after I left to go wait for my bus, I glanced at my receipt to find that the cashier Guneet had rung up an additional item, without my consent nor my knowledge. So I paid for 6 things and $2.00 extra for a mysterious item (Yes, it’s $2.00 but it’s the principal behind it) Don’t play people like that. Had the bus not arrived right when I noticed it, I would have marched my jolly ol self in there & got some clarity. Again, not mad just disappointed. The trust is broken, and it is what it is. ?
-
August 2023 by no definetly not
Not bad.Could get better stickers for prices as theirs very hard or impossible to get them off. Leaves the glue behind.
-
June 2023 by Hardev Singh (Harry)
All the staff members are very friendly but there was one supervisor Gemini she was very rude. She don’t have any manners how to behave and talk to anyone. She doesn’t do any work and she put all the burden on her employees to complete the work. She always use her phone during work and she also do discrimination with their employees. Now she got fired from her job and everyone is very happy and can work peacefully.
