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March 2024 by Jayme Hall
I got my bike serviced here a couples weeks ago by Surya. Today when i went to ride it the gears were rubbing so bad against my tires i thought it would break them, my breaks suddenly don't work and when comparing my gears to my boyfriends bike it definitely appears that my gears have been bent… i would recommend going anywhere else to get your bike serviced.
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March 2024 by Amir Bakovic
Ask staff a question and they just shrug saying “uhh I don’t know, ask someone else”.
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March 2024 by Mike Buss
The service was incredible.
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March 2024 by Mohamed Salah
Edwin the store manager was such a nice person, really went the extra mile with his support and assistance. A true example what a true customer service level should be!
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February 2024 by Mattias Andersson
They continue to fail to correct their posted store hours, leading to huge lineups of people wasting their time waiting for them to open. Very disrespectful of customers' time.
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February 2024 by Jona Sanderson
Half the men's jackets didn't have price tags on them
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January 2024 by Five Crew Gaming
I bought a package of underwear it came in a box it says there are SUPPOSED to be 3 pairs and it only had 2 in the box. I thought it was final sale because it's underwear but I guess not, what a rip off!! When you spend $250 in a store you should be getting everything you pay for
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December 2023 by Marcus Wang
Emma did great to help me out and I will like to say thanks to her for providing me great customer service and she is very friendly
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December 2023 by Daniel Jung
Lots of selection on badminton and tennis rackets. Well equipped in most recreational sports. Staff are also very helpful in finding what you need
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November 2023 by T Bal
Don’t bother with online order and store pickup. The whole purpose is suppose to be to save time. Instead, you have to go inside the store, to the service shop and wait 10-15 mins while the clueless staff trys to find the order. Much easier to just come into the store and pay at the register.
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October 2023 by Brian B
I was having a pretty significant issue with a previous purchase that I made some time ago and one of the managers, Edwin, really stepped up and went above and beyond to resolve the situation for me. From the start Edwin demonstrated an unwavering commitment to the customer which (sadly) is pretty rare these days. Thank you Edwin for such a phenomenal customer experience!
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October 2023 by Saveendra Singh
Great Deals on clothes. Great selection of items. Friendly staff who were ready to assist us.
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September 2023 by B Jaymes
Braeden helped me pick out 2 pairs of runners, one for work and one for the gym. He was very patient while helping me which I appreciated since I'm so picky when it comes to runners. Awesome kid! Thanks!
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August 2023 by Charles Zhao
This store is located inside the mall and has a very good environment. There are two entrances and exits, each with a cash register. Most of the sports goods can be purchased here. Today, I was grinding ice skates for my child. A female service staff member has been chatting with another customer, disregarding the feelings of other waiting customers, and I feel very bad.
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August 2023 by Pahulpreet singh Arora
I visited the store to redeem my coupon we were not sure if the coupon was only online or is there any way to redeem it in the store as some stores do that. Cashier says that it was online but she was very polite about it, just to double check if any manager can override it we asked for managers help, EDWIN came and he was very rude about it. He was not ready to even listen us. My wife and I both work in retail stores as management and we know even though we don’t have any solutions we still try our best to provide the best experience. At least you should know how to say things in polite way to convey your point.very disappointing to see these kind of persons in management.
