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November 2023 by Rob Hudon
I went in thinking it was busy, nope, all the employees, not one came up to me and asked if I needed a hand, after about 10 minutes of me aimlessly looking for what I needed, I finally asked someone. I guess I was expecting to more, god forbid someone do they’re friggin job. And maybe a smile…
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October 2023 by D. J.
Exceptional service from oh-so personable manager "James".Was well worth the distance visiting this Langley Skechers Store. Immense selection, as was James patience and expertise. Thank you for a good experience, will definitely return!Deb D. in Delta
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September 2023 by Ravi Sidhu
Great service and attitudes all around! Imalka helped me pick the most sensibly-priced shoes (which were also the most comfortable) whereas the manager also happily applied my work discount.
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September 2023 by Spencer Ennis
We had an excellent shopping experience with Imalka. His customer service is exceptional and he was very professional and efficient in helping find exactly what we were looking for!
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August 2023 by Danacougar P.
Manager accused my husband of wearing the shoes he was returningrude manager in person and on the phonejust a return no money exchangeguess they do not want the business can shop anywhere to get the product so dont go there
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August 2023 by Heidi Langille
I had an amazing experience at the Langley location. I was given helpful feedback and service. I purchased 2 pairs of sandals with the special on of buy one pair and get the second pair 50 % off. When I returned a few weeks later because I couldn’t make up my mind on one of the pair of sandals ….. ?♀️… Mahima (the assistant manager) whom had helped me on the floor both times was again extremely helpful. Return policy is excellent and she helped me find the perfect sandals! Thank you for the friendly customer service!
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August 2023 by Tricia Grajek
I love this Sketchers outlet. They have a clearance section in the back for up to 70% off and I always find great deals.
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August 2023 by Jasinder Bains
Great deals. Store is always clean and well stocked. The staff are friendly to help you out, but give you time to browse without following you around.
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July 2023 by lydia gennai
Kudos, Ken (and Heidi)! What brings repeat customers back to a store? Quality merchandise & selection are just the prerequisite. The thing that solidifies customer loyalty is a positive, memorable interaction with knowledgeable staff. I’ve been to this location twice and experienced outstanding service from Ken who has made it his business to independently study the technology behind the products, and the role functional design plays in supporting different physical needs, problems and other factors that affect choosing the mos suitable footwear. With a dizzying choice of styles & design elements that can affect outcomes, Ken was able to intelligently listen to my needs & requirements, giving informed and unbiased advice. This helped prevent the “overwhelmed” feeling, saving time as well. Ken is an asset to this organization. N a previous recent visit, Heidi too was extremely well informed and knowledgeable. Highly recommend these two great associates & this Skechers location.
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July 2023 by Charlene Ripka
Imalka was amazing, very helpful and very kind.I had a great experience. This was the first time for me in the store. I’m very happy.
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July 2023 by KUNAL BAJAJ
Amazing deals... Original products.... Staff could be more aware .... Overall a a very good experience though.
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June 2023 by John McKilligan (The Captain)
I went to this store after seeing all the commercials for slip on shoes because I am suffering from injuries as a result of an auto accident. The sales ladies were very unwilling to help. I normally take a size 10.5 so I selected an 11 but I couldn't "slipin" so I asked if they had a shoehorn. They brought a 3 inch shoehorn. I decided to wait to talk to a manager. "I'm one of the managers " gave me an arrogant reply and was most unhelpful.
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June 2023 by Gita Rickerby
Had a wonderful assistant take me all over the place finding me the right pair of shoes. Thanks for all your help imalka. Your the best
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June 2023 by Vincent Morgan
Love going to the store. The staff are always outgoing friendly ready to help and very quick to find the shoes that I need really good deals
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June 2023 by Dee B
There's definitely a lot to choose from at this store, but the prices are outrageously high. And the aisles are very narrow making it awkward to get by other people. Probably won't be back
