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February 2024 by Kamal Bhardwaj
After spending weeks of scouting and hunting for what exactly i had in mind and what I was looking for, I stumbled upon ScanDesigns Furniture. I really wanted the Mid century Modern look and style for our home but price was also a concern. I found a sweet spot at ScanDesigns.We were amazed by the friendly customer service provided by Scandesigns. When we entered the store, we immediately felt that this was the style, feel and quality we were looking for. Olga helped us choose the fabric and when we came back later to finalize, the staff recognized us immediately and we could just continue the conversation where we left off. You don’t buy furniture every day, so it’s not a decision that can be taken lightly, but the staff gave us time, space, and advice to try things out and how to visualize it in our space. Their friendly professionalism without being pushy helped us tremendously in choosing the right look and feel for our new townhouse. We were amazed everything could be delivered the same week. The delivery team took all packaging with them and inspected whether the furniture was exactly as we ordered and expected. A big shout out to Edyta and Olga. The delivery was super smooth and they handled it very well. With in 20 minutes their team installed the furniture. Thank you, team Scandesigns Langley, for helping us setting up our home!
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February 2024 by Neil Stevens
Kelly was very helpful and informative. A pleasure to deal with.Thank you from Enid stevens
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February 2024 by Christine Quinlin
We have followed Stacie from Scan design for years now. Stacie is always helpful, her willingness to go the extra mile, her amazing eye for design, quality, fair pricing and positive attitude will keep us calling her wherever we are looking for nee pieces to decorate our homes. Our latest piece was a beautiful live edge table from Muse and Merchant. Thank you Stacie.
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February 2024 by Michaela Richards
My boyfriend and I recently furnished our new apartment at Scan Designs in Langley. We bought our couch, bed frame, and dressers all from Scan and could not be more impressed by the quality of furniture, as well as the care we received from staff. Stacy B. helped us the whole way to design our space and arrange the furniture delivery. She could not of made this more of a smooth and fun experience than it was. We will for sure be buying all of our future furniture from Scan Designs, and could not recommend them more.
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February 2024 by Rianna Miles
I am an interior decor designer and have shopped Scan design for many years! Eddi and her wonderful sales team are top notch professional that always go the extra mile! My favorite store and my favorite people. They have great quality pieces at a very fair price, I highly recommend them!
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November 2023 by Richard Cannon
Great funature, and the staff is good
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October 2023 by Catherine Kavanagh
I just love my new couch . Thank you so much Kelly and all the lovely staff at Scan Design . Kelly was an absolute pleasure to deal with so knowledgeable and patient , it was an all round excellent experience I will definitely be back .
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October 2023 by JJ King
We found the pricing reasonable and the staff friendly.Shout out to Kelly Beatty who is very knowledgeable and has a no pressure, down to earth sales approach. She worked hard to find us the pieces we wanted when they were not available in house.We are very happy with the service and will be back.
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October 2023 by Ruth Rempel
Amazing store! Amazing furniture. Ryder helped us walk through the whole process. Thanks, ScanDesign.
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August 2023 by Dustin Hutton-Alcorn
I had an INCREDIBLE experience working with Stacie. She was thoughtful, supportive and creative in the solutions she was recommending as I was looking to furnish my first home.I appreciated that she took the time to get to know me, to understand what I was looking for and used that to guide my purchasing experience.Stacie (and the entire team at the Langley location) are absolute gems.
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July 2023 by Nola Taylor
Muse and Merchant is a fantastic store to locate that special piece of furniture or accessory.We found the style and custom colour we wanted for our new sofas with the help of our wonderful sales associate Jennifer.Good quality Canadian made Sofas that are so comfy and stylish. We have received many compliments from our friends.Thank you Jennifer and Muse and Merchant for your wonderful service and selection of products ❤️
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March 2023 by Erich K.
The reclining sofa I bought was very uncomfortable when sitting it in for long periods of time. I think there is a really bad design flaw. But as it was longer than the 3 day return policy they refused to do anything for me. I did not know they only had a 3 day return policy. No one in the store mentioned that to me. I explained to them that 3 days is not a realistic time to be able to evaluate the comfort of a sofa. The manager (Casper) was insistent that they would do nothing, and just kept on stating "we don't sell used furniture" (and yet they tried to sell me a "floor model" once). If that is how they treat their customers, it won't be too long before they won't be selling new furniture either. I am very disappointed in their attitude. I guess they don't care about keeping returning customers.
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February 2023 by Kyla DJ
I don’t usually write google reviews but my husband and I had the best experience shopping for furniture with Kelly yesterday. We usually both find the process quite overwhelming and stressful, but Kelly made us feel right at ease. She was incredibly knowledgeable and just a truly genuine human being. Not once did we feel pressured or rushed to make a decision. She seemed to know when we needed some space, but would check in with us just the right amount of times. We ended up spending over 2 hours in the store and came out with two beautiful chairs and a love seat. Thank you so much, Kelly! We will be referring all of our friends and family to you and be coming back ourselves! This woman should be in management if not already!
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February 2023 by Marna Short
This is the second time we have bought Stressless furniture from Scan Designs in Langley. We bought a full living room set back in 2006 and now we just ordered an office chair. The staff in this store are fantastic - helpful but not in your face. Both times we started our search over on United Blvd in Coquitlam - found something at Scan Designs we liked - got absolutely no help from the sales people there - but wanted the product enough that we followed through at the Langley store. Our recommendation to anyone looking to buy Stressless furniture - just go directly to the Langley store! We dealt with Stacie and Rose this trip and they were both great.
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January 2023 by DC Wenham
We recently had to ask for warrantee service on a recliner. From start to finish the service was excellent . The warehouse staff went beyond expectations to ensure our chair was delivered back to us in " as new" condition and even waived the delivery fee! We highly recommend the Langley store and Warehouse staff.
