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September 2024 by Andres Agudelo
Customer service experience and overall process was amazing thanks Napa for thinking about the customers
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September 2024 by Bradley
25 minute wait for a brake line and fitting that was “only in the back”. Also why is there always two workers just making out on the front lawn?? All of 92A can see you, everyday.
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May 2024 by Kris Vang
Great people, great prices...what could you want more...lots of parts in stock. Friendly knowledgeable staff. Great place for automotive parts ?
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January 2024 by John Garnett (Cj7 the super snail)
They always seem to have what I needThey are parts guys and gals. Some times. They might know what you are talking about.Be prepared with your information. Know what you need and how it works.
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December 2023 by Harmeet Nijher
Could you please install a bell/buzzer or flashing light to signal shippers/receivers when drivers are waiting in the cage to hand over or pick paperwork for delivery & deliverys
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November 2023 by Jesse Palanio
Other than the ability to not have the ability to have a personal account account ?
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November 2023 by Rob Q
Staff were helpful and fast.
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November 2023 by Jamie
Bit of a wait but I got the right part that I needed.
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October 2023 by Harley ajas
Super helpful, knowledgeable, and friendly staff...thumbs up!
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October 2023 by Daniel Suzuki
I was sold some led rear turn signal bulbs after I made sure to ask them they wouldn’t do hyper-flash. I immediately went and tested them in the parking lot and to my surprise they not only hyper-flashed but they were dimmer than my stock halogens. I went back in and tried to return them and was refused. I will definitely not be buying bulbs from Napa again.
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July 2023 by Michelle Lehwald
Unfortunately they sell you defective parts. You pay mechanics to install them. Then you have to pay a mechanic to remove it again. Bring the part in (with a different car) to either exchange or return. Then pay a mechanic to install it again.They will not help you in any way. This is the second time this has happened. I will no longer do business with them.** Thanks for your reply about policies. This just proves once the sale is made on a defective part, your policy gives no client support. It leaves the client paying a mechanic for a job to be done twice. Also the client has to make extra trips with a borrowed car to purchase for the second time working replacement parts and then go back to refund the defective part. **
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July 2023 by M L.
Unfortunately they sell you defective parts. You pay mechanics to install them. Then you have to pay a mechanic to remove it again. Bring the part in (with a different car) to either exchange or return. Then pay a mechanic to install it again.They will not help you in any way. This is the second time this has happened. I will no longer do business with them.
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June 2023 by edward betts
Sarah Steele was extremely friendly and provided excellent service, this is why I always come back too Napa.
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May 2023 by Don Harvey
The counter girl was great. Part was waiting for me with a great discount. Lordco parts person couldn't give me a straight answer. Quoted me double the cost. Didn't know what a wiring harness was.
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April 2023 by Tony Bevacqua
Always great service products are A1 no problems keep it up
