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September 2024 by victoria smith
I cant believe how expensive the bay has gotten in the last 2 years ? ?
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September 2024 by Jay Selinger
I bought a suitcase as a gift on Sunday as it was on sale; but upon opening the gift, the recipient wanted a larger suitcase. Tried to upgrade to the larger item on Wednesday, but was told sale was no longer on, but would return on Thursday. Went back today (Thursday), and still no sale. However, the manager, Sandha (apologies for spelling), honoured the same 65% discount I’d paid on the first piece and made the return and swap for me. Amazing service, very friendly and accommodating. Will definitely be back!
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July 2024 by Nwp_016
Horrible customer service
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July 2024 by Shifali
Best place when there are Bay Days
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June 2024 by Healthier Homes with Heather
Lots of selection, well organized and clean.
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June 2024 by Rome Hussain
Neil in the shoe selection was very nice and friendly. Good sales. The shoes below wee 9.99! Can't complain
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June 2024 by Dave Dagg
It's the Bay ???? ?
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May 2024 by Barjinder Gill
Good store good deal
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May 2024 by Barry N Jones
Like the Langley store a lot, live in Abbotsford and our store is pathetic.....more Zellers quality than "Bay" quality!
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May 2024 by Demet Sagcan
Not much stock Some sales associates are not able to communicate well... not inviting...
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May 2024 by Bev Davies
Way out of line with costs! Too many other stores with same products for less!
Also, store not as neat & orderly as in the past.
Really quite disappointed with clothing selections. Won't be coming here often!
Sorry to say, store has appearance of coming to an end.
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April 2024 by Rajvinder Kaur
I always get what I am looking for
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April 2024 by Eunice C
I'll go for the sake of The HB Company's well deserved credibility and just cause I love them in general, but this particular location always has me walking away shaking my head.
Firstly, upgrade your brands. It's a whole new demographic/economy in Langley now.
Secondly, please stop being so pushy about your MasterCard. Asking once is enough. Please trust me when I say I'd rather pay the extra 5 dollars than get another credit card.
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April 2024 by Sal I
bought a 5000 dollar couch and paid for delivery in February. no call or email until i called them the day it was supposed to deliver (march 30). they said delivery is not going to happen and they don't know what the plan is. after several calls and complaints, i get a call from the sales person... no apologies or anything except for: here is what we can do, you can pay for delivery from Richmond warehouse and we will cover 15% or you wait until July to have it delivered!!! the worst experience ever!!! i am never buying furniture from them. i canceled and went else where...
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March 2024 by bebe styles
Poor customer service from the department manager. I brought a perfume today. She didn't ask for my rewards before she completed the transaction. I lost more than 100 rewards points because of this.
