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February 2024 by James Maddison
The staff were friendly and quick with my pint lol
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February 2024 by Merlin Rabbit
Some honest feedback from my dodge ram having a combination switch replaced. Total I paid initially was $1179.I'll start with the good. The auto shop is well maintained and very professional with courteous staff. I dealt with Lucas who was very pleasant.The bad. I questioned the cost initially as it's over double what I expected to pay from my online research. I was told it was a complicated electrical issue. I picked up the vehicle and asked to see the part that was replaced. As soon as I saw it I knew it was only a few screws to replace the switch. I questioned this and was told it was a complicated job and required the whole steering column to be removed. I was doubtful as I'd already watched a bunch of YouTube videos which show it being done in minutes using two screwdrivers. Afterwards I also called Dundee Auto in Langley to ask them for a quote. For labour they quoted $148, for parts they quoted $285. At Hudson's the labour was $407.92 and part $396.25. Plus diagnostic and taxes.After bringing this issue up, Hudson's did give me a $301 refund. I was told by Lucas that he entered the details into the computer incorrectly which miscalculated the cost. I don't buy this as it's a contradiction to saying "it's a complicated job requiring the steering column be removed".I commend you guys for owning up and refunding me some money at least. You should note that we're in a digital world with online threads and YouTube videos showing how easy or difficult things can be. Finding an honest mechanic is like trying to find life on another planet at the moment. Perhaps it didn't help that I'm in a truck and camper travelling around and unlikely to be back in Langley to complain in person.My advice for any customer is, if you're quoted something here, call around and also research yourself. This would have been half the price at another mechanic for example. It's a pretty and pleasant screen you'll deal with, but you could save hundreds if you spend a bit of your own time calling around and researching. This is just my subjective experience though. Maybe those living locally won't be ripped off as they'll be returning customers. 5 stars for the pretty picture, professional and friendly attitude. 1 star for being genuine or honest and exaggerating repairs to extract dollars.(I've seen some replies from Hudson's regarding people leaving reviews under an 'alias'. Please note some people use nicknames or even pets names in their email address)No hard feelings guys and no need for a reply as we both know it wasn't computer miscalculations. I called you out and you refund some money. So this review is for other customers and to tell you to just be genuine and honest without exaggerations. Please understand it's an expensive time in an expensive city and people are coming to you for help. Not to be taken advantage of.
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January 2024 by wang jason
I just experienced the good quality services again ! Epecially Tyler think what i needed ,So I strongly recommand this shop!Service: General repairs & maintenance
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December 2023 by Sylvia Baco
Lukas and his staff are so helpful. I took in my 2007 Toyota Yaris when it wasn’t starting . I called around and no one was able to help me . When I spoke to Lukas he asked if I could bring in my vehicle the next morning . I was very impressed with the quality of service and professionalism at this company . I had my car diagnosed and fixed in a few days. Was also given a courtesy car, which Toyota never offered until late January. I am so happy I found them and they were able to get my reliable vehicle back to my son and I before Christmas. I would highly recommend them for your auto services , great from beginning to end . Thank you Lukas and staff!
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December 2023 by Zea Mae Coronado
My friend recommended Hudson when I was looking for a shop to fix my car that won’t start up.I got an amazing experience with Tyler who advised what my car strongly needs that time and not pushy for services not necessary .Price is fair and service was great.Thank you Hudson team.Highly recommended!
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December 2023 by Marie J. Bell
I have only the best to say about the Hudson-Langley team.Well organized, always pleasant, esp. Zak J. and Darcy and others I have dealt with.And always on time as promised.Thanks, guys.Marie M.
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December 2023 by Wicked
I recently had a transmission done on 2005 Toyota Echo. So grateful for the service I received. Not only did they go above and beyond for myself but I watched others receive the same quality service. They really go out the way to make sure you get the best deal.
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October 2023 by Yurii Domaranskyi
You know, it was the best experience I had when it comes to service and professionalism. Graham is incredible, listened to me, and helped at best if his capabilities. And when it came to pay the bill, I was positively surprised. Definitely will come back here. Hope my car won’t break down soon, though. Thank you so much Euro Fix, and Graham in particular.
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October 2023 by Doug Ament
We came in on a Friday afternoon with an emergency need to fix a rear axle bearing that had to get done Friday in order for us to head to California on Saturday and Sunday. Lucas went above and beyond getting us in immediately and fixing it as fast as he could get the part there everybody in the shop was very kind and very much wanted to get us on the road as fast as they could highly recommend this place.Service: Steering & suspension repair
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September 2023 by Jim W
Best shop I have dealt with. I had 2 larger jobs done on my f 350. I actually drove to Alberta and had another issue and waited until I was back to have these guys work on it again. I highly recommend.Services: General repairs & maintenance
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September 2023 by Matt Cameracci
Ravi was great, and I’m glad I took my car to euro fix. I had my car diagnosed at the dealership and felt that some of the things they were telling me weren’t true based on my past experience. The price I paid was heavily discounted compared to the price the dealership told me it would cost to fix. Ravi sent me pictures showing me the problem, and never tried pushing unnecessary repairs on me like the dealership; that kind of honesty is exactly what I look for when taking my car to get repaired. It’s nice to have a place you trust when you need something on your car fixed.Service: Engine repair
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September 2023 by Hosha Zadran
These guys are so helpful, efficient and go the extra mile to help their customers. I had the pleasure of working with Tyler and Jake the last time I was in, I had to show them an issue I had with my licence plate instal and they both went out of their way to help. Every person I have dealt with here deserves over a five star so this will definitely be my auto go to. Very recommended!
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September 2023 by Jenn Reddy
I've never experienced such a genuine and positive experience at an auto shop. My car had a random stall over a long weekend. I was referred to Hudson Automotive and they did not disappoint. They were fully booked but were able to sneak me in and try diagnosing to see what the issue was. They kept my car for a couple of days, and of course my car had no issues. They took it out a few times and they weren't able to pin point why it stalled. While they may not have done any repairs, the communication was amazing, they offered to help (should anything else happen again) and they didnt charge me for anything. I'll definitely be using them for anything needing done on my car in the future!!
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September 2023 by Karyn Chopik
Graham is the best customer service I have ever experienced. The European side Euro Auto Fix is hundreds of dollars less than BMW Langley. I will get all my work done from them moving forward. They are very helpful and did a great job. Highly recommend!
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July 2023 by Lynne Perih
The honesty and professionalism I recently received from Graham and staff was so amazing. I was a first time customer but I will be using them for all of my BMW needs. Highly recommend this group!
