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February 2024 by Bruce Novotny
Always a great experience. Always get professional and friendly service.Great place, great product, and great people (staff?)...Five out of five ??????
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January 2024 by Vitaliy Sitonin
I've received service from Jas today and had a great experience. Very professional and helpful. Great costumer service.
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December 2023 by Jackie Gerwood
The customer service was great not pressured sales. Great deals do it.
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November 2023 by Jhonny Franco
Zoey was amazing to deal with. Made the process of upgrading four phones as easy as it could be!!! Thank you Zoey!!! Highly recommend asking for Zoey!
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November 2023 by nhon tran
Zach has made our experience at freedom quick and easy! ?
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November 2023 by James Wang
Honestly, excellent overall shopping experience. It's beyond my expectation. Manager Luis was friendly and professional. I was quite impressed by his product knowledge and salesmanship. Plus the company offers a wide range of plans from the entry level prepaid to fully loaded subscription plans. There is something for everyone. No doubt, a winning combination. Keep up the good work and thank you. The store is located by the main mall entrance. Bus stops nearby and shared parking.
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August 2023 by Peter
Good morning. I had a reason to pay a visit to your store recently. You handled the problem I had with utmost courtesy and excellent knowledge about my Iphone problem. Any time I go into the store the staff are always very helpful and knowledgeable about the products they sell, and above all, service. I am in the mall quite often walking with a friend, so I have plenty of opportunities to visit your site and always come away pleased with the service. Thank you.
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July 2023 by ken dana
ZOEY ZOEY ZOEYAND STORE MANAGER LuisNeed a cellular phone up grade or a new one is what I have had done at this store.You'll be assured to get great service from ZOEYThank you for the expertise from ZoeyAsk for Zoey 6 stars ?Also to note Freedom has better rates and plans check them out )))VP TRANSPORTATIONServices
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June 2023 by Toots McGuire
Quick and pain free customer service. They were very helpful, and were able to switch the plan on the phone very easily. We've always been pleased with this location of Freedom, I'd much rather go in and talk to them directly, because they are well informed, making it easier to make a decision. There isn't any pressure, everything is always above board.
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June 2023 by Amberlee Langley
Went in a few days ago regarding some issues with my account. I encountered the most lovely, efficient, and knowledgeable sales associate I’ve ever had the pleasure of meeting!! Came in quite disheartened and Zoe Howard had me leaving with the biggest smile on my face! Wish more workers were like her as I’ve encountered quite a few bad ones! Thanks so much again, I will absolutely be going back to see her personally if I ever need help again!!
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June 2023 by C. C.
Store is fine but the network connection is weak and coverage is miserable. This can be problem when someone try to reach you or you try to dial out. Their data included in the plan is useless & meaningless when the connection is not even there. Buyer beware!
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April 2023 by jagdeep maroke
Save yourself from these guys tells you a wrong amount in the beginning to start a contract once you are into contract price goes up quickly. Such a pathetic service
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February 2023 by Layne Schwandt
Have been a customer for 2 years now and the service has been good only a few areas where reception is spotty overall good company...would recomend if looking for value and lower monthly bill was previously with Virgin and they beat them by 30 bucks a month was an easy decision to change over.
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January 2023 by phi pham
I purchased a phone plan for 14Pro yesterday. Himanshu was the one who helped me during the process. I was impressed by his helps and supports during my time in store.He provided me the best service ever. Thank you very much, Himanshu
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November 2022 by Donna Nygaard
We recently purchased another phone (an Iphone 14 pro max) from this store, and I say another because we have been with Freedom since it started as Wind, at this location. We have always received absolute professional service. This time, was no exception. Daniel C was so good as well as the other staff. Because we had more than 1 phone and things had to be transferred it was a bit complicated (not for Daniel, but for us). He was so patient with all my questions and had us on our way smiling. Thank you Daniel C and the rest of the staff:)
