“I am THRILLED with my overall experience at Kia Victoria. Isabel was so lovely to work with and made sure that we got the best (and safest) vehicle for our growing family. I’m over the moon happy with my new Sorento and the whole experience.”
8:30AM - 6PM
3347 Oak St, Victoria“I live north island so I had to make a trip down to Victoria to get a recall done on my car. Campus Acura handled everything so smoothly. James, in the service department, had a loaner car ready for us to go when we arrived and kept me informed about everything happening to my vehicle. It was my first experience with them but it’s one I won’t forget. If I lived closer to Victoria, Campus Acura would be my go to dealership.”
8:30AM - 4PM
2745 Douglas St, Victoria“Mike and his crew were friendly and very efficient. They know what they're doing.
Mike Moore went above and beyond to ensure that I was satisfied with my Leer canopy. Several canopies were ordered and returned because they did not meet his, or my standards. He never hesitated to go back to the manufacturer and get a satisfactory replacement.
I can not remember ever having this level of service. Although the price was good, I would recommend Hornby's for the service alone.
Thank you, Mike”
“Great experience with CB’s, everyone else was booking months ahead for repair work on vehicle, CB’s was able to schedule me in the next week. They took care of the arrangements with the rental vehicle company and coordinating work with Nissan and insurance. The staff were very professional and took care of everything efficiently and responsibly. Definitely a 5 star experience”
9AM - 5:30PM
2929 Douglas St, Victoria“5 stars are not enough to match how trustworthy and respectful the staff at Audi Victoria are, especially the sales representatives Todd Lindsay and Ali Alswiar, who helped us beyond expectation. We visited many of the dealerships in Victoria when looking for a car, but the level of courtesy and customer relations from Todd, Ali and Audi dwarfed every other experience.”
9:30AM - 2PM
546 Dupplin Rd, Victoria“Extraordinarily high quality work!! Prompt, attentive and friendly service. All at an unbelievably reasonable price, very close to (less than) initial estimate. I very strongly recommend John's Auto Body and Paint Shop.”
“We had an excellent experience with Limas Auto Body Shop in Victoria.The staff especially Kris, Chris and Danielle displayed outstanding customer services; they were exceptional communicators and kept us updated on the status of our vehicle repair. They were kind, patient, courteous, efficient and professional in their dealings with us.
We respected them for not over promising on their timeline and being honest and making accurate assessments.They helped alleviate some of the stress and frustration that we were experiencing dealing with other aspects of the accident that had occurred with our vehicle.
Thank you to the hardworking staff especially Kris, Chris and Danielle that took care of us.
We appreciate you all and you should be commended on a job well done!”
“I would highly recommend working with Franklin Foo at Jim Pattison Lexus in Victoria. He's very knowledgeable and really works hard to help his customers. From first contact to finalizing the deal and also post purchase service, he has been top notch. You definitely feel like you have gained a friend after talking to him. So I have had no hesitation in recommending him to my friends and family. A big thanks again Franklin and the team at JP Lexus Victoria!”
“I had an ICBC repair. CSN made everything smooth and easy. I basically just have them the claim number, and they took care of everything else, including seeing up the rental car and having them waiting for me when I dropped off my car.
During the repair, they kept me up-to-date with the status of parts being ordered, expected completion time etc ... communication was on point!
I had never had to deal with a body shop in the past, so I really didn't know what to expect. They made everything easy, and I wouldn't hesitate to use them again if I ever need to!”
“Thank you very much for your prompt and friendly service today. You stopped what you were doing and immediately helped us replace a battery so that we could use our car. I appreciate your kindness today. See you in the future, Colleen”
“I cannot say enough good things about the staff and the service here. They even fixed something that another mechanic had messed up.
They're also quick and prompt!
Very grateful and will be returning for all of my tire needs.”
“Cannot recommend Auto Obsession enough!!! I came in last minute with a smashed out window and the team at Auto Obsession took care of it immediately. They went over the top to clean up the broken glass and got my jeep looking like new again. This was the best experience I have ever had with an automotive shop. I live in Alberta and would go out of my way to go to this shop again in the future for any mechanical needs. Amazing customer service!”
8:30AM - 6PM
3361 Oak St, Victoria“Steve (in sales) was awesome to deal with. Very helpful, easy going, and patient - I shopped around for over a year before making a purchase - and he was a great resource. My new LEAF is superb! Thanks :)”
“Jeff is super knowledgeable and very friendly to talk too. Would recommend his service to anyone, especially to those with a Honda. Jeff will take all the time he needs to make sure your questions and concerns are answered, and will also provide his own expert opinion.”
“Audy got my car in so much quicker than anyone else could after my accident and fixed it within a day of receiving the parts needed. My car looks brand new again and Deborah and Tristan were an absolute pleasure to deal with, so friendly and helpful. I appreciate you all so much!”
“Only shop in town that accepted to take my Tesla in for an estimate. Eric was very helpful in explaining the « behind the scenes » with ICBC, private insurers, auction houses, appraisers, repair shops... A resolution was achieved within one week of my car being brought there (after three weeks of waiting in the dark). Thank you! ?”
“Really appreciate the team here, I called from out of province to have tires put on a new vehicle before I came to pick it up. Gabriel was very friendly and professional, I would highly recommend this fountain tire location.”
“I had a claim and these guys took care of it all for me a couple weeks ago and made it super simple Excellent customer service. Such a friendly staff . In my opinion they went above what was expected ? super happy with thier work and will definitely recommend ?”
“Mark is excellent. He helped me figure out my insurance plan from Calgary, which was a nightmare. He naturally puts the customer first which rarely happens these days.
My BMW looks like it’s new from the factory. Great quality of work and attention to detail.
Highly recommend Craftsmanship Collision Colwood to anyone seeking the best service and quality of work.
Gord.”
“Amazing! I took my Subaru in for new brakes. Very friendly, great service and the price was alot less than i thought it would be. I wouldn't hesitate to recommend this business. There is a reason they are busy!Service: Brakes”
“These guys handled my vehicle like it was their own. After three days I got my vehicle back handling like it was brand new again. The front end work makes it look brand new again. They even did some detail work inside the vehicle for me. Could not have asked for a better experience. Thanks team.
- Jeep Grand Cherokee Limited ??”
“Really impressed with my experience here! I had a dent on my hood that I needed to get fixed as the paint was chipped. I was able to get an appointment in the following few weeks after my initial inquiry. They kept me informed the entire time, and stayed on schedule! When I picked up my car, I couldn't even tell where the dent was. The customer service and workmanship was top notch. Definitely recommended going here!!!”
8:30AM - 6PM
506 Finlayson St, Victoria“I had an outstanding experience working with Noely. From the moment I walked into the dealership, she was attentive, knowledgeable, and incredibly patient. She took the time to understand my needs, provided honest advice, and never made me feel rushed or pressured. Her professionalism and friendly demeanor made the car-buying process seamless and enjoyable. I highly recommend Noely to anyone looking for an stress-free and pleasant car-buying experience!”
“Am hoping I won’t need their service again but if I do I will be back! They are professional, through, & do a great job AND I got my car back washed & vacuumed inside! Felt like I was treated like a queen!!”
“I walked into Fountain tire looking for winter tires as I recently moved to Bear mountain. I previously didn’t need any winter tires, so had no idea what I needed. I met Paul, he understood my needs & not only gave me options but also explained the difference… he was very transparent about pricing & offered me the sale price that I wasn’t aware of…?
In no time, Paul ordered my tires & had me scheduled in. I had my wallet pulled out as I thought there would be at least a deposit required but no payment was required. Talk about No’ pressure sales!! I had my new set of tires installed now’ same great service by Matt, Absolutely genuine & customer-oriented team at this Langford location, I would definitely recommend you check them out for your next tire needs.
Big Thank you Paul & Matt.
Sue”
“By far the best customer service. they were not able to take on my job. but still helped to guide me through the ICBC proses and helped to steer me to reputable shops that may be able to help. I will forever recommend Boyd in Keating to any one i know looking for auto body work. thank you very much to your team of amazing staff”
“Sometimes things don't go according to plan.My tail lights were accidentally damaged during the installation of my wiring harness. After I discovering the leak, Corey took care of my problem by ordering new parts to replace what was accidentally damaged. It took less than a week to get it fixed.In my mind, the businesses that own their mistakes and make things are right are businesses that should get great reviews and return business. Well done, Corey and team!”
“**Fantastic Experience at Jim Pattison Toyota!**
I don’t usually write reviews, but after my recent experience at Jim Pattison Toyota, I had to share the love! I went in to check out the new Rav4 and walked out a proud owner, thanks to Margot in sales. She was incredible—knowledgeable, patient, and somehow managed to answer all my "just one more question" inquiries without breaking a sweat! Margot is the Jedi Master of car sales, and I couldn’t be happier with my new ride.
But wait—there’s more! Big shoutout to Nathan, the Service Manager, who helped me get set up with winter tires. I’m now fully prepped to take on whatever Canadian winter decides to throw at me! His tire advice was spot-on, and he made sure I was rolling out safely.
If you're looking for a dealership that feels like family but without the awkward holiday dinners, Jim Pattison Toyota in Victoria is the place to go. Highly recommend!”
“Craftsman collision put me on the cancellation list and really came through when we needed them. I appreciated their kind demeanor, good communication on the provision of timeline limitations & also their boundaries on not overloading their inspectors. They’ve helped me out in the past so I wasn’t surprised they were still providing excellent customer service. Thanks for getting us in soon! ?”
“After my accident, I called around to see what shops were available. Not only was Boyd the most available (2 weeks for appointment and then 2 weeks later to drop it off) ….but it was a super fast turnaround (3 days for my quarter panel repair) with quality work. The enterprise car rental desk inside Boyd was also very helpful to make getting in and out easy!.A nice plus was that they cleaned my carpets (shampooed think) it was great because it was unexpected!! No complaints whatsoever and the staff were nice. Thanks gang!”