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May 2024 by Harman Jaat
The whole staff is vertical kind and helpful specially TARANDEEP singh.
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April 2024 by Elisha Kumar
Fried chicken is alway fresh n tasty
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March 2024 by Robert Botham
Exceptionally rude staff I will never shop here every again!
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March 2024 by Marcia marcinha
They are rude, they have no idea what they are doing. The lady is totally out of her mind.
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August 2023 by Steve Thiara
Was denied service due to the worker 12am Friday morning saying he doesn't want to check my tickets even though they are all winners. I accepted not to receive cash and use it for other ticket purchases. After 1 ticket I left I wanted to buy more but wasn't allowed to. Worker kept saying machine to slow and didn't wanna deal with it with validating other tickets.
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August 2023 by Amanda Butler
Sometimes the stuff are slow I was at the counter and there was a man there for about 10 minutes talking to the lady while I was standing behind waiting in line
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July 2023 by Linda
Older woman customer service clerk is so rude.Makes you feel as though it's personal until you see other customers widening their eyes at her chopped remarks to them as well. As a result of my encounter with her this morning I decided not to continue my Saturday morning ritual there of buying the weekend newspapers and the lottery tickets for the office and fuelling up. I'm not expecting balloons and cheeriness but her inability to be even the slightest bit polite is enough to make me move on.
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July 2023 by Enya
Very hit and miss here. Majority of the staff are quite rude, especially the younger man who refuses to look at you or interact with you. There are two 'older' women who work here, one is lovely and the other is very rude and has poor customer service (I'll update if I can grab their names). My daughter pointed at a bag of chips with her foot once, as it was on the bottom row, the rude older woman told her not to touch the product and then proceeded to open mouth cough over all the food she was restocking. The store isn't very clean. I was also denied scanning my optimum card by the rude older woman, she only would take my 711 rewards which I told her I don't use due to the ap crashing constantly.The owner has replied with a link for a survey, which I've already explained here multiple experiences. Maybe they should invest in customer service training and secret shoppers if they want to better their customer service.
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June 2023 by Pankaj Dhiman
Awesome Staff with good quality food and drinks
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June 2023 by Brad Rodriguez
The taquitos were completly mixed up. I grabbed 4 of one kind, but instead got a mix of 2 other ones.
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March 2023 by Lee Gildemeester
Predatory pricing that's absurdly more than the MSRP.
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December 2022 by KASTLES
Sales Associates are required to work both the front register and in the kitchen at the same time. The kitchen is disgusting, and absolutely zero care is put into the quality of the food whatsoever. Food safe practices are not adhered to, and frankly, what you get when you spend money there is of a level that you can tell zero caring was put into a quality product or a positive consumer experience.
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October 2022 by Christopher Read
Nightshift staff and super friendly. The new automatic coffee bar is really disappointing especially for people who are lactose intolerant.
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October 2022 by FAYAZ RAJABALI
Rude Rude and RudWorst 7 Eleven Ever.Lady is absolutely rude, and doesn not understand customer service.
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October 2022 by Beth Wong
I am writing to express my very negative experience on a recent visit to your store. Two days ago, I went to get gas and buy some chicken. Upon entering the store, I passed the sales associate, Supreet, and the assistant store manager, Chandra. I stood at the hot foods counter for quite some time before asking for help. They stopped chatting and glared at me before the SA came over.Your menu shows that 8 pieces of chicken (4 drums and 4 thighs) cost $15 but as I only wanted a few pieces, I asked how much 2 drums and 2 thighs would cost. She said $14! After I pointed out the price on the menu, she quickly said that she could give it to me for $10.50. I decided to get the 8 pieces.When we got to the till the total was over $19. I asked why, to which she responded, “that’s what it says.”, not questioning or caring really. Chandra was called and she could not tell me why the price was over $4 more either. She, too, might I add was rather abrupt, bordering on rude. I understand that there may be a tax on the chicken, but surely not 30%! Who would willingly pay 30% over an advertised price??When I asked for a supervisor’s number as I was very displeased with the situation and staff attitude, Chandra immediately walked away not wanting to provide me with her name. Needless to say, I left without the chicken (on a matter of principle) and without the gas but with a resolve to not return to the store.I see from recent reviews that poor service at your store has been reported by several others. I am wondering how this has been and will be addressed. Thank you.
