-
March 2024 by Chia Lopez
Brought my engagement ring here to be resized. Amazing staff and service.
-
March 2024 by John Shaar
Kim and staff will give you the best service in the jewellery business. Very knowledgeable.
-
March 2024 by Margaret
I came into the store hoping that I could have a bangle made. The girl that initially helped me was very good. I showed her a bangle I had made and expressed that I would like another and if it was possible. She assured me that it was. The clasp was not traditional and I was not sure how to open it. Others in the store came to have a look but I received nothing but distain. No eye contact or even a hello!The bangle I wanted would be of 18karat and so I wasn’t sure of the weight so I called later after I remove my bangle and weighed it and collected the measurements. I called back with this information and again there was what I felt like was judgement and again distain.I do not recommend this jewelry store
-
January 2024 by Owen Wood
Went through the whole engagement ring process with them, and it was a 10/10 experience! Staff are knowledgeable, friendly, and very willing to help. Couldn’t be happier with my fiancé’s ring.
-
December 2023 by Taryn Zimmer
European Goldsmith is the best! Gwen guided my fiance and I from start to finish with my engagement ring. She is incredibly knowledgeable and has the kindest heart. I can’t wait to go back and help my fiance pick out his wedding band! Thank you Gwen for all of your help in this special process!
-
December 2023 by Hannigans Paint Spectrum Hannigan
I always love going in here whenever we are in Kelowna. Bought some unique earrings this time around…
-
November 2023 by Derek Martin
my experience with European goldsmith has been 5 stars and I would recommend anyone who’s looking to purchase an engagement ring and wedding bands to shop here. Kim was incredibly helpful and patient in helping me pick out my now wife’s engagement ring, we even had it custom made how I wanted it. She worked with my budget and it even came in less than I was expecting to pay! Thank you European Goldsmith for everything!
-
September 2023 by Michelle Cohen
My whole experience was excellent. Malaya really went above and beyond for me. I had 2 previous extremely poor experiences with other jewellers, but these guys were amazing. She found me a beautiful high quality diamond for a great price.I think we had exchanged over 50 emails to get my perfect ring. Very efficient and knowledgeable.So Thankyou, the customer service was amazing from day one and never stopped. Thanks for being so lovely and effortless to deal with!
-
August 2023 by Madeleine Levine
I have been working with Malaya on a few pieces of jewelry for my wedding. She has been incredibly helpful throughout the process! I highly recommend European Goldsmith!
-
August 2023 by Madeleine Levine Hamilton
I have been working with Malaya on a few pieces of jewelry for my wedding. She has been incredibly helpful throughout the process! I highly recommend European Goldsmith!
-
November 2022 by Katherine Aldo
I fell in love with my wedding set all over again❤️ I did $1,600 damage to my engagement ring and wedding band and European Goldsmith did an amazing job having them fixed and reinforced to ensure I won’t loose my stones again! My diamond is irreplaceable and the practice of switching stones was my biggest fear, I got my diamond ? back and they made it shine like it was new! I am one very happy customer, thank you ?
-
November 2021 by Andrew Cannon
Purchased engagement ring and wedding bands here (last year, late review). Staff was extremely patient during my selection of the engagement ring as I was looking for something specific and even encouraged me to shop around.When we got our custom wedding bands there was an issue with one of the bands. European Goldsmith immediately took responsibility for the error, offered several very reasonable options to remedy the situation, and executed the solution in a very timely manner. Mistakes happen in business, but it is how they resolved this issue which has earned them my future business.
-
November 2021 by Sabine Brouwer
Kim was so amazing and helped me pick out the engagement ring of my dreams. When my partner went in to discuss the ring and prices etc. she was so knowledgeable and made the process so easy for him! I highly recommend the European Goldsmith to everyone I talk to!
-
November 2021 by Jamie Gawletz
Katherine at European Goldsmith was an absolute pleasure to work and helped me every step of the way through this process. My fiancee is a geologist so I knew she didn't want a diamond and I also knew that the ring had to be special. As such, I searched Kelowna for a lavender sapphire and stopped at 3 other shops before European Goldsmith. Katherine was able to find the exact stone that I was looking for in such a short period of time and then we went through the process to create a custom ring. John made the custom ring exactly as was discussed and my fiancee couldn't have been more excited when she saw the masterpiece John created. The entire experience was top notch and I would highly recommend European Goldsmith. They are all Professionals and are exceptional in their craft. 100% satisfied customer.
-
November 2021 by Candace Brandt
Overall a great experience. My husband had my engagement ring custom made here. He loved working with Kim. She was very knowledgeable. During covid times she went above and beyond to make sure we received our ring on time. We also got our wedding band custom made here. She understood exactly what I wanted and had it created. Love my rings!