August 2023
I was waiting so long to get my phone line activated. Thanks to CARLENE for helping me out. She was so kind. She went over and beyond to get my Koodo service activated. Me and My husband left with a smile face because of her. I would recommend everyone to get her service.
July 2023
I was having trouble accessing my account online. I went to the Aberdeen Mall kiosk and spoke to Carlene, twice. She didn't give up until I was more than satisfied. I can never complain about the reps there, always good service.
April 2023
I give these guys a 10. Their customer service is fantastic. However I give Koodo as a company a big fat ZERO. There is no longer a choice of plans you HAVE to pay 60$ for a plan and a 50$ connection fee. I won't be back.
